Leave a Review MedStar eVisit
Kristin Lopez
Kristin Lopez was very helpful and professional! It is so nice to see a doctor virtually to take care of my minor health issues. This works for everyone…less time for patient having to sit in waiting room to be seen, less risk of Covid RSV exposure, and most importantly gives doctors more time to spend with the patients requiring a higher level of care! Very pleased! Thank you!Show lessAndrew and Ben
Developer Response
We’re delighted that Kristen Lopez, PA-C could provide you with a positive and convenient eVisit experience! It always means a lot when someone takes the time to give us a great rating. Thank you for choosing our app! – MedStar Health Community ManagerWow, great doctor and good app!
I just had the best discussion with a wonderful doctor with many years of experience. He helped me through best next steps in my Covid infection. This app was easy to use, I’m so impressed. Thanks Medstar.RJ Raquel
Excellent service is provided but the app disconnects
Excellent service is provided but the app disconnects very easily resetting your wait time. Like my therapist uses an app that if I receive a text or call, I can respond, but if you navigate away from this app a moment, it often disconnects. Awful when you’ve had to wait an hour or more and can’t respond to people checking on you because this app ties up your entire phone. This is my complaint. Otherwise it is easy to use, you can even connect to your Apple Heath (optional) and Drs provide the best service they can remotely.Show lesslove4tif
Developer Response
Thank you for taking the time to share your feedback. While we’re happy to hear that you received great service and found our app to be easy to use, we’re very sorry for the challenges you faced getting disconnected and having to wait longer. We’d like to reach out to you for more information regarding your concerns. If you’re willing, please fill out our secure online patient feedback form: http://bit.ly/mshpff. We are always interested in learning how we can better serve our patients. – MedStar Health Community ManagerGood experience with eVisit
I met with Ethan Hersko, PA. He was patient, kind, and thoroughly explained what the likely issues are, the best immediate course of action, as well as the long term recommended follow ups. He checked to make sure I understood and agreed with his treatment plan. The only 'issue' was some slight delays in internet connectivity, which Ethan acknowledged at the beginning and asked for my contact phone in case we lost our connection. Overall I'd recommend MedStar eVisit and specifically PA Ethan HerskoShow lesspodlett
Developer Response
We are committed to delivering the highest quality care and service, and love to hear about these positive experiences! Thanks for sharing this feedback about Ethan Hersko, PA with us and for choosing our app for your health care needs! – MedStar Health Community ManagerSuper helpful
Thank you to the doctor that helped reassure me, and give me care directions.
Very helpful and made me feel confident in moving forward with careahshdhdjenbe
Very nice and thorough practitioner
Sindy was very kind and thorough. A good listener and knowledgeable in her practice. Very satisfied and would recommend her and this technology for a visit! Sure beats leaving the house for an urgent care visit! Thank you for your excellent bedside manner:)Cannonator4
Great Experience - Wait time OK
Aside from the 2 1/2 hour wait time (must be the weekend) Claire Levinson was wonderful & spot-on! Care & directions were clear & she was very reassuring!!! I still give this service 5 stars because I was at home, watching Hallmark & doing other things! Thank you to the Medstar e-visit team!!!KimiF79
Developer Response
Kimi, we're delighted to hear you had a wonderful experience with Claire Levinson, CRNP and that you found our app to be convenient. We also truly appreciate your patience while you waited to be seen. Thank you for choosing MedStar Health!MedStar visit
Today I had my first e visit with a MedStar physician. It was easy to sign up. Tha wait was not long and the professionalism and service was outstanding!!
Highly recommended!lm buddy 44
Superb Service
This is my first time doing this kind of emergency visit and it went great! The registration process was easy and seeing the PA was fast and thorough. I’d definitely recommend this option for anyone else who needs to see a doctor immediately.BlaqueButterfly12
My Opinion on MedStar eVisit
I was very impressed with the eVisit. The only complaint I really have is how if you have more than one child needing to be seen for the same symptoms, or even something else, you can’t do two kids per appointment. You have to do it separately which is kind of an inconvenience, especially when needed the same prescriptions or Dr notes for both. But overall the doctors were very friendly and helpful. They answered any questions I asked and covered any concerns I had. I would recommend this to my other family and/or friends. It is also very helpful for other people like me who have issues with transpiration. But from my two appointments I had for my two sons, I’d give 5 stars! Keep up the great work. Thank you all for your hard work, it is greatly appreciated!Show lesskat*nicole
Developer Response
Kat, thank you so much for your amazing, 5-star review. We truly value your feedback and will be sure to pass it along to our leaders. We're glad that our app was helpful to you and your sons. We wish you and your family the very best of health!
