MyCareLink Smart™ US vs CareLINK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyCareLink Smart™ US
This app allows heart device patients to remotely send their device information to their doctor. It works with a special reader prescribed by a physician, enabling convenient data transmission between clinic visits or when feeling unwell. Users can also check when their information was last sent.
- Remote heart device data transmission
- Connects with MyCareLink Smart Reader
- Track last data transmission date
- For pacemaker and CRT-P patients
- Doctor-prescribed device required
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Medtronic makes it easy for heart device patients to stay connected to their doctor. The MyCareLink Smart Monitor for pacemaker patients, including CRT-P, combines a Reader and an app, making this a convenient way to send heart device information remotely to your doctor between clinic visits or whenever you’re not feeling well. The app can only be used with a MyCareLink Smart Reader, which is prescribed by the patient's doctor. Seek a doctor's advice in addition to using this app and before making any medical decisions. The MyCareLink Smart™ Mobile App allows Medtronic pacemaker patients, including CRT-P, to: • Send heart device information wherever you go*− just remember your Reader • See the date you last sent heart device information to your clinic The screenshots below demonstrate the steps for this app, once it’s downloaded onto your mobile device. * Cellular and Wi-Fi service availability apply.
CareLINK
This HIPAA-secure communication suite replaces traditional call centers with features like transcribed visual voicemail, shielded calls, and on-call scheduling. It offers mission-critical push notifications and integrates audio/text records for easy retrieval, securely handling patient photos.
- HIPAA-secure call center replacement
- Transcribed visual voicemail
- Shielded outbound calling
- On-call schedule management
- Audio and text record capture
- Secure patient photo sharing
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HIPAA secure call center and answering service replacement and communications suite with automatically transcribed visual voicemail, shielded outbound calling, on-call schedule management, full audio and text record capture with retrievability, secure photos from patients, and more.... Mission critical with push notifications plus options for email, text, and pager alerts. Replaces multiple partial solutions in one single, workflow driven platform. Note: Only works for customers with a current, active subscription through Callidus Health, LLC.
Screenshots
Verdict
The clearest difference is rating: CareLINK at 4.8 against MyCareLink Smart™ US's 3.7. CareLINK also leads on review sentiment (100% vs 62%) and update cadence (every 6 weeks vs every 5 months). MyCareLink Smart™ US's advantage is monetization model (ad-supported vs subscription) and ratings volume (306 vs 16). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CareLINK holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: MyCareLink Smart™ US has 306 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 62% of MyCareLink Smart™ US's written reviews are positive against 100% of CareLINK's.
MyCareLink Smart™ US ships an update every 5 months, CareLINK every 6 weeks. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.
| Parameter | MyCareLink Smart™ US | CareLINK |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (306 ratings) | 4.8 (16 ratings) — better |
| Positive reviews | 61.5% of reviews | 100.0% of reviews — better |
| Number of ratings | 306 — better | 16 |
| Update frequency | Every 5 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Subscription |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 35 MB |
| Age rating | 12+ | 17+ |
| Developer | Medtronic, Inc. | CallidusHealth |
Customer experience
MyCareLink Smart™ US
CareLINK
Bugs and requests
MyCareLink Smart™ US
Reported bugs
4 issues- App crashes after hitting play button
- App doesn't work since last update
- App needs update for iOS 11 compatibility
- Loud alarms cannot be quieted
Requested features
10 requests- Record symptoms
- See data being sent
- Apple Watch app for transmissions
- Push notifications for transmission status
- Push notifications for next transmission due
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- Integrate with Apple Health App
- Display pacemaker battery life
- List of prior successful transmissions
- Log symptoms and activity
- Ability to send logs with transmission
CareLINK
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyCareLink Smart™ US
No in-app purchases
CareLINK
No in-app purchases
Questions
Is MyCareLink Smart™ US free?
Is CareLINK free?
Which has better reviews, MyCareLink Smart™ US or CareLINK?
Do MyCareLink Smart™ US or CareLINK have ads?
Which is updated more often, MyCareLink Smart™ US or CareLINK?
Other comparisons
