Leave a Review LastPass Authenticator
Likes to randomly delete your data
Honestly this works amazing when it works, but every 3 or 4 months it deletes all my data. I use Authy for most of my 2FA codes so this app is really just to let me log into LastPass with a push notification, so it’s not that big of a deal when it fails as I have backup 2FA methods for LastPass.
It takes me five minutes to fix and saves me a lot of time in my daily life, so I still use this app. That being said, it’s quite ridiculous LastPass can’t get their app to, ya know, not delete your data randomly.Show lessM #1
Should Have Known Better
I should have known this product would eventually fail me horribly. Like all of LogMeIn’s apps, this one also fails from a ridiculously labyrinthine maze of attempted and ultimately failed interconnectivity among LMI’s various apps.
This worked well as a 2FA option for LastPass until I migrated to a new iPhone. Now I am stuck in an endless loop of needing to reconnect LastPass to Authenticator while Authenticator tells me there is no such account to restore, despite logging in and out of LA multiple times. Now I have no access to the financial accounts that require Authenticator for five days while a manual identity verification takes place.
Beware and be wary, and also weary.Show lessArthurChicago
Going around in circles
So unreliable. Authenticator constantly needs to restore backup. This time it said open LastPass and log in to restore Authenticator data. So I clicked the Open LastPass button and although I was already logged into LastPass (including Face ID) it didn’t do anything. So I logged out of the LastPass app in the hopes it would refresh and now can’t log back in because I need the Authenticator app which keeps telling me to log into LastPass.Show lessglenntane
Keeps losing the codes
It keeps losing the codes for my various accounts. Usually a backup restore does the trick, but this last time it would not restore. I had to remove 2FA from my lastpass account, sign out of the lastpass app and try again. I finally managed to recover my codes but can't use the authenticator for lastpass itself as I need to start from a blank canvass to enroll. Needless to say I won't be using this app anymoreShow lesslolouk44
Hoping for better
Honestly, it’s a little poopy, but most authenticators are. I have trouble with my watch and I constantly have to fault back to sms. It should be something worth investing in since they’re charging now to have your account across devices.
Im a long time user, but I’d like to have confidence in their ecosystem as a whole. Most companies have some sort of password management, but I stay with LastPass for reliability since it’s service I depend on so seriously.
Would love to see an overhaul, fingers crossed!Show lessMrIndecisive
Works Well
I have used this Authenticator App for a while now. Haven’t had any issues and adds an extra layer of security.Earl60
Don’t know what is up with all of the low reviews.
Authenticator works just fine on both my iPhone and iPad. Don’t have a smartwatch so I really don’t care about issues with that. Saves my Yubikey from wasting “usages” on accounts I just want an Authenticator on rather than a hardware token.
Thus far I have been more than pleased with LastPass as a service in general. Keep up the good work guys!Show lessAgentPaul
Restore fails!!! Beware!!!
I’ve been depending on LastPass for years. When I had to replace my phone on short notice, I expected to restore the Authenticator app. But currently there is a known issue with “some” accounts and according to their support person who called me, there is no option other than to start over. So now I have 20 accounts I have to figure out how to regain access and restore MFA withOUT my codes. As a premium user this is extremely unnerving that the best answer to a paying user is to just start over, even though there is this known issue. Wish I could get a refund, but will be switching to another solution for sure.Show less_S2H_
Wont transfer 2FA when upgrading phones
Unlike all my other security apps, this one didn't migrate from my old phone to the new one. This means all my 2FA from the last 2 years are gone and Im locked out of some accounts. There is a backup option but this requires linking to your LastPass account. This never worked for me, even when it was a free feature. Beware!Show lessfredwacko
Would be 5 stars but...
The only two issues I have with this app are that 1. there is no functionality to restore from backup without deleting and reinstalling the app and 2. Only the most recently restored backup phone is the one that allows notifications. While I understand only one device can receive notifications, you should be able to at least choose which one receives the notificationsShow lessJ68stingray
