Leave a Review LastPass Authenticator
It’s not working on my laptop
I switched to use the app but when I go to log in it asks for my login and password so what’s the point of the authentication process? Same on my phone it defaults to username and password. Be awesome if it goes straight to Authenticator but right now it’s just a pain.MissyPiffy
Works!
LastPass and LP Authenticator simply work. I’ve been using both for years on an IPhones with Firefox and have always found them both to work without fail. Adding accounts to Authenticator could be a little easier, but my difficulties with that are mainly due to infrequent use of that function. Wish more web sites allowed use rather than SMS text codes.Show lessgabbyduffer
Hard to Manage
I recommend that if you are using this for multi-factor authentication to LastPass that you maintain the grid as an alternate. A few years ago this broke on me and I attempted a reinstall. I could not reenable it, and when I went to the online help, it was all geared to company systems. Perhaps I was not using the right search term. In any case I was able to gain access to my account using the grid and enable MS Authenticator for LastPass. Some time later I put in the necessary time and managed to reenable it, though I’m not sure what I did right. I had similar problems reenabling when I upgraded my I-phone. I think there should be a good step by step where I can find it.Show lessFred.8338
Problem with notifications
On previous versions of LastPass Authenticator, it was still functional even when notifications are disabled. However, with this exact release of this app, it stops functioning when notifications are disabled. (When notifications are disabled, the app shows a screen that asks you to enable the notifications. That screen will always be there until you enable the notifications.) Plus, even when notifications are enabled, the app still sometimes acts like notifications are disabled even when that’s not the case. When this happens, you need to close and reopen the app repeatedly until it starts functioning correctly. Is this normal or is this a bug? I personally prefer to use LastPass Authenticator when notifications are disabled. This new version of this app totally ruined that.Show lessSammycat2005
Developer Response
Hello Sammycat2005, thanks for your review! Could you please backup your account, reinstall the app & restore your account again? That should resolve your issue - Let us know at AuthenticatorDevelopers@goto.com! Regards, LastPass.Unreliable and Buggy
I started out using the free version with only a half dozen of my passwords recorded in the app. It seemed to work well during the few months I was testing it so I opted for the Premium paid version. I went full in using the app on my iPhone and the browser extension on my desktop computer. All seemed good for a few months then the browser extension just stopped working? I tried everything and eventually had to uninstall and reinstall the browser extension…but then I had problems with syncing between the iPhone app? So I uninstalled the iPhone app and reinstalled it and all seemed good for a week or so then the same issues started again?? I attempted trying to resolve the issues with customer service but it was quickly apparent that they would not be able to resolve my issues. So, only 2 months into my Premium subscription I have a “paperweight” password app that I can’t reliably use…and LastPass doesn’t do any refunds!! Oh yea, It was nice when it actually worked as advertised.Show lessJoe Bert Jr
Works fine
Have been using LastPass for several years now and never experienced any issues. Has to be one of the most useful apps I have, no question. I use Authenticator for my password vault - click to authenticate, fires on my Apple Watch, Ok it, job done!Principal Property
Excellent Complementary App to LastPass
I have been using LastPass for almost 10 years and find it brilliant, but there is the nagging worry that you are committing all your key information (and individual website passwords - so many individual passwords!) to one place.
The LastPass Authenticator app gives an extra level of protection and works seamlessly with the main app, as well as with other 2 factor authentication sites.
Very happy with LastPass and the LastPass Authenticator (and the Families option) and have been recommending them to people for years. There is a transition period as you get used to being properly protected (individual site and app passwords, longer and more complex passwords across multiple platforms etc) but once you are over this change process LastPass is great.Show lessUK Kendoka
Wishing for more
There isn’t much to an Authenticator app from a user’s perspective. This one certainly seems to be on a par with the other ones by the big tech companies. If you are a LastPass user, this is the Authenticator for you. It works seamlessly with LastPass. It would be nice if it were integrated with the LastPass app instead of being separate, but that’s probably more complicated with multiple devices and all. Anyway, my biggest beef is with all Authenticator apps, namely that the one click option to accept authentication only seems to work within a given ecosystem. It would be nice if we could get rid of the silly temporary 6 digit codes.Show lessI N G O
LastPass Forever
I’ve been a LastPass user for the past 10 years and love it. The Authenticator needs some additional development to make it worth using, however. The app on the iPhone and AppleWatch needs to be seamlessly integrated into the user experience so providing authorization via FaceID or a tap on my AppleWatch will execute my login. With this improvement my review would increase to to a 4.5 or 5.Show lessJRJohnson12
Works well when it does…
Works for a while after you set it up, but after a while it disconnects from your account, push notification still comes through but approving it does nothing. Have reverted to using Google Authenticator instead.Lastora
