DTB 24/7 vs My
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DTB 24/7
This mobile banking app allows account holders to manage their finances on the go. It offers secure transaction authorization, bill payments, fund transfers, and branch/ATM locator features. Personalize your profile and make payments via QR codes.
- View account details
- Secure transaction authorization (PIN/biometric)
- Utility bill presentment
- Mobile money transfers and airtime purchase
- Masterpass QR payments
- Funds transfer to other banks
- Branch and ATM locator
- Chequebook and stop cheque requests
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DTB 24/7 is the revamped mobile banking app from Diamond Trust Bank Kenya Limited (DTB). The app provides an enhanced user experience that enables DTB account holders bank on the go wherever they are securely. So, what can you do with this revamped app? 1. View details of your bank accounts. 2. Securely authorize transaction via a 6 digit pin or biometrically using fingerprints. 3. Utility bill presentment 5 days before bills are due for payment. 4. Access and select beneficiaries of mobile money transfer as well as airtime purchase from your phonebook. 5. Personalize your app by uploading custom profile picture. 6. Scan and pay at participating merchant outlets courtesy of Masterpass QR. 7. Funds transfer to other banks via RTGS or PesaLink. 8. Locate all branch and ATM’s close to your current location. 9. Initiate chequebook requests as well as stop cheque requests. Disclosures: 1. Fingerprint authorization for transactions is available for applicable devices only 2. Customers need to have registered for DTB mobile banking service in-order to access services on DTB 24/7. Mobile banking registrations can be done at any branch. Diamond Trust Bank Kenya Limited is regulated by the Central Bank of Kenya.
My
Manage your mobile money transactions with ease. View your balance, send money, pay bills, and buy goods and services quickly. Secure login with biometrics and convenient access to frequent contacts and payment options.
- View M-PESA balance
- Biometric login
- Send money via QR, contacts, or favorites
- Pay bills easily
- Buy goods and services
- Withdraw cash
- Buy airtime
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Your Entire Digital Life in One Place My OneApp brings together everything you need—your M‑PESA balance, airtime, data, SMS, Bonga points, and essential services—right on your home screen. No switching between apps. No hassle. A Fresh New Experience Get instant visibility of what matters most from your M-PESA, bundle and even bonga balance Simpler Navigation Access your quick actions and frequent transactions faster Do More With Your Money Unlock more possibilities with M‑PESA – Invest, Borrow, Insure Connectivity Made Easy Buy airtime, data bundles, and home fibre quickly and conveniently Make Payments Faster Pay quickly and securely with Scan to Pay QR, AI Pay and NFC payments Care, Right at Your Fingertips Handle essential support requests directly from your phone
Screenshots
Verdict
DTB 24/7 and My both sit at 3.8 stars, but that hides the real split: 90% of My's written reviews are positive against 33% of DTB 24/7's. My also leads on ratings volume (187 vs 13). DTB 24/7's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for DTB 24/7 against 3.8 for My. That said, the two scores are not equally well evidenced: My has 187 ratings behind it against 13, so its average is the more settled of the two. Written reviews are what separate them: 33% of DTB 24/7's written reviews are positive against 90% of My's.
DTB 24/7 ships an update every 2 months, My monthly. The most recent releases landed on June 1, 2026 and September 23, 2026 respectively.
| Parameter | DTB 24/7 | My |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (13 ratings) | 3.8 (187 ratings) — better |
| Positive reviews | 33.3% of reviews | 89.6% of reviews — better |
| Number of ratings | 13 | 187 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 99 MB | 248 MB |
| Age rating | 4+ | 9+ |
| Developer | Diamond Trust Bank Kenya Limited | Safaricom Limited |
Customer experience
DTB 24/7
My
Bugs and requests
DTB 24/7
Not enough reviews yet to summarise bugs or requests.
My
Reported bugs
3 issues- Incomplete or missing transaction details
- Issues with reversing or recovering sent payments
- Compatibility problems on certain devices or OS versions
Requested features
4 requests- Allow customization of transaction categories
- Improve transaction history and statement viewing
- Provide offline access or data-free usage
- Integrate with other financial apps and services
In-app purchases
DTB 24/7
No in-app purchases
My
No in-app purchases
