Leave a Review Octopus Energy
App always crashes
The app always says we have logged you out for security reasons each time we try to log in.
We are new customers and need the app to work so that we can get intelligent octopus discount, if not rates will increase, very disappointingsubbuguru24
Developer Response
Hi hopefully you have spoken to a customer representative since your review to resolve your issues. We have since improved our app significantly. However, if you have any further issues or feedback please do reach out at heretohelp@octopusenergy.com. 🐙Won’t let me log in
Everytime I try to log in, it immediately logs me back outkisten kate
Developer Response
Hi apologies to hear you faced these issues. We have since improved our app significantly. However, if you have any further problems or feedback please do reach out at heretohelp@octopusenergy.com. 🐙Crashes on open
Every time, as soon as you log in.Frustrated Dad of Two
Developer Response
Sorry about that, we had an unexpected issue over the weekend which prevented access to the app for some customers. This should be fixed now - if the issue continues to occur, please let us know and we'll look into it for you.Super helpful and easy to use
Easy to use app to manage my account. Cool visuals on usage. Love the logo.supernova blastoff
