AGL vs PARK'nPAY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AGL
Manage your energy, internet, and mobile accounts in one place. Track electricity and gas usage, view bills, monitor data, and manage solar energy systems. Get support and access exclusive offers.
- Track energy consumption
- View and manage bills
- Monitor internet and mobile plans
- Manage solar energy systems
- Update payment methods
- 24/7 chat support
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Using the AGL App makes it easy to view your energy usage, check your bills and manage all of your accounts. Get help when you need it and much more, all in one place. Gas and electricity insights • Track your daily and hourly electricity consumption • Set an electricity budget and receive notifications to track your usage and spending • Compare your energy use over the last 12 months • Enter your meter reads for accurate bill projections AGL internet and mobile • View your mobile SIM plan and nbn™ plan information • Check your internet speed • Monitor your mobile data use Billing made easy • Get bill projection and due dates for gas and electricity • Update your payment methods and make payments on-the-go • View and download past bills for energy, mobile and internet Solar energy and solar battery • Track how much solar you’ve exported to the grid in dollar value and kW/hrs • Monitor your battery charge levels with weekly and daily views • View your battery, solar and grid activity in one interactive chart • Get notifications on the performance of your solar system Manage your account • Manage multiple properties • Contact us via chat 24/7 • View offers exclusive to AGL customers
PARK'nPAY
Easily find and pay for parking without meters or tickets. Choose to pay at the end of your session for exactly what you use, or pay upfront and top up. Save your vehicle and payment details for a faster experience.
- Find parking locations
- Pay for parking sessions
- Pay at end of session
- Ticketless parking
- Save vehicle details
- Multiple payment methods
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No meters, no tickets - find and pay for parking with the Park’nPay app. Pay now or later: You can now choose to pay at the end of your session and only pay for what you use. Just park your car, start the session on the app and end it when you leave. You can still choose to pay upfront and top up from the app if you need more time. Ticketless: No need to go to the meter or display a ticket as parking rangers will be able to see that your parking is paid for. Accepted payment methods: Apple Pay, G Pay, MasterCard, Visa and AMEX Create an account to save time: You can save your vehicle and payment details in the app for added convenience. Artarmon, Avalon Beach, Balmain, Bayview, Bents Basin National Park, Blue Mountains National Park, Bouddi National Park, Brisbane Water National Park, Broken Head National Park, Budderoo National Park, Burragorang National Park, Burwood, Cape Byron National Park, Cattai National Park, Chatswood, Church Point, Collaroy, Enmore, Garigal National Park, Georges River National Park, Gosford, Hunters Hill, Kamay Botany Bay National Park, Killara, Kosciuszko National Park, Ku-ring-gai Chase National Park, Lane Cove National Park, Leichhardt, Liverpool, Macquarie Park, Manly, Mona Vale, Morton National Park, Mosman, Munmorah National Park, Murramarang National Park, Myall Lakes National Park, Narrabeen, Nelson Bay, Newport, Newtown, Palm Beach, Pittwater, Port Stephens, Royal National Park, Rozelle, St Leonards, Strathfield, Sydney Harbour National Park, Terrigal, The Rocks, Whale Beach, Ashfield Park&Ride, Bella Vista Park&Ride, Brookvale Park&Ride, Cherrybrook Park&Ride, Dee Why Park&Ride, Edmondson Park Park&Ride, Gordon Park&Ride, Gosford Park&Ride, Granville Park&Ride, Hills Showground Park&Ride, Kellyville Park&Ride, Kiama Park&Ride, Kogarah Park&Ride, Leppington Park&Ride, Manly Vale Park&Ride, Mona Vale Park&Ride, Narrabeen Park&Ride, Revesby Park&Ride, Seven Hills Park&Ride, St Marys Park&Ride, Sutherland Park&Ride, Tallawong Park&Ride, Warriewood Park&Ride, West Ryde Park&Ride Visit our website parknpay.nsw.gov.au for more info. © 2017-2021 NSW Department of Customer Service
Screenshots
Verdict
The clearest difference is monetization model: PARK'nPAY at free against AGL's free with in-app purchases. PARK'nPAY also leads on iOS requirement (15.6 vs 17.0). AGL's advantage is ratings volume (52K vs 147) and update cadence (every 3 weeks vs every 2 months). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for AGL against 4.7 for PARK'nPAY. That said, the two scores are not equally well evidenced: AGL has 52K ratings behind it against 147, so its average is the more settled of the two. Written reviews are what separate them: 42% of AGL's written reviews are positive against 40% of PARK'nPAY's.
AGL ships an update every 3 weeks, PARK'nPAY every 2 months. The most recent releases landed on October 27, 2026 and October 26, 2026 respectively.
| Parameter | AGL | PARK'nPAY |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (52K ratings) | 4.7 (147 ratings) — better |
| Positive reviews | 41.5% of reviews — better | 39.9% of reviews |
| Number of ratings | 52K — better | 147 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPod, Apple Watch — better |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 119 MB | 81 MB |
| Age rating | 4+ | 4+ |
| Developer | AGL Energy Limited | Department of Customer Service |
Customer experience
AGL
PARK'nPAY
User reviews
AGL
From 52K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Helpful for tracking usage
- 💡 Useful for budgeting
- 👍 Informative and insightful
- 👍 Great app overall
Room to improve
- 🐛 Inaccurate data and billing information
- 🐛 Slow or delayed data updates
- 🐛 Confusing or misleading usage information
- 🔒 Poor customer service and support
- 🐛 App crashes and glitches
PARK'nPAY
From 147 App Store ratingsWhat we love
- 💰 Pay-as-you-go pricing model saves money
- ⏱️ Convenient pay-by-minute feature
- 📱 Easy to use once set up properly
- 🚀 Faster than traditional parking meters
- ♻️ Reduces paper waste and environmental impact
Room to improve
- 🐛 Frequent app crashes and freezes
- ❌ Payment processing failures and errors
- 🔌 Poor connectivity and network issues
- 😕 Confusing and unintuitive user interface
- ⚠️ Unexpected charges and double billing
Bugs and requests
AGL
Reported bugs
5 issues- Inability to log in or access account
- Incorrect or missing usage data
- Billing issues and discrepancies
- App crashes and freezes
- Unreliable performance and functionality
Requested features
5 requests- Faster data updates and real-time usage tracking
- Improved billing transparency and accuracy
- Integration of gas and electricity accounts
- More detailed usage analytics and insights
- Ability to export data and usage history
PARK'nPAY
Reported bugs
16 issues- App crashes when ending parking session
- Payment fails with 'unknown error' message
- Unable to confirm price error
- Session doesn't end despite user action
- App freezes during payment processing
Show 11 moreShow fewer
- Keyboard input fields not appearing
- Map constantly reloads and doesn't display meters
- App logs out unexpectedly
- Loading spinner stuck indefinitely
- Double charging for single parking session
- Session remains active after app crash
- Inconsistent meter location display
- Card details not saving properly
- App doesn't recognize Services NSW login credentials
- Payment taken but session shows unsuccessful
- GPS location detection inaccurate
Requested features
14 requests- Apple Pay support for registered accounts
- CSV export for expense tracking
- Automatic refunds for early departure
- Live parking availability updates
- QR code scanning for easier meter selection
Show 9 moreShow fewer
- Push notifications for parking zone type
- Integration with Apple Maps parked car feature
- Wider geographic coverage and council participation
- Automatic session detection based on GPS
- Improved meter location accuracy and selection
- Better zoom level on map at app launch
- List view option instead of map view
- Warning alerts when leaving parking zone
- Keyboard input field fixes for credit card and vehicle details
In-app purchases
AGL
No in-app purchases
PARK'nPAY
No in-app purchases







