SmartHQ vs eufy Clean (EufyHome)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
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SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
eufy Clean (EufyHome)
Manage your eufy smart home devices remotely. Share access with family members to customize settings for each device. This app is for controlling smart home products.
- Remote device control
- Share device access with family
- Personalized device settings
- Intuitive device setup
- Account registration and login
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eufy Clean - Live Well. Live Smart. Control your eufy smart home devices from anywhere. You can also share eufy smart home devices with family members, so everyone can set their own personal preferences for each device. How to use eufy Clean: -Note: For new products released after 2026 (such as C28, S2, etc.), please use the eufy app. - Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account) - Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member. - Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience. Contact Us: • Email: support@eufylife.com • Website: eufylife.com • Facebook: @EufyOfficial
Screenshots
Verdict
The clearest difference is ads: eufy Clean (EufyHome) at none against SmartHQ's shown. eufy Clean (EufyHome) also leads on monetization model (ad-supported vs free with in-app purchases) and update cadence (every 2 weeks vs every 4 weeks). SmartHQ's advantage is chart position (#76 vs unranked) and ratings volume (87K vs 13K). On price, rating, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for SmartHQ against 4.7 for eufy Clean (EufyHome). That said, the two scores are not equally well evidenced: SmartHQ has 87K ratings behind it against 13K, so its average is the more settled of the two. Written reviews are what separate them: 17% of SmartHQ's written reviews are positive against 22% of eufy Clean (EufyHome)'s.
SmartHQ ships an update every 4 weeks, eufy Clean (EufyHome) every 2 weeks. Both last shipped on September 24, 2026.
| Parameter | SmartHQ | eufy Clean (EufyHome) |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (87K ratings) | 4.7 (13K ratings) — better |
| Positive reviews | 17.2% of reviews | 21.7% of reviews — better |
| Number of ratings | 87K — better | 13K |
| Update frequency | Every 4 weeks | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #76 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 259 MB | 586 MB |
| Age rating | 4+ | 4+ |
| Developer | HAIER US APPLIANCE SOLUTIONS, INC | Power Mobile Life LLC |
Customer experience
SmartHQ
eufy Clean (EufyHome)
User reviews
SmartHQ
From 87K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
eufy Clean (EufyHome)
From 13K App Store ratingsWhat we love
- 🚀 Great vacuum
- 👍 Easy to set up
- 👍 Intuitive app
- 👍 Cleans well
- 👍 Quiet operation
Room to improve
- 🐛 App issues (connectivity, bugs, crashes)
- 🐛 Mapping problems (lost maps, inaccurate)
- 🐛 Scheduling limitations
- 🐛 Unreliable connectivity
- 🐛 Frequent updates break functionality
Bugs and requests
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
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- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
eufy Clean (EufyHome)
Reported bugs
5 issues- App freezes and crashes
- Connectivity issues with WiFi and Bluetooth
- Mapping issues (rooms not saved, incorrect mapping)
- Scheduling problems (skipped cleanings, wrong times)
- Firmware updates breaking existing functionality
Requested features
7 requests- Multiple cleaning schedules per day
- Landscape mode support
- Date format customization
- Siri/HomeKit integration
- Battery percentage display
Show 2 moreShow fewer
- Ability to save and restore maps
- Ability to set zone-based schedules
In-app purchases
SmartHQ
No in-app purchases
eufy Clean (EufyHome)
No in-app purchases
Questions
Is SmartHQ free?
Is eufy Clean (EufyHome) free?
Which has better reviews, SmartHQ or eufy Clean (EufyHome)?
Do SmartHQ or eufy Clean (EufyHome) have ads?
Which is updated more often, SmartHQ or eufy Clean (EufyHome)?
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