SmartHQ vs Ting
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SmartHQ
Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.
- Remote appliance control
- Appliance notifications
- Software updates
- Personalized settings
- Voice integration
- Energy/water usage monitoring
- AI cooking recipes
- Product registration
- Expert assistance
- Proactive service alerts
Read full descriptionHide full description
SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).
Ting
This app offers two primary functions for home electrical safety. It can prevent electrical fires by detecting hazards with a smart sensor and coordinating repairs, or it can provide real-time power outage alerts and an interactive map for your neighborhood.
- Electrical fire prevention
- Smart sensor for micro-arcs
- Licensed electrician coordination
- Up to $1,000 in covered repairs
- Real-time power outage alerts
- Interactive power outage map
Read full descriptionHide full description
Welcome to peace of mind, powered by Ting — one app with two ways to help protect your family and home from electrical problems. Pair with the sensor and service for proven electrical fire prevention, or use the free app for real-time power outage alerts. Ting helps stop electrical fires before they start through a smart sensor that detects tiny sparks and micro-arcs in wiring, outlets, devices, appliances, or even from the power coming into your home. If a fire hazard is detected, Ting coordinates a licensed electrician to fix it, with up to $1,000 in covered repair costs. Already trusted by over 1 million homes, Ting is proven to prevent 4 out of 5 electrical fires bringing safety and peace of mind to families everywhere. Ting also keeps you prepared and informed with real-time power outage alerts and an interactive power outage map for your neighborhood — a free benefit available to everyone, with or without the sensor. Download now to check power outages in your area. When you need to know about your electricity, you need Ting.
Screenshots
Verdict
The clearest difference is review sentiment: Ting at 72% against SmartHQ's 17%. Ting also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). SmartHQ's advantage is chart position (#62 vs unranked). On price, ratings volume, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ting holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 88K and 109K respectively. Written reviews point the same way: 17% of SmartHQ's written reviews are positive against 72% of Ting's.
SmartHQ ships an update every 4 weeks, Ting every 2 months. Both last shipped on October 17, 2026.
| Parameter | SmartHQ | Ting |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (88K ratings) | 4.8 (109K ratings) — better |
| Positive reviews | 17.4% of reviews | 72.2% of reviews — better |
| Number of ratings | 88K | 109K — better |
| Update frequency | Every 4 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #62 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 259 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | HAIER US APPLIANCE SOLUTIONS, INC | Whisker Labs, Inc. |
Customer experience
SmartHQ
Ting
User reviews
SmartHQ
From 88K App Store ratingsWhat we love
- 🚀 Smooth and easy to connect
- 👍 Convenient notifications
- 👍 Helpful for laundry efficiency
- 👍 Automation and scheduling
- 👍 Integrated with Amazon
Room to improve
- 🐛 Account verification issues
- 🐛 Connectivity problems
- 🐛 Buggy and unstable
- 🐛 Limited functionality
- 🐛 Intrusive data collection
Ting
From 109K App Store ratingsWhat we love
- 🚀 Excellent monitoring and notification system
- 🔒 Detects potential fire hazards and electrical issues
- 👍 Easy installation and setup
- 👍 Provides peace of mind and home safety
- 👍 Helpful customer support
Room to improve
- 🐛 Occasional connectivity issues with certain routers
- 🐛 Inaccurate voltage readings reported in some cases
- 🔋 Requires dedicated outlet, limiting placement options
- 👎 Limited historical data and analytics in the app
Bugs and requests
SmartHQ
Reported bugs
6 issues- Account verification loop
- Inability to connect appliances to WiFi
- Crashes and freezes
- Inaccurate cycle tracking
- Disconnection issues
Show 1 moreShow fewer
- Incompatibility with certain devices
Requested features
7 requests- Allow setting favorites as default
- Provide more granular control over appliance settings
- Integrate with smart home platforms
- Add more customization options
- Improve notification controls
Show 2 moreShow fewer
- Provide access to appliance manuals
- Enable remote control of all appliance functions
Ting
Reported bugs
2 issues- Compatibility issues with certain router models
- Delayed or missing notifications in some instances
Requested features
3 requests- Ability to switch WiFi networks without resetting the device
- More detailed electrical usage and appliance monitoring
- Integration with smart home systems and devices
In-app purchases
SmartHQ
No in-app purchases
Ting
No in-app purchases








