Best Support Tool Apps

208+ iOS apps curated and reviewed

3.8 avg rating

20 free apps

Updated June 2026

Apple Support is the household name in support tool, but it's far from the only option. We track 208+ alternatives and competitors on iOS — many free, many higher-rated than you'd expect.

Top Picks for Support Tool

#1

Apple Support by Apple Inc.

We’re here to help

Editor's Choice

🔧 Utilities

3.9😐(32K ratings)

FreeAds

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Access personalized solutions for all your Apple products and services in one convenient app. Troubleshoot issues with guided steps, chat with support, manage subscriptions, reset passwords, and find nearby service locations for Genius Bar appointments.

What We Love

👍 Helpful and friendly support staff
🚀 Quick response and resolution of issues
💡 Useful troubleshooting features
🔒 Secure and trustworthy service

Room to Improve

🐛 Buggy and unreliable app performance
🤖 Lack of knowledgeable support staff
⏱️ Long wait times and repeated transfers

#2

Apple Store by Apple Inc.

Shopping designed around you

Strong Contender

🛍️ Shopping

3.5😐(162K ratings)

FreeAds

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Discover and shop the latest Apple products with a personalized experience. Get tailored recommendations, track orders, and access support. Explore creative tips and book in-store sessions.

What We Love

🚀 Convenient online shopping
💡 Customizable product options
👍 Easy to navigate
🚀 Fast delivery

Room to Improve

🐛 App crashes and glitches
🔒 Requires iCloud account to use
🔒 Restricted to newer iOS versions

#3

Zendesk Support by Zendesk, Inc.

Support - anytime, anywhere

Worth Considering

💼 Business

4.5😞(4.2K ratings)

Free

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Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

What We Love

🚀 Easy to use mobile version
👍 Convenient for on-the-go support
🚀 Straightforward interface
🚀 Useful for tracking tickets

Room to Improve

🐛 Crashes and freezes frequently
🐛 Notifications not working as expected
🐛 Inconsistent with web version

More Support Tool apps to explore

PCP Support Tools

PCP Support Tools

by Cincinnati Childrens Hospital Medical Center

Provides pediatric primary care physicians with quick access to extensive medical information on various topics. Designed for efficiency, it features a direct link to connect with Cincinnati Children's Physician Priority Link.

Pediatric primary care referencesTopic-specific information linksClean and efficient design

ORBCOMM ST Support Tool

ORBCOMM ST Support Tool

Behavior Support Tools

Behavior Support Tools

This application offers a suite of visual support tools designed to help children, with or without disabilities, build routines and manage transitions. It incorporates features such as timers, visual schedules, and social stories to foster understanding and reduce anxiety in various settings.

TimerFirst-Then boardsVisual schedules

ORBCOMM Field Support Tool

ORBCOMM Field Support Tool

This tool assists with the installation and upkeep of various ORBCOMM devices. It supports a range of products for field service professionals.

Device installation supportProduct maintenanceSupports CS 500

Protection 360®

Protection 360®

Tech support, tips & more

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

Live tech support via call or chatFile accidental damage or mechanical breakdown claimsView coverage details and deductible information

BeyondTrust Support

BeyondTrust Support

Powered by Bomgar

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots

Woebot: The Mental Health Ally

Woebot: The Mental Health Ally

24/7 mental health support

This app provides 24/7 mental health support through a private, chat-based interface. It offers tools for mood tracking, journaling, and mindfulness, utilizing techniques from CBT, IPT, and DBT. Access requires a code from a partner provider.

24/7 mental health supportChat-based interfaceMood tracking

💪 Health & Fitness

free with in-app purchases

App Store Connect

App Store Connect

For App Developers

Manage your apps and submissions directly from your iPhone or iPad. Monitor sales, respond to reviews, manage testers, and generate marketing assets on the go. Receive important notifications about your app's performance and status.

App status and submission managementTester group and build managementSales and trends monitoring

🛠️ Developer Tools

Find parts, insights & support

This app provides a centralized platform for managing heavy equipment. It offers tools for finding parts, accessing manuals, diagnosing issues, and tracking machine health. Users can also connect with dealers and access support resources.

Personalized tools and service recommendationsAccess operating manuals and maintenance schedulesDiagnose fault codes

free with in-app purchases

by IDrive Incorporated

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote supportScheduled support sessionsSecure issue resolution

📊 Productivity

LiveChat - Support & Sell

LiveChat - Support & Sell

Customer service chat

This platform provides customer service and sales tools for businesses. It enables real-time support, lead qualification, and efficient ticket management on the go. Enhance customer experience and boost sales with instant responses and automated engagement.

Real-time customer supportIncoming message sneak peekReady-to-go responses

by GetHuman LLC

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

Skip hold timesCustomer support guidanceFollow-up reminders

Wisdo: Mental Health & Support

Wisdo: Mental Health & Support

24/7 Live chats & help groups

Connect with a supportive community for life's challenges. Find genuine people to share experiences with, whether it's stress, anxiety, or major life events. Get 24/7 support without judgment, and discover connections tailored to your well-being.

Connect with people facing similar challenges24/7 live chats and support groupsJoin anonymously

💪 Health & Fitness

Reframe: Drink Less & Thrive

Reframe: Drink Less & Thrive

Cut Back or Quit Alcohol Habit

This app helps users reduce or quit their alcohol consumption through a neuroscience-based educational program. It offers progress tracking, a supportive community, and various tools to change one's relationship with alcohol. Premium options provide access to certified coaches and exclusive content.

160-day evidence-based education programProgress trackingPrivate community support

💪 Health & Fitness

free with in-app purchases

GoToAssist Remote Support

GoToAssist Remote Support

Provide instant remote support to desktops and mobile devices directly from your iPhone or iPad. This app enables seamless screen sharing, remote control, and unattended access, ensuring you can assist customers anytime, anywhere.

Live remote supportScreen sharingRemote control

AirDroid Remote Support

AirDroid Remote Support

by SAND STUDIO CORPORATION LIMITED

Provide remote assistance and manage devices efficiently. Features include real-time screen sharing, voice calls, file transfer, and AR camera support. Ideal for businesses and individuals needing quick tech help.

Remote ControlReal-time Screen SharingLive Chat & Voice Call

free with in-app purchases

Support Help Desk for SMBs

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Real-time notificationsMulti-channel messaging (email, social media)Mobile collaboration tools