HidrateSpark Water Tracker User Reviews

Reviews Summary

Top reviews

Hidrate Steel

I have bought the 2.0 loved it and then broke it after dropping it several times and by several probably 10 or more before it just finally cracked completely user error. Then bought 3.0. Absolutely loved it. Only complaint was water never stayed cold. But battery was good. Bottle and app worked great. Dropped that too but it is still in tact and working great. Then saw hidrate steel was out. Ordered it immediately. I was so happy when it shipped out first day available. Even more excited that I was getting it in two days. Then got disappointed because there was a delay and was told I needed to wait another day but shocked that when I came home there it was. Half day into it and I absolutely love it. Reached my goal. Water stays cold. Battery charged in 2 hours and I am set. Easy set up and sync. 3.0 for back up but steel is awesome.
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Really buggy app I wouldn’t buy the bottle until this is fixed

Every couple of days the app just won’t show anything of your progress for about half the day, then randomly it will start working again, if you’re lucky all the data from before will be there, if your unlucky your data will be corrupted and it will sometimes record 1 sip as 2 and you have to go back and manually delete it all. The worst part is there is absolutely no communication from The company about service outages or plans on fixing this issue. Extremely frustrating experience. If things get better I’ll update my review.
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Awesome concept - app could be made even more awesome!

I tried the app without the bottle for a few days and then immediately ordered the bottle. It’s fantastic. I was expecting the bottle to freak out when I had it in the car door pocket sloshing around but it didn’t! The app is great, I’d encourage anyone to give the app a try for a few days and see the difference, but just a few suggestions:

1) I’d love Apple Watch compatibility with a compilation on my watch face to keep an eye on my intake there too.
2) The app doesn’t seem to adjust the goal up frequently enough. For example I’ll be on goal, take a walk at 18:00 but the app won’t recognise I need to drink more due to activity till about 21:00. This has happened a couple of times.
3) I have a set few cups and glasses I use and I know the capacity of. I’d love it if I could add custom containers on the manually add page to be able to quickly add what I’ve consumed outside the bottle.

Great app!!
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Combines hardware and software

A rare treat to use and meticulously designed for the hardware (water bottle) and software to work together. Often the case when buying hardware the app falls short but this is a delight to use and drinking enough water reaps many benefits.

I treated myself to the water bottle after reading the book Atomic Habits. I wanted to cultivate a new habit to drink more water. The visual cues of the bottle with the automatic tracking make it easy and effortless which is the hallmarks of implementing new habits if you want to be successful.

I also love the personalisation of how much water I should be drinking. I realise being 6ft6 I am a lot taller than the average which of course means I should be drinking more than the average. With this personalised daily hydration figure I am able to finally know how much I should be drinking.

Thank you, thank you, thank you. 💦
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Love! But maybe some updates?

I’ve always been forgetful when it came to drinking water on a daily basis. My boyfriend bought me this bottle a couple of years ago for my birthday and I’ve been using it ever since! I love the loop that’s attached to the lid so you can carry the bottle with your finger if you need to.

I will say, I wish the batteries lasted longer. I know that can vary on brand and batteries and what not as well.. but a bottle design that somehow incorporates a charging design of some sort. Instead of replaceable batteries.

As far as the app goes, I’d love the option to “nudge” a friend if they’re falling behind on their goal mark. Kind of as a little motivation here and there. I love the competition aspect for fun reasons, but I also love how it can be used as a tool for providing support to friends and family ❤️ My boyfriend now has one as well and we help push each other towards our goals 👩‍❤️‍👨
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Love my Hidrate Spark!

I’ve NEVER been good at drinking my water, to the point where I’ve been hospitalised for it at one point in my life. After hearing about this water bottle, I took a gamble on it and I’m in love. It makes it so easy to hit my water goal every day, it’s such a brilliant idea and very well executed. I’ve had a couple minor issues (and I mean like maybe 3) with the bottle recording water I didn’t drink, or not recording water I did drink. Thankfully you’re able to add and delete entries, so it’s not a big deal. Bottle is a great and attractive design, easy to clean, easy to recalibrate, durable, everything I could ever want. It’s been thrown clear across the back of a moving ambulance multiple times and has stood up amazingly. With the recent app update, though, I’m with a couple people in that I don’t care for the lighter color scheme. It would be great if you all could incorporate a section in the app where we could maybe personalize our backgrounds or choose from a number of pre-made ones. We get a bit of choice with our bottle colors, why not with the app itself? Thanks again for creating such a great product, I hope to never have to drink from another water bottle again!
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Response from developer

We value and appreciate your feedback! We're constantly working to improve our app so please stay tuned! :) If you need any assistance with the app or the bottle you can also contact our support team directly from within the app in Settings > Help > Contact Us (Upper right), and send us a message. We'll get back to you quickly. - Hidrate Team

Service

Awesome customer during recent 2019 server outage

Needs more improvements

I’m a huge fan of this as it came recommended from a close friend. I already recommended it to my girlfriend. However, I’m noticing a few issues with the app. First, it does NOT connect to Apple’s Health app even though this is advertised on their site and in this app description. Second, I can’t add any friends. The app says I must enable contacts, which has a button that redirects me to my phones setting app, but there’s no enable/disable contacts toggle. This is very frustrating as I want to remain motivated in the first few days of using this.

UPDATE: After playing around and tapping every possible button, I found the workaround for syncing my contacts without Facebook, which is aligned with what the developers said. I also had to mess around to find a way to connect the Apple Health app. Once these UI issues are fixed, it’ll be a much better app. With that said, I really enjoy this app and service.
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Huge Bug and ideas for improvement!

First of all - I love my bottle! I bring it everywhere.
But as for the app - there are some issues. A huge bug I noticed is when I clicked “more” in the bottles tab, it gave me a long list with options I don’t think I’m supposed to have - for example: It gave me an option to downgrade the bottles firmware, gave me the option to look at a list of “debug” info, it also gave several other options that any regular user shouldn’t have. Another thing that happened is when that menu was up it showed my exact battery percentage (59%) of my bottle (note that this only happened once and it hasn’t happened since, but this was only a few hours ago). This brings me to my next section - ideas for improvement. It would be way better in my opinion to have the exact percentage of battery available. Another idea I had is for the user to be able to set exact times in the day for the bottle to notify you to drink.
All in all, this is a great bottle and app and thanks for taking the time to read this!
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Response from developer

We appreciate the feedback and suggestions! We're always working to improve, and your feedback helps us a lot! You can submit feedback directly within the app as well. Just touch Settings (Gear icon on lower right) - touch More - Give Feedback, and shoot us a message. The menu with options to see the debug info, downgrade/upgrade firmware isn't a bug and will help troubleshoot, should you have any issues with the bottle. :) Thank you again! - Hidrate Team

App is great! Only one complaint

I like the app. There are some improvements that could be made. For one, it would be great if the app could send you a notification when your sensor battery is low so that you’d know it’s almost time to replace it. It’s frustrating because one day you’ll try to connect it and it doesn’t connect and won’t glow, and then you realize that it’s been dead for 2 days and hasn’t been tracking your water. If it couldn’t let you know when the battery was low, it’d be nice if you could choose to have it notify you after a selectable number of hours of your bottle not being connected (24, 36, 48, etc.).

On a completely different note, it will occasionally have issues connecting with my bottle. Usually after I exit the app, turn off and back on my Bluetooth, and reopen the app, it will work. That’s a little frustrating though.
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