Leave a Review VIA goMobile+
Absolutely less than worthless.
You can find better, simpler, faster routes with the Apple Maps app or simply by clicking on the “printable system map” link on the via website, without letting two data miners (this and the Transit app it will make you load) steal and sale every piece of personal info on your iPhone.STManion
Developer Response
Thank you for your feedback. We'll share it with our team.It does its job!
I’ve been using the app for almost a year now and it’s good. The few things I am not a fan of are the following: no native wallet pass support, device switch limits (which is odd since the tickets are tied to an account), and the design is not particularly modern. But these are not deal breakers, just little quality of life things.Show lessMainConstant
Developer Response
We appreciate your feedback. These are good notes to share with our team. Thanks!Unable reset password
When attempting to reset a password, the email with the link displays a consistent “Link is no longer valid. Check your email for a newer one.” It happened to me and a coworker probably 20 times today. Suppose to hear back from Via but am not hopeful. Also frustrating was a
customer rep telling me they are not “Seeing my error on their end.” Why reps say this is beyond me and is perhaps the most unhelpful comment. If you cannot get into the app because you need a password reset, you can’t use the app at all.Show lessBoston in SA
Developer Response
We are sorry to hear about your experience. A system-wide issue with JustRide (app owner) affected our app. The problem was resolved on May 11 - everything should be good now. Thank you for your feedback.