IAA Tow vs ivia Driver
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IAA Tow
This mobile dispatch solution helps tow operators receive vehicle dispatch notifications. Users can record inspection data directly from their mobile phones. It streamlines communication for tow-operator partners.
- Receive dispatch notifications
- Record inspection data
- Mobile inspection capabilities
- Streamlined tow operator communication
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IAA Tow is a mobile dispatch solution designed to assist IAA’s network of tow-operator partners. The app receives notifications when vehicles are dispatched to tow operators and allows them to record inspection data using their mobile phone.
ivia Driver
This app streamlines communication between drivers and dispatchers, providing real-time load status and information. It eliminates the need for constant calls and texts, allowing drivers to focus on the road. Automatic updates ensure everyone stays informed without distraction.
- Real-time load status
- Interactive dispatcher communication
- Automatic updates
- No distraction while driving
- Location sharing without manual search
- No lost SMS messages
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ivia app is an innovative solution that allows drivers to get load status and additional information via interactive and real-time interaction with dispatcher. ivia app removes time-consuming calls from the business process. Automatic updates allow the driver to focus on job at hand. Fleet members aren’t distracted by constant texts and calls for location updates. Main advantages for driver: - No distraction, just drive; - No need to search for ZIP for sharing location; - No lost SMS ivia app is a subject for future updates, which will make it more effective and informative. An app usually needs stable Internet connection and about 15MB of traffic so it has to correspond to your cell phone tariff. ivia app has been designed to capture your location, but it is important to note that continued use of GPS running in the background can dramatically decrease battery life.
Screenshots
Verdict
The clearest difference is rating: IAA Tow at 4.6 against ivia Driver's 3.4. IAA Tow also leads on ads (none vs shown) and update cadence (fortnightly vs every 2 months). ivia Driver's advantage is review sentiment (48% vs 17%). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
IAA Tow holds the better App Store score, 4.6 against 3.4. That said, the two scores are not equally well evidenced: IAA Tow has 994 ratings behind it against 70, so its average is the more settled of the two. Written reviews complicate that: 17% of IAA Tow's written reviews are positive against 48% of ivia Driver's, so the app with the better star average is not the one people write more warmly about.
IAA Tow ships an update fortnightly, ivia Driver every 2 months. The most recent releases landed on September 22, 2026 and September 21, 2026 respectively.
| Parameter | IAA Tow | ivia Driver |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (994 ratings) — better | 3.4 (70 ratings) |
| Positive reviews | 16.7% of reviews | 47.8% of reviews — better |
| Number of ratings | 994 — better | 70 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 147 MB | 43 MB |
| Age rating | 4+ | 4+ |
| Developer | Insurance Auto Auctions | IVIA, LLC |
Customer experience
IAA Tow
ivia Driver
Bugs and requests
IAA Tow
Reported bugs
15 issues- App constantly crashes
- App resets every time
- App deletes photos after submitted
- Login issues
- App not working
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- Problem with entering payment twice
- Camera blur parameters are ridiculous
- Unable to login
- App says update but no update
- Loaded cars disappear after a few minutes
- 'Go' function does nothing on iOS
- Payment section loses data
- Stopped getting notifications on iPhone X
- Always logging me out
- Tow truck symbol doesn't match
Requested features
16 requests- Dark mode icon support
- More info needs to be filled in
- Vehicles automatically dropping in yard
- Fix payment entry for non-original amounts
- Pictures only, not inventory
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- Don't ask for confirmation after taking picture
- More info from insurance company (pics loaded)
- Cut down on pic loading steps
- Add camera light option for barcode scan
- Always save data with 'clear page' option
- Option to shoot pic of VIN
- Make payments without checks (virtual credit cards)
- Most information pre-filled (VIN, etc.)
- Format like old paper form
- Add VIN and tow operator verification
- Notes section for tow operator
ivia Driver
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IAA Tow
No in-app purchases
ivia Driver
No in-app purchases
