Best Jitbit Helpdesk Apps

4.5(60 ratings)

Free

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

Freshdesk by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Strong Contender

4.5😞(3K ratings)

Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

What We Love

🚀 Easy to use
🚀 Convenient mobile access
🚀 Helpful for on-the-go support
🚀 Great ticketing system
🚀 Well-executed app

Room to Improve

🐛 Unreliable notifications
🐛 Buggy and unstable
🐛 Poor search and filtering
🐛 Clunky and frustrating UI
🐛 Missing key features from web version
🐛 Frequent crashes and errors

HappyFox Helpdesk by HappyFox Inc

Worth Considering

Customer Service Software

2.8(46 ratings)

Free

Manage customer support tickets on the go with this cloud-based help desk solution. Access, filter, and respond to inquiries directly from your mobile device, enhancing team collaboration and customer service efficiency.

More Jitbit Helpdesk apps to explore

Zoho Desk

Mobile ticketing systemTicket prioritizationContextual ticket information

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

(1.6K)

Crisp

Chat with your customers

Multi-channel customer inboxTeam inbox managementMobile-optimized experience

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Efficient Team Communication

AI-powered conversation summariesAutomatic message translationAI-powered search

Connect, collaborate, and accomplish tasks with AI-powered messaging. Streamline teamwork with integrations and smart features. Securely communicate with your team, whether in real-time or asynchronously.

(306K)

ClickUp: Tasks, Chat, Docs, AI

#1 AI Workspace & Agents

Unified workspace for tasks, chat, and docsAI Super Agents for CRM and tasksBrain AI Assistant

This platform consolidates all your work software, team communication, and AI tools into a single, flexible workspace. It helps you manage projects, track time, collaborate, and leverage AI for enhanced productivity and efficiency.

📊 Productivity

(9.6K)

free

Zoom Workplace for Intune

AI-powered collaboration

Mobile application management (MAM)Protect corporate dataAI-powered collaboration

This app enables IT administrators to manage and secure corporate data on employee-owned devices within a Microsoft managed environment. It provides an all-in-one collaboration platform for employees while offering enhanced security features for IT to protect sensitive information and manage access.

(19K)

Support customers on the go

Help Scout

Access all mailboxesHandle assigned conversationsReply with saved replies

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Track tasks, projects & work

(306)

freemium

Jira Cloud by Atlassian

Create, update, and edit work itemsAttach files and add commentsPlan, track, and analyze with roadmaps

Manage projects and track tasks from anywhere with this agile project management tool. Create, update, and comment on work items, receive real-time notifications, and monitor project progress. Streamline team requests and approvals for efficient workflow.

Unlimited users, 30+ tools

CRM for lead and deal managementTask and project managementTeam chat and video calls

This comprehensive online workspace integrates people, tools, and information for businesses. It offers CRM, task management, communication features, and over 30 business tools to streamline operations and boost productivity.

AI Cloud Communications

Unified calls, messages, meetings, and faxesAI Assistant for notes and transcriptionsTeam chat with file sharing

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Pronto Team Communication

(77K)

subscription

Group Text & Video Chat

Real-time messagingVideo chatTask management

This app facilitates efficient team communication with real-time messaging, video chat, and task management. It offers secure private channels, instant language translation, and read receipts to ensure messages are seen and understood. It also includes features like announcements and GIF support for enhanced team interaction.

📚 Education

(21K)

free

WeCom-Work Communication&Tools

work chat and office tool

AI-powered intelligent summariesSmart search and intelligent robotsWeChat customer contact and management

This enterprise communication and office tool offers AI-powered features for intelligent summaries, smart search, and robots. It integrates with WeChat for customer management and provides efficiency tools like smart sheets, documents, and meetings to enhance collaboration and management.

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Customer operations platform

Unified customer communicationAutomated workflowsReal-time collaboration

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

Text - Live Chat for Business

(184)

ad-supported

Customer service chat

Real-time customer supportIncoming message sneak peekReady-to-go responses

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

AI customer support software

Live chat with customersAI-powered chatbots for lead generationQuick response templates

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

This app enables businesses to engage with website visitors in real-time through live chat. It allows for managing conversations, monitoring online users, and providing enhanced customer support from any location. Features include push notifications, agent collaboration tools, and chat history access.

Manage conversations on the goMonitor website visitors in real-timeView visitor website activity

monday.com - AI Work Platform

(758)

free

Plan & Organize Teamwork

Real-time team updatesTask assignment and trackingMultiple data visualization views

This app serves as a central hub for team collaboration and project management, enabling teams to organize tasks, track progress, and communicate effectively. It offers real-time updates, customizable views, and automation to streamline workflows and boost productivity.

(48K)