Rubbish avoid
Utter garbage, doesn’t work, Bridge broken for weeks on end, support none existent. Avoid
Not Google Home compatible
You can no longer seem to use these with Google Home. It asks you now to authenticate via Google Home, not Google Assistant. And that’s not option with MySmartBlinds
A Great App Restored
Thank you for updating the app to make it compatible with iOS 16.2. I’ve been using the MySmartBlinds app for years without issue until last week. When my wife’s app was working on iOS 16.1 I knew it was a compatibility issue. I’m so happy to be able to again control my 8 blinds. Sometimes you need to open/close your blinds ahead of the scheduled times, and it’s great to be able to do that again.
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App keeps crashing.
I keep getting this message “There was an error logging in” this needs to be fixed.
The errors had been fixed and my rating has been updated
The errors had been fixed and my rating has been updated
Smart blinds app just stopped account access
This app just stopped working after many years of working well.
I can no longer sign into the app even after upgrading the app.
Now I cannot control blinds and without access to app cannot troubleshoot either.
One star rating is very generous because a good product has become inoperable because of changes being made by developers.
I recommend avoiding this product if you plan on using it for more than a few years!!
I can no longer sign into the app even after upgrading the app.
Now I cannot control blinds and without access to app cannot troubleshoot either.
One star rating is very generous because a good product has become inoperable because of changes being made by developers.
I recommend avoiding this product if you plan on using it for more than a few years!!
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Working again
Back to working with the latest app update… but a very absurd design that requires internet login to control devices in my own home.
Useless
This app is junk. It crashes almost 100% of the time. If you can manage to get to the hub menu, it’s impossible to add a hub. So it basically makes the tilt product useless - with no hub you can’t connect to smart home and with the app crashing you can’t even use the Bluetooth controls to work the blinds.
EDIT: app is update and works now but the hub is bricked. Stay away.
EDIT: app is update and works now but the hub is bricked. Stay away.
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App is down
The app began behaving strange a few weeks ago when it began prompting me to login every time it was opened. A few days later the login process would fail frequently, before successfully allowing me to login. Then the app began crashing as soon as it would open, even before I could attempt to login. Now, I’m left with 20+ windows with these blinds that can no longer be controlled by this app.
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Support slow to respond to updates
I can no longer log into my app, so I can’t control my blinds beyond what they’re said to do already. I was told that the app was going to be updated but it has not been. The outage should not have occurred, ideally, but accidents do happen. However, when they do occur, downtime needs to be minimized. I feel that the company place is these at a lower priority than other products they have.
I would not recommend the app or the blinds given the trouble I’ve had with them for the past four years.
I would not recommend the app or the blinds given the trouble I’ve had with them for the past four years.
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Work great until you try add blinds to compatible to smart home devices
We have had a great experience with the blinds so far. However, we have a fridge that has the option to add the smart blinds app to it and we checked compatibility with smart blinds. They are compatible with additional piece of equipment - which we bought. We attempted to set it up and it is not working. However, now we can’t log into the app on our phones anymore either. We tried resetting our password and that doesn’t work either. We tried deleting the app and re-installing it and that is t working either. We looked up the number for support and called that but got a voice recording during business hours that said there are no customer service agents available to assist us so leave a message with your name and number and we will get back to you. Really??? This is frustrating. You measure your own blinds and order them. You install them and then you trouble shoot the issues and you can’t even reach anyone when you need some support. So, where is all the staff?
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