App does the job with some frustrations
Naturally parking in the right spot is quite important and Divvy certainly misses no opportunity to tell you that. Then they hide the bay you’re booked in, in a tiny font, only in the apps booking section, in light grey on white.
If they were to just put aside some cash to fix up the half dozen most annoying issues that people complain about, it would be a big win.
Fortunately, each time I’ve needed them, customer service has been fast and excellent.
If they were to just put aside some cash to fix up the half dozen most annoying issues that people complain about, it would be a big win.
Fortunately, each time I’ve needed them, customer service has been fast and excellent.
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Easy to Use
Have recently started using DIVVY since working in the city and must say the app is really user friendly! Will definitely keep using!
Can be very frustrating
I’ve had good and terrible experiences. Recently I booked a car space with the address of 45 Clarence Street, however only by reading the fine detail did it state that the entrance was on a completely different street. After circling for 25 minutes, I managed to find my way. This frustration was further compounded as you can only book on the hour or 30 minutes past so I paid for nearly 30 minutes of parking, yet wasn’t even occupying the space. Additionally when trying to extend the car spot, it extended it in another parking bay, this requiring me to walk back to the car park and move the car by 3 spaces. In the end, I spent more time finding the pathing garage and moving my car then at dinner with my friends. When trying to explain my frustration with Divvy they just ignored it and essentially said I need to read the fine print. Absolutely terrible experience!
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Excellent app for cheap overnight cbd parking
Easy to book and use parking station right next to central station and bus stops if you have accommodation in the cbd or need to attend business Commitments all day this app offers cheap alternative parking to motel onsite parking or cbd parking stations
Hopeless app. Just doesn’t work
Wasted 20 minutes trying to get this to work. Hangs on the welcome screen after login telling me I need never get stressed about parking again. Would be less stressed if i could actually use the app to get parking. The web version is confusing. For example gives contradictory information about open times for the location i was after. None of this exactly fills one with confidence. Even if one could actually get it to work.
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Extremely difficult to find spots
The idea is good but I have never been able to find the entrance to the carparks and they are often not at the address listed (I drove around looking for one I booked once only to find that the actual location of the entrance was on a different street). I have found this app very stressful to use and will not be using it any more
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Can’t access lift building
BAD SERVICE!!! I parked in the designated spot on level two and when I got back to the building, no one was there to allow me back into the building. I had to go through the shutter doors and then it didn’t allow me to catch the lift because it was a secured lift access. I had to walk up the ramp to get to my car??! How would a disable person get to their car?!! I called customer service and they did not refund my money.
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Enter time and date in and out!
If you need more than 24 hours there is no option. Forget by hour and by day. Just enter time and date and and exit time and dates and let the algorithms do the rest for us!
Great service
I recently needed parking spot at work and a colleague suggested Divvy. I downloaded their app and everything was so easy. Great rates and lots of options for parking and period of time eg daily, weekly etc. Very professional and when asking questions they were quick to respond. Would highly recommend and will be back to booking a parking spot soon!! Thanks Divvy!!
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Great app
I find this app easy to use and convenient for when I need to book a park. The prices are reasonable and the customer service team are always quick to help. Thanks!
