Comparison

SmartHQ vs Ting

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartHQ

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Highlights
  • Remote appliance control
  • Appliance notifications
  • Software updates
  • Personalized settings
  • Voice integration
  • Energy/water usage monitoring
  • AI cooking recipes
  • Product registration
  • Expert assistance
  • Proactive service alerts
Features
Currently charting
Read full description

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

About

Ting

This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.

Highlights
  • Electrical fire prevention
  • Smart sensor for micro-arcs
  • Licensed electrician coordination
  • Up to $1,000 in covered repairs
  • Real-time power outage alerts
  • Interactive power outage map
Features
Read full description

Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts. Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area. When you need to know about your electricity, you need Ting.

Screenshots

SmartHQ4 screens
Ting4 screens

Verdict

The call

The clearest difference is review sentiment: Ting at 72% against SmartHQ's 17%. Ting also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SmartHQ's advantage is chart position (#62 vs unranked). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ting holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 88K and 109K respectively. Written reviews point the same way: 17% of SmartHQ's written reviews are positive against 72% of Ting's.

UpkeepUpdate frequency

SmartHQ ships an update every 4 weeks, Ting every 2 months. Both last shipped on October 17, 2026.

Scorecard5 real differences · 6 level
SmartHQ versus Ting: the parameters behind the verdict, then further details
ParameterSmartHQTing
PriceFreeFree
Rating4.6 (88K ratings)4.8 (109K ratings) — better
Positive reviews17.4% of reviews72.2% of reviews — better
Number of ratings88K109K — better
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#62 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015.0 — better
Further details — not scored
Size259 MB32 MB
Age rating4+4+
DeveloperHAIER US APPLIANCE SOLUTIONS, INCWhisker Labs, Inc.

Customer experience

SmartHQ

All ratings87,647 ratings
Positive89.9%
Neutral2.9%
Negative7.1%
Written reviews1,480 reviews
Positive17.4%
Neutral10.0%
Negative72.6%

Ting

All ratings108,866 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews790 reviews
Positive72.2%
Neutral5.8%
Negative22.0%

User reviews

SmartHQ

From 88K App Store ratings

What we love

  • 🚀 Smooth and easy to connect
  • 👍 Convenient notifications
  • 👍 Helpful for laundry efficiency
  • 👍 Automation and scheduling
  • 👍 Integrated with Amazon

Room to improve

  • 🐛 Account verification issues
  • 🐛 Connectivity problems
  • 🐛 Buggy and unstable
  • 🐛 Limited functionality
  • 🐛 Intrusive data collection

Ting

From 109K App Store ratings

What we love

  • 🚀 Excellent monitoring and notification system
  • 🔒 Detects potential fire hazards and electrical issues
  • 👍 Easy installation and setup
  • 👍 Provides peace of mind and home safety
  • 👍 Helpful customer support

Room to improve

  • 🐛 Occasional connectivity issues with certain routers
  • 🐛 Inaccurate voltage readings reported in some cases
  • 🔋 Requires dedicated outlet, limiting placement options
  • 👎 Limited historical data and analytics in the app

Bugs and requests

SmartHQ

Reported bugs

6 issues
  • Account verification loop
  • Inability to connect appliances to WiFi
  • Crashes and freezes
  • Inaccurate cycle tracking
  • Disconnection issues
Show 1 more
  • Incompatibility with certain devices

Requested features

7 requests
  • Allow setting favorites as default
  • Provide more granular control over appliance settings
  • Integrate with smart home platforms
  • Add more customization options
  • Improve notification controls
Show 2 more
  • Provide access to appliance manuals
  • Enable remote control of all appliance functions

Ting

Reported bugs

2 issues
  • Compatibility issues with certain router models
  • Delayed or missing notifications in some instances

Requested features

3 requests
  • Ability to switch WiFi networks without resetting the device
  • More detailed electrical usage and appliance monitoring
  • Integration with smart home systems and devices

In-app purchases

None

SmartHQ

No in-app purchases

None

Ting

No in-app purchases

Questions

Is SmartHQ free?
SmartHQ is free to download, with no in-app purchases.
Is Ting free?
Ting is free to download, with no in-app purchases.
Which has better reviews, SmartHQ or Ting?
Ting is rated higher. SmartHQ averages 4.6 out of 5 from 88K ratings, while Ting averages 4.8 from 109K ratings.
Do SmartHQ or Ting have ads?
SmartHQ shows ads; Ting does not.
Which is updated more often, SmartHQ or Ting?
SmartHQ ships an update every 4 weeks, and Ting every 2 months. Most recently, SmartHQ was updated on October 17, 2026 and Ting on October 17, 2026.

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