I absolutely LOVE Digit!
I discovered Digit back in March 2018 & I’d be lying if I said I wasn’t skeptical at first. A lot of the negative reviews made me very nervous to try it out when I first started out, but I’m a customer for life, now! Digit helps me make sure that I’m saving money, & I really don’t even notice the money that’s being taken out to be saved. I love how quickly I’ve managed to save money towards individual goals, as well as in general. It’s amazing how much you can save when your funds are being put somewhere that you won’t have immediate access to it. & if you’re concerned about withdrawing funds at any point in time, it’s an absolute breeze. The withdrawal minimum is really helps as well. I have mine set to $50, & they’ve never withdrawn money from my account when my balance is at $50 or below. They also won’t withdraw on weekends, which is always helpful because I can never get an accurate balance on my bank account until Mondays or Tuesdays.
Also I could rave & rave for days about the customer service. They’re absolute sweethearts & they’re more than happy to answer any questions you have for them. They don’t make you feel stupid or under appreciated. I would & DO recommend this app to anyone who has trouble saving or anyone who just wants a little help putting some spare money to the side for a rainy day. I promise you that downloading this app will be something you won’t regret!
Also I could rave & rave for days about the customer service. They’re absolute sweethearts & they’re more than happy to answer any questions you have for them. They don’t make you feel stupid or under appreciated. I would & DO recommend this app to anyone who has trouble saving or anyone who just wants a little help putting some spare money to the side for a rainy day. I promise you that downloading this app will be something you won’t regret!
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Response from developer
Thanks so much for taking the time to share this feedback, we sincerely appreciate it! We're so glad to have won you over and that Digit has been able to help out with so much :) We'll definitely pass the recognition along to our support team as well. Thanks for being a part of the Digit family, save on!
Not perfect but works for me
I have used Digit for one year now and have saved over $1200. This is huge for me. I’m a spender not a saver. I like how it takes out a “random” amount of money because I don’t have to figure out a set amount to take out which may or may not work for me depending on the week. One problem I have had is it has gotten a little over excited a few times and saved a big chunk, over $50, which is usually when I’m stockpiling money to pay a big bill coming up. After contacting customer service (which has been great) I was told I can pause savings when something like that is coming up until after the bill is paid then I can unpause to resume saving. I haven’t used this feature yet as I decided to stockpile in an account not accessible to Digit instead, that’s been working fine and I haven’t had any scary surprises since then. They do take out money more than once a week which can be unnerving. Overall though I’ve been very pleased with this app and it has worked wonders for me. I will continue using it.
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Liars
I used to love this app and was even fine paying the monthly fee but they took money out of my account 3 different times earlier this year and made my bank account go negative. I contacted them and they refunded those fees and gave me the recommendation of setting a limit. So that is what I did. If my Bank account had $100 or less Digit would not take any money out. I also put a pause on my account in September and they still took money out in September and made me get 2 different bank fees and then again this month as well and I ended up with 2 different bank fees. So I contacted customer service and explain that I set the withdrawal from my bank account limit of $100 but they still took money and gave me 4 fees since September. I asked for these to be refunded and they refused to cover these fees which stated they always would. The advice I was given was set my withdrawal limit at 300. So I canceled my account. And the money they withdrew has still not be refunded. I feel this is false advertising and I did all the recommendations I was told to do and they still refused to over the bank fees stated in the agreement that they would and still not received the money they took the last time that caused 2 bank fees. I have contact customer service and nothing. I will no longer speak highly of digit.
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