Comparison

Frontpoint vs Alert 360 Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Frontpoint

Easily monitor and control your home security system from anywhere. Receive real-time alerts, view live video, and manage connected devices like lights and thermostats. Enjoy the simplicity and security of your system on the go.

Highlights
  • Arm and disarm system remotely
  • Real-time notifications
  • View live/recorded video
  • Control smart home devices
  • System status updates
Features
Read full description

For Frontpoint customers, staying connected to your home has never been easier. Frontpoint’s app keeps you in touch and in control of your Frontpoint system from anywhere using your iPhone or iPad. Monitoring your home no matter where you are is as easy as sending and receiving messages. You’ll get the simplicity and security that Frontpoint is known for, at your fingertips and on the go. Note: This app requires a Frontpoint system and service plan. Feature availability varies based on system, equipment, and service plan. With our mobile app, you can: • Easily arm and disarm your system from anywhere • Receive real-time email, text or push notifications for events that you select • View live or recorded video • Control lights, locks and thermostats • And much more!

About

Alert 360 Video

Access live and recorded video from your security cameras remotely. Monitor up to 16 cameras simultaneously, save footage to your device, and manage multiple devices from one account.

Highlights
  • Live video monitoring (up to 16 cameras)
  • Recorded video playback
  • Record live video
  • Save video clips
  • Still image capture
  • Multi-device management
Features
Read full description

The Alert 360 Video app is designed to work with Alert 360 Video DVRs, NVRs and IP cameras which support Cloud P2P functionality. It allows you to live view your cameras remotely by creating an account and adding a supported device to the account. It also allows you to playback recorded video and save those videos to your device for easy sharing. Key Features of Alert 360 Video include: 1. Real-time video monitoring up to 16 cameras at a time. 2. Create favorite shortcuts of multiple cameras. 2. Recorded video playback. 3. Record live video. 4. Still image capture from video. 5. Management of multiple devices from a single account.

Screenshots

Frontpoint4 screens
Alert 360 Video3 screens

Verdict

The call

The clearest difference is review sentiment: Alert 360 Video at 39% against Frontpoint's 17%. Alert 360 Video also leads on rating (4.6 vs 4.3) and iOS requirement (12.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Alert 360 Video holds the better App Store score, 4.6 against 4.3. Both are backed by a comparable volume of ratings — 4.6K and 2.7K respectively. Written reviews point the same way: 17% of Frontpoint's written reviews are positive against 39% of Alert 360 Video's.

UpkeepUpdate frequency

Frontpoint ships an update every 3 months, Alert 360 Video every 4 months. The most recent releases landed on September 20, 2026 and September 12, 2026 respectively.

Scorecard3 real differences · 7 level
Frontpoint versus Alert 360 Video: the parameters behind the verdict, then further details
ParameterFrontpointAlert 360 Video
PriceFreeFree
Rating4.3 (4.6K ratings)4.6 (2.7K ratings) — better
Positive reviews17.2% of reviews39.1% of reviews — better
Number of ratings4.6K — better2.7K
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.012.0 — better
Further details — not scored
Size378 MB356 MB
Age rating4+4+
DeveloperFrontpoint Security SolutionsAlert 360

Customer experience

Frontpoint

All ratings4,595 ratings
Positive81.8%
Neutral4.0%
Negative14.1%
Written reviews180 reviews
Positive17.2%
Neutral12.8%
Negative70.0%

Alert 360 Video

All ratings2,743 ratings
Positive90.0%
Neutral3.4%
Negative6.6%
Written reviews69 reviews
Positive39.1%
Neutral10.1%
Negative50.7%

User reviews

Frontpoint

From 4.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure system
  • 👍 Practical design
  • 📸 Good camera quality
  • 🔥 Works as designed

Room to improve

  • 🐛 Downloading failures
  • 🐛 Laggy app
  • 🔌 Connectivity issues
  • 🔍 Poor customer support
  • 🤖 Automation limitations

Alert 360 Video

From 2.7K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Provides security
  • 👍 Simple navigation

Room to improve

  • 🐛 Frequent crashes
  • 🔍 Poor video playback
  • 🔌 Connectivity issues
  • ⏱️ Slow response times

Bugs and requests

Frontpoint

Reported bugs

4 issues
  • Inconsistent sensor status reporting
  • Unreliable remote arming/disarming
  • Disappearing widgets after iOS updates
  • Unresponsive app during critical situations

Requested features

5 requests
  • Add Apple CarPlay integration
  • Improve app navigation and search
  • Allow remote sensor management
  • Add 24-hour time format option
  • Improve app UI and dark mode support

Alert 360 Video

Reported bugs

4 issues
  • Camera views often show as blurry
  • App frequently logs users out
  • Timestamps on recordings are inaccurate
  • Motion detection and recording is unreliable

Requested features

4 requests
  • Add fast forward/rewind for video playback
  • Improve video quality and resolution
  • Provide better notification and alert features
  • Integrate with other smart home devices

In-app purchases

None

Frontpoint

No in-app purchases

None

Alert 360 Video

No in-app purchases

Questions

Is Frontpoint free?
Frontpoint is free to download, with no in-app purchases.
Is Alert 360 Video free?
Alert 360 Video is free to download, with no in-app purchases.
Which has better reviews, Frontpoint or Alert 360 Video?
Alert 360 Video is rated higher. Frontpoint averages 4.3 out of 5 from 4.6K ratings, while Alert 360 Video averages 4.6 from 2.7K ratings.
Do Frontpoint or Alert 360 Video have ads?
Neither Frontpoint nor Alert 360 Video shows ads.
Which is updated more often, Frontpoint or Alert 360 Video?
Frontpoint ships an update every 3 months, and Alert 360 Video every 4 months. Most recently, Frontpoint was updated on September 20, 2026 and Alert 360 Video on September 12, 2026.

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