MedStar eVisit User Reviews

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Leave a Review MedStar eVisit
  • Efficient , Quick & Easy

    They should have started video visits either advent of camera phones. All they need now is a device to take your temp & BP remotely at a drug store & upload the data before your visit. Thanks, this is why I use Medstar. Cogito, Ergo, Zoom.
  • Virtual Warrior Doctor’s

    In the last two weeks I’ve had two doctor's visits here and there were great!! Very informative and what they said actually worked!!! Thanks Med Star I Love you guys!! I don’t know what I would have done without this virtual service during this pandemic 🤯🤯🤯🤯🤯🤯
  • E visit

    Before doing the e visit...I went to several physicians to get answers for my issue. Dr. Nicole Lee addressed my issues very well, was very pleasant, compassionate, and knowledgeable. Also, I was able to do this from the comfort of my home. I think you all have something with the e visit. But even more with great doctors like Nicole Lee. You need more like her.
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  • Choice of choosing provider

    I am thankful for this service in the time of need. However, i wish that we could have the option of staying with the selected provider of our choosing instead of being automatically transferred to another. Other than that, this is a great alternative.
  • Great service

    I like this MedStar service. Having access to a medical professional from anywhere is great. The waiting time is long and can be worked on.
  • Best option

    So glad I utilized this option today! I know with everyone running to the urgent cares for COVID19 testing I would have been there forever. And also eliminated risk of coming in contact with others who are much more sick. Also my provider was very pleasant and I did not feel rushed. I would recommend this option to anyone with a minor ailment to utilize this feature !
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  • Wonderful service!

    I am grateful for this service because I was not in the position to pay the amount of money urgent care or ER centers charge for out of pocket care. I don’t have insurance and my symptoms were getting worse. For help with common illnesses that are non life threatening and are clear to see, I think this service is perfect and cost effective for people such as myself who want help but can’t afford high priced centers. And the process is easy and smooth. Thank you MED STAR!
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  • Unreliable

    The application crashes constantly. I was starting an appointment and it crashed while I was just waiting. No place for feedback in the app that I can see. I use iPhone 8 256 Gb of memory. Latest os and updates. Disappointing as I had to figure out if I was going to charged for the crashed visit. There is also no way to renter an appointment that the app crashed on.
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  • Time & Money Saver

    I don’t have health insurance because as a single mom, I can’t afford it. Every time I would get sick with a sinus infection, ear infection, streptococcus (strep throat) or pink eye, I’d have to run to the emergency and pay a payment plan to pay off the $300+ bill for the one visit. Now, i can spend $50 and do this while I’m at work on my lunch break, saving me time and money! This is the best thing ever!
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  • Can’t reach physician

    This is sincerely a great idea, but the app is flawed. I saw a doctor and they stated they were going to call in two prescriptions for me; however I only received one. Because the doctor never completed and sent me a visit summary I can’t send her a message to ask about it. There is also no link for customer support even though the bottom of the FAQs state to contact customer support for other issues. Now I don’t have medicine, I can’t reach the provider, and I haven’t been able to contact customer support. It’s an excellent idea as I am way to sick to get to a doctors office, but there isn’t a way to correct errors.
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