Leave a Review Go Mobile PGH
App was great for a year but now it’s unusable for me
2 stars because even a broken app is a better interface than the parking machines around PGH.
Locked out of my account, can’t reset password, nonsensical loops of screens and prompts when trying to get out of account lockout jail... Makes me think their backend databases and systems were never so sturdy to begin with if others are having these problems too. Unfortunate because it was my go-to process for paying the meter all around PGH.
Update: This is by far the buggiest and worst app on my phone. Well, until now when I delete it.Show lessglide.slowly
Developer Response
Oh no! We definitely want to assist with getting you logged back into your account. Please send an email to feedback@parkmobileglobal.com and we'll follow up with you shortly. We apologize for the inconvenience.Better error handling needed
When services are down, I should NOT have "wrong password" responses, as the issue is never my password. Give me an error that says services are not available rather than me going on a wild goose chase trying to reset a password only to be thrown win32 exceptions and then having to make the 15 minute walk back to my car to pay the meter manually.
When the service comes back, my password was just fine all along. Better programming, people.Show lessDespair.com
