Neo Smart Blinds User Reviews

Neo Smart Blinds
Neo Smart Blinds
Consultation et Materiaux Neo Inc

Top reviews

Leave a Review Neo Smart Blinds
  • Amazing

    This is the most amazing system for blind automation, easy to use and reliable.

    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Excellent Customer Support

    I needed help with my installation of a home automation hub and the response I got when I contacted customer support was beyond excellent!. Shawn spent a lot of time with me and made sure that everything worked and that I understood everything that I needed to know. Everything worked out great and I am a really satisfied customer!
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    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Excellent customer support

    App works well and the tech support team is responsive, friendly, and knowledgeable.

    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Brilliant App

    Life can be so random and chaotic — but at least you can take full command and control of your window blinds with the Neo Smart Blind App! Works great. Very reliable.

    Developer Response

    hank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Neo app feedback

    Super easy to use app. I have other vendor apps and by far this is the best one. The help desk is exceptional. Not only did Shawn answer my question, he gave me suggestions to improve the way we use the product. Very consultative approach vs treating me like a transaction. passionate about what he does and he makes a difference!!!
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    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Great App service and help are outstanding

    I have had this app for 3 years and it is simple and great .
    You can schedule multiple settings for your blind throughout the day.
    I have incorporated the app with my Mira max motorized blinds and I am quite happy.
    When I had them installed and I was setting up the app. The staff at Neo Smart blinds were extremely patient and helpful and it was an easy set up to do.
    Shawn recently helped me with a small problem and within minutes my issue was resolved.
    Great app great customer support I am extremely pleased with this company and their customer service.
    Ronald McEwan
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    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Widget and more features

    Would be great if you could add widget feature to this app that can reduce a step for controlling blinds.

    Login to the app takes too long even though I have a good internet connction.

    After adding rooms, it would be good if I can edit the rooms so I can put my whole home controlling to the top and bedrooms to bottom and living room in the middle section.
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  • Best customer service

    Shawn was a great agent he was able to solve my issues quickly

    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Best device for Motorized window treatments

    I run a window treatment company and have tried so many different hubs. I am confident to say Neo smart blinds has the best features and the easiest hub to set up in the market. And it supports the majority of motor brand. The best part is their technical support is fantastic.

    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.
  • Works as intended

    Easy setup and have been using the app and hub for 3 months. Zero issues. I reached out to the Neo Sales team before buying. Quick and very helpful responses; compatibility, setup etc. App is simple to use.

    Developer Response

    Thank you very much for your 5-star review!!! We always appreciate the feedback. We are happy to see that you are enjoying our app and your motorized blinds. It is delightful to see such a positive response and it’s always a pleasure to serve our users.

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