HidrateSpark Water Tracker User Reviews

Reviews Summary

Top reviews

Works great alone but with their bottle it’s even greater!

I’m terrible at hydrating so like any 21st century male I turned to tech to help me solve the problem. I started with the app only and whilst I had to manually add the times I drank, simply doing that was enough to make me do it even though I had to take time out to do it.
Then I bought the bottle and everything now is very straight forward and less cumbersome and the amount I am drinking is super accurate. I get flies on the bottle to remind me and I get notifications through the app too. I cannot fail to hydrate! I’m very happy with the app and bottle combo and I am fully hydrated every day!
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Makes you drink!

This bottle paired with the app and an Apple Watch really makes you drink more water. I used to drink way too little compared to what I should be drinking. The notifications on the watch could not be any better, the watch face which now supports the series 4 watch is perfect. I keep a percentage of my intake on my face and now have a constant reminder of how much I have as the day progresses. The blinking is nice but not needed, wish I could take it off since I use the reminders from the watch itself but nice for those that don’t have or use the watch/app to monitor their intake. Customer service is amazingly fast and very helpful, they literally reply to you within a few hrs of your request being sent it. The battery still going strong for my bottle and I have 2, one for my wife and one for me. I do go to the restroom more often but that’s just how it’s got to be, I do feel better drinking more water. Keep up the good work!
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Love the concept not the actual product

When my bottle arrived came with two sets of batteries. The first so it was dead before I ever used it and the second only lasted for a month. The month that I got to use my bottle it was great! Drinking the right amount of water each day was really life-changing for me. I genuinely felt better after just seven days. Unfortunately when I sent in an email explaining that both sets of batteries were dead (they should apparently last for a year) customer service was a real pain to work with. After a lot of back-and-forth they sent me another battery holder and batteries without any instructions. It was easy enough to figure out how to put it all together but a little crazy that it didn’t come already put together and without any instructions. Why make it harder for your customer? Unfortunately that set only lasted two months. The outside of the bottle also has this frosted coating on it which is now rubbed off in patches making the bottle look terrible. At the end of the day when the product worked it was great but it’s a terribly made product that doesn’t last and they have terrible customer service (very condescending).
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Response from developer

We value and appreciate your feedback. We're committed to providing our customers with a top notch customer service experience, so we're really sorry to hear this wasn't your experience. Please make sure your app is up to date, as we've released a sensor firmware update to address battery performance issues. Regarding the coating coming off, this definitely shouldn't happen. If you haven't already, please reach out to us again. We'd love to help make this right. - Hidrate Team

Great conversation piece

I bought the black bottle at a discount store for $30 and love it honestly. I bring it into work with me and have shown it to everyone with a bit of a laugh because of what it is. They joke with me and ask if I have an app to tell me when to go to the restroom. Anyway I take it and go on with them. Honestly I think it’s the coolest thing. I had an issue with my black bottle and I when I was replacing the batteries, I had lost a little piece of the battery tray somehow. I contacted the company and they gave me 50% off a new battery tray ($4) for my black bottle. I found a white bottle in the meantime at another discount store for $21 and purchased it. I have 2 set up and working now on my one app. It will be interesting to see how both work on the app together to track my water intake. The company seems very responsive to help with the issue I had even though I didn’t purchase it from one of their retail suppliers. I love the finger loop on the bottles also, Great idea. I am a very techie guy if that says anything. I REALLY love the reminders the app sends. VERY AWESOME!
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Response from developer

Thanks for the review! We're happy to hear you're enjoying it. You can definitely add multiple bottles to your profile. Keep in mind, you will only be paired with one bottle at a time (most likely the one that you were last closest to). Just keep an eye on them to ensure you're allowing them both to sync, and you'll be all set! - Hidrate Team

Works great! Customer service is amazing!

The bottle accurately tracks water intake and updates the app quickly. Notifications on iPhone and Apple Watch are great. The flashing bottle seems like a great option for those that might not have (or prefer) a smart watch for alerts. Overall, this thing WILL change your water drinking habits.
One note: the app must be open (even in the background) on iPhone for it to track drinking live (and thus, hand data off to Apple Watch). With the app active in the background, updates are very quick on phone and watch. This is a limitation from Apple, but not a big deal (and anytime you open the app, it updates quick).
I sent a few emails to customer support and got articulate responses back within 10 minutes. Super fast and awesome customer service!
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Not worth the money

I bought my bottle 3 days ago everything seemed fine, I read the reviews and was disappointed in my purchase but I decided to keep it. I followed instructions as it said in the handbook to avoid any personal mistakes which really helped. The app and my bottle were syncing perfectly, reminders conquered with my preferred setting. However, I did notice the light level dimming by day 2 which was a bummer and today I unfortunately dropped my bottle three feet from ground level and everything went downhill from there. The app stopped syncing with the bottle, it stopped flashing, I would get too many reminders. I tried to restart and it began to sync but then go back to not being able to locate the bottle. For the money that I paid for the bottle seems agitating having to logout and log back in every time just to know how much water I’ve drank. I wanted to be optimistic about my purchase but unfortunately that was a mistake. If you plan on purchasing the bottle don’t do it, it’s a waste of money. If you already purchased the bottle and are reading the reviews just now, return it, save your money for something better.
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Needs new options for alerts

I just got this the other day and have improved my drinking of water because of it. I currently use a FitBit, but will be getting an Apple Watch soon. I hope the developers can add something to the software in which notifications can be sent to your FitBit/Apple Watch that lets you know you are behind in drinking water etc. I do not stare at my water bottle waiting for it to light up. It would be nice to have a vibration on the Fitbit like it does when you need to “get moving” when falling behind in your steps etc. That way, I would get the notification vibration on my arm and then go drink more water. The idea of this is cool, but could be so much better utilizing my suggestions. I’m a mom, so I am not in one place at one time carrying around my water bottle. I drink it while in the kitchen from walking back in between laundry loads, bathing kids, homework, dropping off kids, cleaning etc. This would be a home run addition.
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Excellent app

I’m actually using the app as a stand-alone method of tracking my water intake as I need to drink more water.
The app is well written and actually features a watch app that works and is useful (making it much easier to log drinks).
I’m actually interested in trying out the water bottle but can’t find a simple way of getting one here in the UK so meanwhile I am happy using the app standalone.
One change I would make:
Rather than only having 7 day streaks they should be continuous. This gives added motivation to keep long streaks unbroken.
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