Playbook User Reviews

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  • Amazing!!!

    This app is amazing. They have thought of everything. I have a brain injury so I forget quite frequently. I’m still exploring the app so bear with me. This app allows you to make notes, delete or add reps, records days of the week you work out, look back on previous workouts, and it does a lot more you just have to experience it for yourself. Oh and it has tons of information, from meal plans to nutrition. Another thing I like is all the different types of trainers. I can switching up my workouts from Pilates to weightlifting. I have had this app for almost a year and haven’t had any problems with it glitching or the service down. I have recommended this app to tons of people. 🤗 good job!! ❤️
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  • Life changing!

    Juice and Toya are truly passionate about what they do, and it shows. This app has been artfully put together to provide a world of options for working on fitness and strength. I’ve been using the app for 7 weeks now. I started with the 4 week Summer Ready ‘24 challenge and am now doing the 6 week Dumbbell challenge. I was already fairly fit and healthy before, but using J&T’s app has helped me step it up where I have been feeling stronger, leaner, sleeping better, and fitting into my clothes better! I love the impressive menu of different workout options on this app, and the challenges are well thought out programs. I also appreciate how they’ve balanced these with mobility and stretching videos and supportive info regarding diet and motivation etc. The progress tracking and logging features are great to have, though I am personally yet to explore using those. J&T are also great at responding to the messages. I have a feeling I’ll be using their app long term.
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  • Absolutely love the convenience of this app!

    I have been using the app now for almost 5 weeks and I love it! I joined so I could do workouts from Shaina Fata, whom I have followed on Instagram for a few years now. I have also found two of my favorite yogi’s, Kayla Nielsen and Kerri Verna on the app as well! Literally everything I need and enjoy on one app! Shaina’s strength workouts always keep me coming back I am already having great progress! Kayla’s yoga classes are everything I need and more. Her and her practice have inspired me for years. My first fitness love is Pilates and Kerri has me covered there. Plus I can log and track everything right on the app! Seriously the best app out there. Hands down!
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  • Taken Advantage Of

    I thought this was a nice app and decided to invest in myself and start a workout program back in November.
    Then in February I canceled my membership because I wasn’t using the app as much.
    Fast forward to today when I noticed I was still receiving charges. I looked back at my previous bank statements and turns out they had been charging me twice from November to February. And when I asked why they told me I had two accounts for the exact same program. However, the charges were basically on the same day and when I canceled it in February I was no longer able to use the app because I unsubscribed but they were still charging me. I emailed them and the refused to refund me because they insisted that I created this other account. I thought this was a wonderful app but now I’m out money because of it. I’m very disappointed by their service.
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    Developer Response

    Hi there! Please email us at support@playbookapp.io so our Customer Support Representative can assist you. Thank you!
  • Best Fitness App on the Market

    I’ve been using this app for about a year as a supplement to my own workout regimen. By far there is the most variety for workouts on this app and the MOST information at a very competitive rate. I truly recommend this app to my friends and anybody looking for some guidance in the gym. The only somewhat con is it can take a bit to load sometimes, but that would literally be it. The only improvement I can suggest for developers is offer nutritional tracking and maybe optional manual subs for workouts within a training session. 100% worth every penny.
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  • Efficient and effective!

    I love this app because 1) it’s affordable and 2) it gives visual cues, written cues, and audio cues. Three types of input is so helpful for my learning style so I feel confident doing an exercise.
    I LOVE as a busy woman that this app does all the thinking work for me! I don’t have to figure out what to do, how many, or even remember what I did last time. I can track my progress which helps me tangibly see me progressing in my reps and/or lbs from week to week. So grateful for these exercises.
    The only tweak I’d ask for in future releases would be more visual angles on some exercises so we can see more details. But that’s cuz I love focusing on good form. Thanks Mel - keep it up! Love it
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  • Complete waste of money

    Signed up last year with an account I followed on instagram. Video angles showing movements and motions of exercises were terrible. Trainer would answer questions, but none of the answers were very helpful. None of the workouts felt geared towards beginners, or those wishing to make an improvement in themselves but lacking knowledge on how when it came to exercise.

    As a general trend it seems most trainers on this app are more focused on being instagram famous than goal oriented towards a customer base. To add insult to injury the app did not cancel my subscription and renewed even after I deleted and stopped using the app. Now I’m having to freeze my credit card and dispute the claim.

    If you’re looking to improve your physical fitness shell out the money for an in person trainer or find better programs. This app was a waste of $100 and possibly another $100 due to the apps lack of transparency.
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    Developer Response

    Hi - we're happy to resolve this for you, so please feel free to contact support@playbookapp.io for further assistance.
  • Love this app !

    Juice and Toya are truly amazing to watch… they compliment each other and it is such an inspiration to see how hard they work. They motivate me to WANT to keep going! They motivate me to try harder, and they make it clear that if I need to use no weights, or need to adjust in any way, then do it ! Juice and Toya are REAL people- not afraid to admit when the workout is tough. Not afraid to sweat! They make you smile, too, just by their honesty. They really do respond to your messages, too. The workouts can be incredibly tough, but so worth it. I look forward to Juice & Toya. Thank you thank you thank you thank you…
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  • Full on scam

    Expect no help from customer service unless you’re willing to pay up. You get zero help finding a trainer to start with, and you don’t get a consult with a certified professional before being forced to commit. The latter is a major no-no because it is far too easy, with the overwhelming number of instructors on the platform, to injure yourself doing a supposedly beginner level routine that clearly isn’t geared to beginners as some influencers are prone to do. An inquiry to customer service produced the unacceptable response of saying I would have to commit before I could message any trainer, which is not how it works if you’re serious about doing your homework. Better and far more accessible would have been to make several certified trainers who use the platform available for free to get your questions answered and find a fit first, THEN ask for your money. I wouldn’t recommend this app to anyone because you’re not allowed to do your homework before being forced to commit.
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    Developer Response

    Hi! We've responded to your support ticket regarding this matter, so please check your inbox when you can. Thank you!
  • So resourceful and so many options!

    I love this app, I use it daily. Playbook helps me to understand a workout routine. It gives you so many options to learn from thousands of different trainers. There are workouts directed towards any sport or activity you can think of, with professional trainers leading you through the exercises. There is a lot of helpful nutrition advice and recipes as well, and I like that each trainer has a different perspective for nutrition and fitness. I was a complete beginner when I started using the app and now I know so much more to help me succeed in my personal goals through the app!
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