Comparison

The Customer Factor vs Properly Visual Checklists

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

The Customer Factor

Manage appointments, estimates, and invoices with ease. Navigate between jobs using integrated map services. Capture signatures, photos, and process payments directly within the app.

Highlights
  • Appointment scheduling and editing
  • Integrated map navigation
  • Estimate and invoice creation
  • Signature capture
  • Photo upload and capture
  • Credit card processing
  • Time tracking and clock in/out
Features
Read full description

This app is for users of The Customer Factor who are looking for an easy way to schedule, view, and edit appointments. Each appointment is connected to google maps and apple maps making navigation from appointment to appointment a breeze. You can also create/email/print estimates and invoices and mark invoices as paid. We're always adding new features to the app. Some recent feature releases include a signature feature where you can capture signatures, a photo feature giving you a way to easily take photos from within the app or upload photos from your phone, a completely searchable database, credit card processing, an "I'm on the way" text messaging feature, discount options, ability to email general emails (with or w/o attachments) to your prospects and customers and much more. Plus we have a time tracking feature and a clock in/clock out feature available!

About

Properly Visual Checklists

Streamline vacation rental turnovers with visual checklists and automated scheduling. Communicate cleaning instructions clearly with photo-based guides and get real-time updates. Find trusted local cleaners when needed.

Highlights
  • Visual cleaning checklists with photos
  • Automated scheduling from booking calendars
  • Photo and damage reporting from cleaners
  • Multi-language support for instructions
  • Find and hire community cleaners
  • Real-time job status notifications
Features
Read full description

Are you a vacation rental owner, home-sharing host, or property manager? Need a tool to manage your turnover cleanings? Properly is a mobile app to schedule cleanings, show cleaners how to stage and clean a listing, get photos and damage reports, and find great cleaners used by other hosts when your cleaner is not available (in select countries). Features for Hosts / Owners / Managers • Schedule cleanings from your Airbnb or HomeAway booking calendar. (All hosts and owners can use Properly whether you list on these platforms or not). • Create and send visual, interactive checklists for turnovers with listing photos. • Receive photos of cleaners' finished work, problem reports, and updates on the job. • Find great cleaners used by other hosts in your area (in select countries). SYNC WITH LISTING PLATFORMS Properly seamlessly integrates with Airbnb and HomeAway (more platforms on the way) so you can sync your bookings and schedule turnover cleanings directly inside the app. You can also connect multiple accounts to manage all of your clients’ rentals from one login. COMMUNICATE BETTER Properly checklists let you use photos and text to explain things like: where supplies are located; how to fold and present linens; what welcome gifts to put out; where to put the keys when they are finished, etc. Cleaners can translate all of your text notes into their preferred language. SAVE TIME Send your checklists as customized job requests to one or multiple cleaners at once without negotiating back and forth for hours. The first to accept the request gets your job. GET PEACE OF MIND Receive notifications when your cleaner started and finished the job at your listing. You can also get photos of finished work, problem reports, and updates on completed tasks as if you were there yourself! FIND COMMUNITY CLEANERS TRUSTED BY OTHER HOSTS (in select countries) Properly lets you send job requests to cleaners who have used the app with other hosts in your area. Current countries where the Community Cleaner program is available are: USA, New Zealand, Australia. Features for Cleaners / Housekeepers • Receive job requests with checklists from clients that you can preview before accepting the job. • Know exactly what your client wants in a complex job by seeing the details. • Have your client's instructions translated to your preferred language in the app. • Get more hospitality jobs from new clients in your area if you choose to opt into the Community Cleaner program. This is only available in: USA, New Zealand, and Australia. Having technical issues or have a question? Contact us at support@getproperly.com

Screenshots

The Customer Factor4 screens
Properly Visual Checklists4 screens

Verdict

The call

The clearest difference is ads: The Customer Factor at none against Properly Visual Checklists's shown. The Customer Factor also leads on monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 6 weeks). Properly Visual Checklists's advantage is rating (3.7 vs 3.5) and review sentiment (61% vs 48%). On price, ratings volume, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Properly Visual Checklists holds the better App Store score, 3.7 against 3.5. Both are backed by a comparable volume of ratings — 71 and 91 respectively. Written reviews point the same way: 48% of The Customer Factor's written reviews are positive against 61% of Properly Visual Checklists's.

UpkeepUpdate frequency

The Customer Factor ships an update every 3 weeks, Properly Visual Checklists every 6 weeks. The most recent releases landed on September 19, 2026 and July 23, 2026 respectively.

Scorecard6 real differences · 4 level
The Customer Factor versus Properly Visual Checklists: the parameters behind the verdict, then further details
ParameterThe Customer FactorProperly Visual Checklists
PriceFreeFree
Rating3.5 (71 ratings)3.7 (91 ratings) — better
Positive reviews48.5% of reviews60.7% of reviews — better
Number of ratings7191 — better
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.1 — better
Further details — not scored
Size107 MB95 MB
Age rating4+4+
DeveloperThe Customer Factor LLCProperly Inc

Customer experience

The Customer Factor

All ratings71 ratings
Positive60.6%
Neutral5.6%
Negative33.8%
Written reviews33 reviews
Positive48.5%
Neutral3.0%
Negative48.5%

Properly Visual Checklists

All ratings91 ratings
Positive65.9%
Neutral5.5%
Negative28.6%
Written reviews61 reviews
Positive60.7%
Neutral4.9%
Negative34.4%

In-app purchases

None

The Customer Factor

No in-app purchases

None

Properly Visual Checklists

No in-app purchases

Questions

Is The Customer Factor free?
The Customer Factor is free to download, with no in-app purchases.
Is Properly Visual Checklists free?
Properly Visual Checklists is free to download, with no in-app purchases.
Which has better reviews, The Customer Factor or Properly Visual Checklists?
Properly Visual Checklists is rated higher. The Customer Factor averages 3.5 out of 5 from 71 ratings, while Properly Visual Checklists averages 3.7 from 91 ratings.
Do The Customer Factor or Properly Visual Checklists have ads?
Properly Visual Checklists shows ads; The Customer Factor does not.
Which is updated more often, The Customer Factor or Properly Visual Checklists?
The Customer Factor ships an update every 3 weeks, and Properly Visual Checklists every 6 weeks. Most recently, The Customer Factor was updated on September 19, 2026 and Properly Visual Checklists on July 23, 2026.

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