This app empowers field service professionals with real-time data and tools to optimize service delivery. It helps technicians arrive with the right equipment, improve first-time fix rates, and streamline administrative tasks, leading to enhanced customer satisfaction and business results.
What We Love
- 👍 Data visibility in SAP
- 🚀 Quick data sync to SAP
- 👍 Intuitive app design
- 👍 Speech-to-text for notes
- 👍 Multiple attachment support
- 👍 Good offline access
- 🚀 Quick sync times
- 👍 Breadth of capability
Room to Improve
- 🐌 Slow synchronization
- 🐌 Extremely slow loading
- 🐌 Outdated technology
- 🐌 Unnecessarily complex
- 🐌 Major effort to use
- 🐌 Consistently crashes
- 🐛 Missing PDFs/data
- 🐛 Toggles don't behave
- 🐛 Missing info in templates
- 🐛 Sync failures
- 🐛 Crashing with phone updates
- 🐛 Non-existent tech support
- 🐛 Random full log-ins
- 🐛 Login credential issues
- 🐛 Stops generating bundles
- 🐛 Fails to sync parts/checklists
- 🐛 Requires WiFi
- 🐛 Inconsistent performance
- 🐛 Difficult to use for business
- 🐛 Not user-friendly
- 🐛 Major effort for tasks
- 🐛 Work order issues
- 🐛 Closing problems
- 🐛 Glitches causing downtime
- 🐛 Garbage app quality
- 🐛 Awful, buggy
- 🐛 Slow and time-consuming
- 🐛 Dial-up internet faster
- 🐛 Clunky to use
- 🐛 Demo mode not working
- 🐛 Effort types not visible
- 🐛 Signature pad issues
- 🐛 Can't sync properly
- 🐛 Stuck on download attachment
