Leave a Review Go Mobile PGH
Love pgh Parking app
No more struggling to get money or credit cards into meter! App shows time lapse and time left on meter and able to renew time. Shows history of parking and fav. Spots. Cant live without it!downloadGod
New version of app is terrible!
I loved the old version because it was so easy! This version makes me pick a payment method every time, and only allows me to use one of the three choices, despite having entered info for all of them when I set it up. It only allows me to use Masterpass, which makes me set up a new password every time, which is beyond frustrating. Nothing about this update makes this app better.Show lessMs. Sage
These people won’t upgrade the app!
This app has needed some work but they don’t seem to want to make this work well. In my case, I am always in Pittsburgh, but rather than have my city come up as a default, each time I have to select the city, and the list of cities is getting longer. Simple programming but they are too lazy to make this easier to use!!!Show lessbbwex
What a pain to use
Simply a pain to use. My stored credit cards no longer work, so I tried to add a new one, it wouldn’t let me. It doesn’t even allow me to enter a credit card directly. I was forced to open a paypal account and enter my credit card into that just to pay a meter. Took me 15 minutes just to plug a meter.Show lessgg5557890
Pittsburgh Parking Mobile App
Outstanding. Safer than getting out of your vehicle and using your credit card in open public. This was convenient snd simple to use. Great stuff Pittsburgh! Well done.MichaelC2
Broken app
This was great while it worked but it stopped working and now demands input of payment method each time I try to park. I’ve written the company and had no response. I’ve deleted and redown-loaded the app and come to the same dead end. I’ve delete and re-input my credit cards. Still the demand to add payment method each time I park. Wish they would fix the app and respond to requests.
What a shame!Show lessKen_Doyno
No Pre payment
Basically app works good, but if you use it over night? Like I do when I pay for permit parking in south side and still cannot park anywhere in my zone but the paid parts? Then I’ll use this but the timer will start as soon as you pay not at 8 am when paid parking starts. So I end up over paying. PLEASE FIX THISShow lessKaim86
Overcharged. Customer Service Is Horrible
Twice I have been overcharged due to bugs in the app. The first time, every payment method I had on the app was charged for the same parking session. The second time, I went to extend my session and was charged for the full length of the session instead of just the extension. I had to extend again and the same thing happened.
Both times, I submitted a ticket on their website. For the first incident, they closed the ticket without contacting me. I reopened the ticket and continued to wait. I filed disputes with my bank and credit card to get refunds after about a week without a response. Finally, SIX WEEKS after I submitted the ticket, they replied and thought that I wanted to cancel my entire parking account. Ridiculous. I’m in the middle of the second instance and they already closed my ticket with no refund and no response.Show lessklk112
Predatory App
While this app is convenient, there are several flaws. Here are a few:
1) There is no stop button in case of errors. If you hit the park button and immediately realize you hit the button too soon, you are screwed and your money is gone. No refunds.
2) There is no way to switch cars if you have multiple cars listed and forget to change the car. This is doubly bad because the app automatically makes any new car added the default car. So if you forget to change the car, now you have to pay again for the correct vehicle.
3) You cannot make any changes while a parking session in open. This is a problem because when you park under the wrong vehicle, that the app made the default vehicle on its own, you should be able to go in immediately and change the default vehicle to avoid the same problem again later... but you can’t. You are stuck until the parking session is over. Even then, sometimes it doesn’t let you make corrections because it still has your car in an open session, despite the session being over.
Be very careful with this app... it’s all about taking your money.Show lessLLMJ1214
Was great, now horrible
The updated app doesn’t work. Extremely slow, doesn’t recognize numbers, requests new payment information each time- after fighting with this app for 15 minutes on several occasions I have resorted to using my credit card in the parking kiosks. Shame- before it was perfect.Cbg2323
