Comparison

LG ThinQ vs ConnectLife

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LG ThinQ

Control and manage your LG smart home appliances from anywhere. This app offers smart care, automation, energy monitoring, and direct access to troubleshooting and service requests for your connected devices.

Highlights
  • Remote appliance control
  • Smart home automation routines
  • Energy consumption monitoring
  • Product troubleshooting and service booking
  • AI-powered chat support
  • Downloadable appliance apps
Features
Currently charting
Read full description

Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab.  - Control your IoT home appliances from anywhere with our app.  - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs.  - Automatically turn on the lights and air purifier when it’s time to wake up.  - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly.  - Use Energy Monitoring to compare your power usage with your neighbors’.  - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app.  - Use the Smart Diagnosis function to check your product’s status.  - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.  - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

About

ConnectLife

Effortlessly manage and monitor your smart home appliances from any location. This app offers remote control, status insights, and helpful wizards for daily chores. It also includes recipe inspiration and direct access to aftersales support.

Highlights
  • Remote appliance monitoring
  • Appliance control from anywhere
  • Smart wizards for chores
  • Recipe suggestions for ovens
  • Aftersales support and FAQs
  • Instant notifications
Features
Read full description

Manage and monitor your smart home better and easier anytime from anywhere! This app works with home appliances and services from Hisense, Gorenje, ASKO, ATAG, and more brands. The app gives you the power to alter the world around you, just the way you like it. The ConnectLife app will adapt your smart home in a way that suits you from the minute you walk through the door. Set up specific tasks for your smart washing machine, control your smart refrigerator, check in with your smart dishwasher, and keep track of maintenance and update cycles for your smart air conditioning – all while you are on the go. Smart wizards, tailored to registered appliances, will help you with your daily chores. No basic knowledge on cooking, washing, or cleaning is required, since wizards know the appliances and suggest optimal settings based on their characteristics and the desired outcome. With instant notifications, you will always know just what is going on in your home, no matter where you are. It is easy to create your own tasks tailored to your needs. You cannot remember if you have closed the door of your smart refrigerator? No need to worry, just check in the ConnectLife app. Do you have lots of laundry to do and do not want to miss a minute? Now you can easily monitor when your smart washer will finish your laundry. You have no idea what to cook for dinner? Quickly scroll through the recipe section and get inspired with new recipes for your cooking. Do you want a delicious dinner, perfectly baked and done, right on time when you come home? Simply control your smart oven from the app on the go. Do you have problems with your connected appliances and do not know how to solve them? No need to panic, aftersales support is at your fingertips. Smart home appliances work with Amazon Alexa that takes them to the next level with hands-free voice control. Download now and alter the world around you with the new ConnectLife app. To install the ConnectLife App, please make sure your iPhone is updated to iOS version 16.4 or later." The functions offered in the ConnectLife app can vary depending on the specific type of appliance and the country in which you are using the appliance. Discover the ConnectLife app to see which functions are available to you. Features: Monitor: constant insight into your smart appliances’ statuses Control: control your appliances anytime from anywhere General: all about your appliances, at your fingertips Recipes: many delicious recipes adjusted to functions & settings of your oven Ticketing: aftersales support and FAQ at your fingertips Brands: Hisense, Gorenje, ASKO, ATAG, and more.

Screenshots

LG ThinQ4 screens
ConnectLife4 screens

Verdict

The call

The clearest difference is ratings volume: LG ThinQ at 241K against ConnectLife's 17K. LG ThinQ also leads on update cadence (every 3 weeks vs every 6 weeks) and chart position (#13 vs unranked). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for LG ThinQ against 4.7 for ConnectLife. That said, the two scores are not equally well evidenced: LG ThinQ has 241K ratings behind it against 17K, so its average is the more settled of the two. Written reviews are what separate them: 28% of LG ThinQ's written reviews are positive against 26% of ConnectLife's.

UpkeepUpdate frequency

LG ThinQ ships an update every 3 weeks, ConnectLife every 6 weeks. Both last shipped on November 1, 2026.

Scorecard4 real differences · 7 level
LG ThinQ versus ConnectLife: the parameters behind the verdict, then further details
ParameterLG ThinQConnectLife
PriceFreeFree
Rating4.6 (241K ratings)4.7 (17K ratings) — better
Positive reviews28.0% of reviews — better26.2% of reviews
Number of ratings241K — better17K
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#13 — better—
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size713 MB340 MB
Age rating4+4+
DeveloperLG ElectronicsConnectLife, LLC.

Customer experience

LG ThinQ

All ratings233,987 ratings
Positive90.3%
Neutral2.6%
Negative7.1%
Written reviews4,913 reviews
Positive28.0%
Neutral9.4%
Negative62.7%

ConnectLife

All ratings17,307 ratings
Positive92.5%
Neutral2.0%
Negative5.5%
Written reviews1,220 reviews
Positive26.2%
Neutral10.1%
Negative63.7%

User reviews

LG ThinQ

From 241K App Store ratings

What we love

  • 🚀 Convenient remote control
  • 📢 Helpful notifications
  • 🔍 Useful diagnostics
  • 🔋 Energy monitoring

Room to improve

  • 🐛 Connectivity issues
  • 🤖 Limited functionality
  • 🔒 Privacy concerns
  • 🕰️ Slow app performance
  • 🤷‍♀️ Confusing setup

ConnectLife

From 17K App Store ratings

What we love

  • 🚀 Works great
  • 🚀 Responsive app
  • 🚀 Awesome app!
  • 🚀 Smart / Wi-Fi air conditioner

Room to improve

  • 🐛 Doesn't work
  • 🐛 Constantly requires accepting terms and conditions
  • 🐛 Unreliable connection
  • 🐛 Glitchy
  • 🐛 Slow to respond

Bugs and requests

LG ThinQ

Reported bugs

5 issues
  • Unreliable device connections
  • Inaccurate temperature/status reporting
  • Inability to clear notification history
  • Forced location tracking
  • Account/login problems after updates

Requested features

5 requests
  • Remote start/stop for appliances
  • Customizable wash/dry cycles
  • Automatic clock adjustment
  • Integrated smart home features
  • Improved notification management

ConnectLife

Reported bugs

6 issues
  • Endless loop of agreeing to terms and conditions
  • Fails to list available WiFi networks
  • Displays incorrect power consumption data
  • Randomly turns on air conditioner
  • Loses connection to air conditioner
Show 1 more
  • Doesn't respond to commands

Requested features

5 requests
  • Add timer function
  • Add dimmer function
  • Add ability to share device with multiple users
  • Add HomeKit and Matter support
  • Add energy usage monitoring

In-app purchases

None

LG ThinQ

No in-app purchases

None

ConnectLife

No in-app purchases

Questions

Is LG ThinQ free?
LG ThinQ is free to download, with no in-app purchases.
Is ConnectLife free?
ConnectLife is free to download, with no in-app purchases.
Which has better reviews, LG ThinQ or ConnectLife?
ConnectLife is rated higher. LG ThinQ averages 4.6 out of 5 from 241K ratings, while ConnectLife averages 4.7 from 17K ratings.
Do LG ThinQ or ConnectLife have ads?
Neither LG ThinQ nor ConnectLife shows ads.
Which is updated more often, LG ThinQ or ConnectLife?
LG ThinQ ships an update every 3 weeks, and ConnectLife every 6 weeks. Most recently, LG ThinQ was updated on November 1, 2026 and ConnectLife on November 1, 2026.

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