Leave a Review zTrip
Never picked up
I have used ZTrip exclusively in Albuquerque for the last three years. I have always had high praise for the service and the drivers until my last requested pick up.
On June 11 I ordered a pick up for 5:15 am at my home for a 7:00 flight. At 5:30 am when my driver hadn’t shown up, I rechecked the app and received a message that they were still looking for a driver. I waited for 15 more minutes for my status to change. At that point I had to drive myself cutting it close for my flight. This was not the biggest disappointment but rather the $300 parking charge I had to pay because I didn’t have time to catch a shuttle from a remote lot at a lower price.
Will be thinking hard before I use the service again.Show lessDisappointed fare
This app gets the job done but it isn’t pretty
ZTrip is a very reasonably priced service, many times half what you would pay for an Uber. The review should be about the app, not the service. Let’s put it this way, don’t complain about a Walmart priced experience and expect Nordstrom. This app is not pretty or intuitive but you can make reservations and track your driver details. That is it. It works.Show lessMQCarpenter
Crashing
The app is very much like other ride apps however this one crashes a lot. I just moved back to the states and had to use this app to get a ride to work, I opened the notification telling me what ride number I had and when I clicked the notification open it constantly crashed. I have no idea when the ride will be here nor the ride number to look for. This is fabulous…Show lessBrandyLovesRunning