Prezzee eGift cards User Reviews

PREZZEE PTY LIMITED

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The Best idea for any family that don’t have the $$ on hand. This helped me get holiday gifts. Thank

I would recommend to anyone o. A budget that don’t want all those high cost credit cards. I will let my family & friends know about this.

Kat Burgos

6 days ago

Response from developer

Hi, Kat! Thank you very much for your recommendation! We're delighted to hear that you find our service valuable, especially for those on a budget seeking a cost-effective alternative to high-cost credit cards. Word-of-mouth referrals from satisfied customers like you mean the world to us. We truly appreciate your willingness to share your positive experience with your family and friends. If you or anyone you know needs further assistance, please don't hesitate to reach out. We're always here to help!

Frustrating UX

Dr Mick

a month ago

Response from developer

We apologise for any inconvenience and would like to make it right. If there is anything else we can assist you with, please contact us directly at help@prezzee.com.

Handy

The Preezzee app, the unsung hero for last-minute gifters and secret spenders alike! Whether you're dodging the birthday bullet you almost forgot, or covertly converting cash into coveted Minecraft coins, Preezzee's got your back. It's the digital magician that turns your 'oops' into 'woohoo' and your sneaky spends into guilt-free pleasures. So go ahead, treat yourself to those Fortnite dollars, and remember, what happens in Preezzee, stays in Preezzee. If you don't use your joint card to purchase said gift card however 😅

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peskey@ngrywithkeys

a month ago

Response from developer

Thank you for your feedback! We're delighted to hear that Prezzee has been super handy for those last-minute forgotten gifts. If you ever need assistance or have further comments, feel free to reach out. We appreciate your support!

Store Details

Could you please put a list of store prior to purchasing a Prezzee gift card…. My daughter has brought me 2 cards, one had about 30+ stores to chose from and the second only had about 10 stores. But it does not show you that before you purchase.

Herm4n69

2 months ago

Confused

This app is confusing to use

BiddleBuht

4 months ago

Response from developer

Hi there, We’re very sorry to hear about your experience and regret that we didn’t meet your expectations. We want to make things right. Please contact us directly at help@prezzee.com so we can discuss this matter further and find a positive resolution that addresses your concerns. Thank you for your understanding and we look forward to hearing from you.

Gift card

I’ve given this app no stars at all because only just discovering the existed via purchasing a gift card for food shopping on my Clearpay app buying two previous gift cards and everything being quite straightforward once I’ve got the hang of it my third gift card was built when I used it for the simple reason when I was going to use it would be a time I’d have no money so I previously bought it so when I went and done my shopping being a disabled person I only go shopping once a fortnight with my carer I will round the shops with them queued up for ages to pay for my items only to discover the embarrassment and the shame that I was pulled to one side because my purchase didn’t go through and although they were very nice staff in Sainsburys because they know me being in my local Sainsburys, I was really embarrassed because there was a big queue behind me and I felt really really embarrassed and ashamedI had £30 on the gift card but it was saying there was zero balance and I’ve tried to contact the app and basically heard nothing since so I’ll give this until I get a reply and get my £30 back

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SueBoo52

4 months ago

Response from developer

Hi, Thank you for bringing this to our attention. We do apologize if you've had issues in redeeming your card. We take your feedback seriously and are actively working to resolve these issues promptly. Our team is currently investigating the matter to prevent similar occurrences in the future. We would like to make it right. If there is anything else we can assist you with, please contact us directly at help@prezzee.com.

Not very intuitive set up a lot of box and nothing works properly

Not really happy how the app works too. Many obstacles seems to be way more complicated than it should be. Update : Subject: Feedback on Activation Process for Prezzee Cards Hi, Thank you for your response. I appreciate your efforts to improve the user experience, but I must express my frustration with the current process. I spent a significant portion of my Sunday morning trying to activate $400 worth of Prezzee cards for someone aged between 40 and 50, who isn't familiar with using various apps. Unfortunately, I found the process to be quite cumbersome and not intuitive, especially since there was no customer support available on a Sunday morning. It seems that the system is more focused on purchasing cards rather than managing them efficiently. I attempted to activate multiple cards, but I couldn't manage them all within the same app session. This lack of intuitiveness is particularly challenging when using either the online or app login. Developers often complicate processes that should be straightforward for the average user. The basic functions—buying, activating, and using the cards—should be simple and user-friendly. For someone unfamiliar with Prezzee cards, the current setup is unnecessarily complex. I hope this feedback helps in simplifying the process for future users. Best regards

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Not happy me because bad

4 months ago

Response from developer

Hi, there. Thank you for sharing your feedback with us. We're sorry to hear that you're experiencing difficulties with our app. Our team would like to discuss this with you further. Could you please send us an email via help@prezzee.com? Our customer care service support line is open 24/7. Looking forward to hearing from you.

I’m having issues with this application right now I can’t get access to my account

Werey$

5 months ago

Response from developer

Hi Werey, thank you for reaching out and sharing your experience. I'm sorry to hear that you're having trouble accessing your account. We understand how frustrating this can be and are here to help. Please try resetting your password, and if that doesn't work, feel free to contact our support team @help@prezzee.com for further assistance. We're committed to resolving this issue for you as quickly as possible!

This is a good app if you use a lot of different e-gift card

I love how you get the option tk either keep your gift card or give it as a present. Plz don't let me forget how you can even swap ur gift card out for another one if you like to as well

Brittnae08

6 months ago

Response from developer

Hi there, Thank you for your review! Please know that you only have the option to keep the card or swap it to another brand if you purchase a specific brand in Prezzee platform, this can only be swapped once. However, if you purchase a Prezzee Smart eGift card, you can swap it up to 5 times in different brands available on that specific gift card. Please feel free to reach out to us anytime via help@prezzee.com if you have questions or concerns. Cheers, Team Prezzee

Love it

Been using this app for over 6 months and it keep tracks of all my gift card and organized them nicely. I wish they would also show the balance left on each card.

Khaled344

7 months ago

Response from developer

Hi there, Thank you for choosing Prezzee! We truly love hearing your feedback. I can certainly agree with you and I truly understand the struggles sometimes when we wanted to know the balance of our gift card. Though there are some brands that will allow us in viewing the card balance in Prezzee, there are just some brands that has more restrictions when it comes to this. We still appreciate your feedback and hopefully there will be more brands in the future that will allow their gift card balances to be checked in Prezzee platform. If you happen to need assistance in the near future, please feel free to reach out to us anytime via help@prezzee.com. Cheers, Team Prezzee