taking $300-$600 out a month
now im much older and i make more money. ive always had a savings through my bank and used digit for small random goals (christmas presents, tattoos) the past 2 months oportun has taken up to $600!!!!! a month out. we’re talking $20 DAILY. this is insanity. yes, i’ve had to set daily max goals. but i have about 6 goals. so now they take $6 a day out. that’s still almost $200 a month. i DONT need that much taken out. before the buy out, it would take the amount out every few days, maybe once a week. now it’s DAILY??? every single day i wake up to a charge. there’s no way to set an overall daily/weekly/monthly. you can’t see what u previously have set as ur daily goal, u have to reset it every time. this is such an incredibly huge over sight i can’t help to think that it’s intentional.
digit has helped me save for so much stuff. i’ve reached so many goals with it. i love that it’s out of sight out of mine. ive been using it since i was 19. im going to have to learn how to budget without it at this point. id be fine putting only $100-$150 a month in but im unable to actually set it correctly. i’m disappointed. anytime an app you love is bought out, just start looking for a replacement. i’m switching to rocket money soon. rip :(
Response from developer
Hi there, I do apologize for any issues here! Please email us at help@digit.co and we can take a closer look for you. Thank you and talk to you soon!
Update: Good Bye! Had to Leave!
I wrote the review over a month ago. Tried working with Oportun staff to fix the issue, but they continued to give me the same instructions on how to connect. I’d remove the account, then reconnect. It didn’t work. Staff was responsive, but the connectivity issue continued. I just don’t have time everyday to go through the process. Sad to go, Oportun was a good app, but it’s just not working with my BMO bank. Hopefully the issue will be resolved someday and I’ll give it another try. Until then, so long!
Been using Oportun (formerly Digit, formerly Hello Digit) for over eight years. The feature of the app to auto save from my own has been my preferred service, even after it started charging me $5 per month for the service. It has helped me save for vacations, Christmas, and other surprise expenses. My bank switched from Bank of the West to BMO. Since the switch, Oportun continuously loses the connection with my BMO and I’m having to reestablish the connection EVERYDAY. I love the app, but I can’t keep this up much longer having to log in to my bank account through the Oportun app. I even created a daily reminder on my phone to go through this tedious process. I don’t mind paying the $5 monthly fee, but it doesn’t seem fair for me to work this hard to use your app and still have to pay. Please fix the connection instability between Oportun and BMO! I don’t want to delete it.
Response from developer
We are sorry to hear that you are experiencing this type of inconvenience, this is not the service we want to provide. Please contact us at help@oportun.com and we will gladly follow up on your case.
Not saving enough
Response from developer
Hi there, I am so sorry if Oportun has not been able to help you save enough recently. I totally understand how concerning this could be. Please send over an email to help@oportun.com and we can take a more closer look at your account for you. Thank you and talk to you soon!