Leave a Review Wifi Pro 2
Doesn’t work with iPhone 15
Please fix the issueAlex Gzn
Absolutely awful
Our poor user experience mirrors the many other comments already made. We are hardwired from the intercom box to the router (contractor recommended that vs relying on Wi-Fi), but system goes "offline" often and causes issues with holding gate open, notifications, etc. Very disappointed that our gate contractor (well regarded Seattle company) chose this intercom hardware for our very expensive gate system. I am considering changing out the system. If anyone has had success with a replacement please share it in the reviews. ThanksShow lessfhhoutexc
Constant Crashing
App now is completely useless as it crashes instantly once it connects to the gate live feed. Unable to remotely open the gate or talk to people live at all any more. Extremely disappointing, how can you sell such an expensive piece of equipment and now keep up the software behind its main attractive use/reason to purchase. I don’t mind the outdated or simple design of the app, I just want it to function as before.Show lessBen Weisberg
Garbage interface for a $1500 keypad intercom
I bought a BFT WiFi pro 2 keypad controller for $1500 in Oct2020. I buy a new iPhone in 2022 and the app isn’t compatible. I call tech support at BFT and they tell me it’s a known issue with iPhone 14&15 and basically too bad- there o plan to fix the app because the 2 year hardware warranty is expired. What a crap company. They’ll generously allow me to upgrade the keypad hardware to my gate for $960 though and the software for that will work. Yeah, fool me once…Oh yeah, read the 2 year warranty fine print- it’s from date of manufacture, not purchase. Better hope it hasn’t been in the shelf for 18 months.Show lessDonr100
Jie
It doesn’t work with IPhone 15 , please fix it. ThanksJie-5333
iPhone problem
I had no problem with this app until I upgraded my phone to pro 15. Now the app will not work unless I open it while I am on a call with another person. I learned this while I was trying to demonstrate the issue with apple support. I was told I should contact the app maker and was given a contact number. When I called AES support I was told that they did not deal with end users. So I called the gate installers and they reported back that a new part would be needed to fix my problem. My advice is BUYER BEWARE!!!Show lessRobertP23
Horrible App + Customer Experience
Have been stuck with this app (and gate keypad system) for a little over 5 years. Their previous app and now this never work and I have needed to engineer some pretty involved hack just to be able to open our gate! And now the app won’t even answer the gate for more than a second before the whole app crashes making the gate functionally useless. I would avoid BFT and whoever makes this app, at all costs, and my condolences to those who are in the sam position of me.Show lessscrmbled_egs
It never works on cellular only on WiFi
Yep only seems to work if you’re on the Wi-Fi net work that the gate opener is on which means you have to be in the house with the gate which makes this a completely useless app the whole purpose of the app is to be able to answer calls and open your gate remotely when you are not at home when you were at work or traveling! Furthermore, it’s completely unacceptable that they have not included a software update in the past two years so that it doesn’t even work with iPhone anymore when you spend a fortune on a gate opener and Hardware, you expect the software to work compatibly with a Hardware it’s an absolute waste of money!Show lessKimmie Beatrice
Problems
Will not work with iPhone 14. Please fix it. ThanksV5J3B2
App failing to work with iPhone 14 Pro
Unfortunately when I upgraded my phone I’ve lost the ability to use the WiFi Pro2 app. It connects fine, it allows users to be added and deleted and it will momentarily connect to video before dropping out. Therefore I have lost the ability to use the app for its intended purposes. Apple have indicated the app isn’t compatible with this latest device.
Please update the app ASAP so that it can be used with the iPhone 14. Otherwise my intercom is useless.Show lessNikki Nicname
