A mobile app providing secure access to GM Financial accounts for Chevrolet, Buick, GMC, and Cadillac vehicles. Users can make payments, set up auto pay, view payment history, manage multiple accounts, and access account information 24/7. For support, users can message the Customer Experience team within the app or through the website, Facebook, or Twitter.
What We Love
- 👍 Easy to use app for making payments
- 💡 Ability to view payment history and account details
- 🚀 Convenient payment scheduling options
- 🤝 Helpful and understanding customer support
Room to Improve
- 🐛 Recurring login issues and password reset problems
- 🔍 Lack of transparency around payment application and payoff amounts
- 🤖 Unhelpful or unresponsive automated support
