GorillaDesk vs Markate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GorillaDesk
Streamline your field service operations with a comprehensive tool for scheduling, invoicing, and business growth. Empower your technicians and impress your customers with an easy-to-use platform designed for efficiency.
- Field service management
- Scheduling
- Invoicing
- Automation
- Customer management
- Technician empowerment
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Grow your field service business with all-in-one scheduling, invoicing, automation & more. GorillaDesk helps you grow your business, organize your operations, empower your technicians, and wow your customers with one powerful, easy-to-use tool.
Markate
This platform streamlines service business operations, managing everything from customer leads and scheduling to invoicing and payments. It offers tools for CRM, dispatch, field tracking, and financial management, all accessible from mobile or desktop.
- Customer relationship management
- Job scheduling and dispatch
- Estimate and invoice creation
- Field technician tracking
- Payment processing
- Marketing automation
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Markate is the Service Operations Platform that helps contractors and service businesses run their entire operation from one system. Markate is a powerful field service CRM, scheduling, dispatch, and invoicing platform designed for contractors and modern service businesses. From the first customer lead to the final payment, Markate connects every part of your service business into one platform. Manage customers, create estimates, schedule jobs, dispatch technicians, track field activity, send invoices, and grow your business — all from your phone or desktop. Markate is trusted by contractors, field service professionals, and growing service teams who want a modern and professional way to manage their operations. Run Your Entire Service Business on One Platform Markate helps service businesses manage: • Customers and communication • Estimates and pricing • Scheduling and dispatch • Field technicians and routes • Work orders and job tracking • Invoices and payments • Marketing and customer engagement • Business insights and reporting Platform Features Customer Operations Manage customers with CRM, service history, contacts, and communication tools. Sales Operations Create quotes, estimates, pricing lists, and approvals. Job Operations Schedule jobs, manage work orders, recurring services, and dispatch technicians easily. Fleet & Field Operations Route planning, technician location tracking, GPS maps, and field updates. Financial Operations Invoices, payments, accounting sync, expense tracking, and reporting. Growth Operations Marketing automation, reminders, online booking, and customer engagement tools. Tools for Field Teams • Create invoices, estimates, and schedules from the field • Automated appointment reminders via SMS and email • Capture before-and-after job photos • Customer signatures and secure credit card payments • Work order notifications for technicians • GPS navigation with Google Maps • Mileage and expense tracking Built for Contractors and Service Businesses Markate helps contractors run their business efficiently without juggling multiple tools. Manage your entire operation from one intuitive platform — whether you're in the office or in the field. Start your 14-day free trial and see how Markate transforms the way you run your service business. Integrations & Support • QuickBooks integration • Business insights and dashboards • Phone, email, and live chat support Join Thousands of Service Businesses Using Markate Download the app today and start running your entire service operation on one platform. Contact: support@markate.com Visit: https://www.markate.com
Screenshots
Verdict
The clearest difference is rating: GorillaDesk at 4.4 against Markate's 4.1. GorillaDesk also leads on review sentiment (75% vs 54%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GorillaDesk holds the better App Store score, 4.4 against 4.1. Both are backed by a comparable volume of ratings — 62 and 166 respectively. Written reviews point the same way: 75% of GorillaDesk's written reviews are positive against 54% of Markate's.
GorillaDesk ships an update monthly, Markate every 4 weeks. Both last shipped on October 24, 2026.
| Parameter | GorillaDesk | Markate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (62 ratings) — better | 4.1 (166 ratings) |
| Positive reviews | 75.0% of reviews — better | 53.6% of reviews |
| Number of ratings | 62 | 166 — better |
| Update frequency | Monthly | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 178 MB | 138 MB |
| Age rating | 4+ | 4+ |
| Developer | GorillaDesk | MARKATE,INC |
Customer experience
GorillaDesk
Markate
User reviews
GorillaDesk
From 62 App Store ratingsWhat we love
- 👍 User-friendly and simple interface
- 🚀 Efficient for business operations
- 💡 Powerful features for planning ahead
- 🌟 Game-changer for business growth
- 💰 Affordable and scales with business
Room to improve
- 🐛 App glitches and malfunctions often
- 🐛 Network connection issues
- 🐛 Laggy and buggy on iPhone
- 🐛 Server updates disrupt work day
- 🐛 Data loss issues
Markate
From 166 App Store ratingsWhat we love
- 💰 Affordable for small businesses
- 👍 Streamlines business operations
- 🚀 Efficient for estimates and invoicing
- 🌟 Good customer service representatives
- ✅ Consolidates multiple platforms
Room to improve
- 🐛 Super glitchy app
- 🐛 Choppy and difficult to use
- 🐛 Too many bugs
- 🐛 App is trash after update
- 🐛 Can't upload photos after update
Bugs and requests
GorillaDesk
Reported bugs
45 issues- Always can't connect to server
- Constantly have to close the app out to get routes to load
- Consistently has problems sending emails with docs
- Can’t long press on the schedule to add time off
- App requires great data connection
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- Server updates in the middle of the day
- App glitches
- Server restart in middle of work day
- Latest update changed button locations
- Malfunctions often
- Network connections fail when typing long reports
- App won't open for me at all right now
- 2022 Data loss event
- Lost multiple contract signatures, Photo ID’s, photos of state reports
- Lost customer yard access codes, gate codes, important notes
- System is becoming worse as it evolves
- Fix one issue and another one pops up
- App doesn’t work in the field
- Always asking me to log back in
- Can’t check in, Check out
- Downtimes, loss of data and unplanned system downtimes
- Latest update has been very buggy
- Tech can not add notes or materials
- App tells me my jobs can not be loaded
- No basic search
- Unnecessary in-app updates
- App is horrible on iPhone
- Always updating and always breaking
- Works better on Android
- Can’t connect to server on iPad
- Update errors
- App is terrible
- Once you upload some documents won’t work to retire
- Good luck retrieving some pictures or old documents
- Laggy and buggy
- Impossible to reach a competent human
- Multiple issues consistently with GD
- Logged into OUR account and different pest control company accessible
- My tech can not add notes or materials
- When I try to access information through the app it tells me my jobs can not be loaded
- This is not efficient and we are not being heard either
- Down for 2 days now
- Lacking customer database access
- Lacking ability to add new service dates
- Lacking ability to change rescheduled appointments
Requested features
8 requests- Dedicated Mac application
- Refunds in app
- Incorporate PayPal Here account
- Features available on Apple Watch
- Transfer files when leaving
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- More free contracts
- Dark mode option
- Advanced analytics dashboard
Markate
Reported bugs
31 issues- Bug that doesn’t let me give estimates
- Doesn’t always save estimates
- Typing multiple lines in mobile app doesn’t follow cursor
- New update is trash
- Can’t upload multiple pictures at once without it failing
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- App is very choppy
- Less color and more difficult to navigate
- Customer service has to go through AI first
- Randomly glitches
- Doesn’t auto-fill address
- Freezes
- Tech-support doesn’t do anything
- App interface feels like it’s stuck in the year 2005
- Very sloppy, slow and hard to use
- Freezes at times
- Insanely buggy software
- App is very slow and buggy sometimes
- No integration with Google voice
- No ability to modify communication settings
- Support is slow to build fixes or features
- No access to customer database if you leave
- App is always having issues
- Can’t change dates on invoices
- Won’t let me edit estimate
- App won’t let me add or delete a thumbnail for the top of my estimate
- Will not allow me to continue
- Software glitchy and nonfunctional
- Proposal kit is glitchy
- Problem logging in the use trial period
- App has been consistently freezing
- Doesn’t work
Requested features
19 requests- Allow customers to view addresses and phone numbers on estimates tab
- Reduce steps to create estimate, schedule, invoice, and send receipt
- Allow tapping on number to call customer
- Allow tapping on address to go to maps
- Fix photo upload issues
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- Option to revert to old interface
- Improve mobile app typing and cursor functionality
- Integrate with Google Voice
- Modify communication settings to prevent late-night SMS
- Faster photo uploads and minimized buffering
- Ability to zoom photos
- Drip email follow up
- Follow up rating feature
- Service reminder email feature
- QuickBooks integration
- Bulk email blast option
- Zapier integration
- Allow input of non-US phone numbers/addresses
- More features to be complete
In-app purchases
GorillaDesk
No in-app purchases
Markate
No in-app purchases
