Comparison

MSK MyChart vs Soothe Note

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MSK MyChart

This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.

Highlights
  • View medical information
  • Access test results
  • Manage appointments
  • Message care team
  • Request prescription refills
  • View and pay bills
  • Connect to telemedicine
Features
Read full description

MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center. MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely: • See your medical information. • View and share your test results. • Manage your appointments. • Save appointment details to your calendar on your mobile device. • Connect to telemedicine visits. • Message your care team. • Connect your accounts from other healthcare centers so you can see all your medical information in one place. • Request prescription refills. • Fill out health questionnaires. • Read patient education information. • View and pay bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MSK MyChart. You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.

About

Soothe Note

This app helps cancer patients and their caregivers track daily health, symptoms, mood, and medications. It provides insights into patterns, helps organize appointments, and facilitates sharing clear health information with the care team. It also offers tools for encouragement and grounding during treatment.

Highlights
  • Track daily health logs
  • Understand health patterns
  • Organize appointments and medications
  • Share health summaries with care team
  • Patient and Caregiver modes
  • Breathing tools and encouragement
Features
Read full description

Soothe Note is a free, privacy-first cancer tracker for patients, survivors, caregivers, and families managing treatment, recovery, and life between appointments. Built by two high school students, one with caregiving experience and one a two-time cancer survivor, Soothe Note helps organize the details that are easy to forget on low-energy days. DAILY CHECK-INS • Track mood and energy • Log symptoms and intensity • Mark affected areas on a body chart • Add tags and small wins • Use voice input • Review past check-ins SYMPTOM TRACKING Track symptoms, pain, side effects, intensity, and body location over time. Edit or delete entries anytime and review patterns before appointments. MEDICATION TRACKING • Add medication names, doses, and schedules • Record doses taken, skipped, or taken as needed • Track missed-dose reasons and side effects • Monitor supply and refills • Review adherence and streaks • Set reminders and export your medication list TRUSTED HEALTH INFORMATION Look up plain-language information from public U.S. health sources. • Learn about a symptom with articles from MedlinePlus • Look up a medication and see its active ingredient, including for brand names • Find official FDA labels on DailyMed • See current FDA drug shortages and recalls Only the word you look up is sent, never your name or records. Sources are always shown. APPOINTMENT PLANNING • Save dates, times, providers, and locations • Prepare questions and pre-visit notes • Add private post-visit notes • Export appointments to your calendar • Review symptoms and medications before a visit HEALTH INSIGHTS & REPORTS • See mood, energy, symptom, and medication trends • Review symptom intensity and adherence • View your health history in one place • Create, print, email, or download doctor-ready reports • See what has changed since your last visit, including new or worsening symptoms, missed medications, upcoming appointments, and other updates PRIVATE JOURNAL Write reflections, track mood, and save important thoughts. Journal entries are end-to-end encrypted before they sync. PATIENT & CAREGIVER CONNECTION Patients can choose to share updates with trusted caregivers using a secure sharing code. Caregiver access is read-only by default. Caregivers can: • Link multiple patients • See recent check-ins and updates • Review symptoms, medications, and appointments • See plain-language alerts for important changes • Share care handoff notes • Send gentle support pings • Prepare information for doctor visits • Complete caregiver wellness check-ins BUILT FOR PRIVACY • No ads • No social feed • No third-party tracking • End-to-end encrypted journal entries • Health lookups never include your personal information • Secure accounts and offline-first storage • Data export tools • Full account and data deletion anytime DESIGNED FOR LOW-ENERGY DAYS Cancer care is already complicated. Soothe Note uses clear navigation, quick actions, voice input, and simple workflows so important information can be recorded without adding more stress. WHO IT'S FOR • Cancer patients and survivors • Parents, family members, and caregivers • People managing medications and side effects • Patients preparing for doctor visits Soothe Note is free to use. MEDICAL DISCLAIMER Soothe Note is an organizational and informational tool. It does not provide medical advice, diagnosis, emergency monitoring, or treatment. Health reference information comes from MedlinePlus, RxNorm, DailyMed, and openFDA. Soothe Note is not affiliated with or endorsed by these agencies. Always contact your doctor or care team with medical questions, and do not stop or change a medication without talking to them. Contact emergency services during a medical emergency.

Screenshots

MSK MyChart4 screens
Soothe Note4 screens

Verdict

The call

The clearest difference is review sentiment: Soothe Note at 100% against MSK MyChart's 27%. Soothe Note also leads on rating (4.7 vs 3.6) and update cadence (every 5 days vs every 2 months). MSK MyChart's advantage is ratings volume (1.2K vs 23) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Soothe Note holds the better App Store score, 4.7 against 3.6. That said, the two scores are not equally well evidenced: MSK MyChart has 1.2K ratings behind it against 23, so its average is the more settled of the two. Written reviews point the same way: 27% of MSK MyChart's written reviews are positive against 100% of Soothe Note's.

UpkeepUpdate frequency

MSK MyChart ships an update every 2 months, Soothe Note every 5 days. The most recent releases landed on October 22, 2026 and October 25, 2026 respectively.

Scorecard5 real differences · 5 level
MSK MyChart versus Soothe Note: the parameters behind the verdict, then further details
ParameterMSK MyChartSoothe Note
PriceFreeFree
Rating3.6 (1.2K ratings)4.7 (23 ratings) — better
Positive reviews26.9% of reviews100.0% of reviews — better
Number of ratings1.2K — better23
Update frequencyEvery 2 monthsEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS16.2 — better17.0
Further details — not scored
Size174 MB1 MB
Age rating17+12+
DeveloperMemorial Sloan Kettering Cancer CenterTeddy Aaron

Customer experience

MSK MyChart

All ratings1,225 ratings
Positive60.2%
Neutral7.3%
Negative32.5%
Written reviews175 reviews
Positive26.9%
Neutral9.7%
Negative63.4%

Soothe Note

All ratings23 ratings
Positive91.3%
Neutral8.7%
Negative0.0%
Written reviews6 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

MSK MyChart

Reported bugs

5 issues
  • Login issues
  • Frequent crashes
  • Disappearing medical information
  • Unreliable appointment scheduling
  • Billing discrepancies

Requested features

6 requests
  • Ability to reschedule appointments
  • Improved communication with providers
  • Easier access to past medical history
  • Streamlined billing and payment options
  • Customizable notification settings
Show 1 more
  • Integration with external calendar apps

Soothe Note

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MSK MyChart

No in-app purchases

None

Soothe Note

No in-app purchases

Questions

Is MSK MyChart free?
MSK MyChart is free to download, with no in-app purchases.
Is Soothe Note free?
Soothe Note is free to download, with no in-app purchases.
Which has better reviews, MSK MyChart or Soothe Note?
Soothe Note is rated higher. MSK MyChart averages 3.6 out of 5 from 1.2K ratings, while Soothe Note averages 4.7 from 23 ratings.
Do MSK MyChart or Soothe Note have ads?
Neither MSK MyChart nor Soothe Note shows ads.
Which is updated more often, MSK MyChart or Soothe Note?
MSK MyChart ships an update every 2 months, and Soothe Note every 5 days. Most recently, MSK MyChart was updated on October 22, 2026 and Soothe Note on October 25, 2026.

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