User Reviews: Home

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  • Beautiful, The Best Home App, But Needs More Advanced Automations

    This app is beautiful, sleek, truly a Home app I could only see Apple creating. But it needs even more customization. And definitely more advanced automations, or at least more advanced shortcuts, but the basic automation feature itself needs a lot more options and things like “Turn Off After…” needs a more clear explanation depending on what the user is trying to do.

    Another thing I’d like to see is easier access to rooms (bring back the Rooms tab but reimagine it), and while this next request may be a far away feature — room detection should be a thing, using (possibly?) matter accessories and how well their signal is to determine what room a user is in.

    Overall, great app, needs work always, but I’ll always go to this app to control my home. Even though still have to rely on Google Home to control certain things are run certain automations.
  • Overall happy but very limited

    Overall, I’m happy with the app & layout. It’s not perfect but for the amount of things your trying to manage and control (I have over 100 devices, switches, plugs, etc) it does the basic job.
    My only “complaint” is how limited it is. I can’t set default timers for lights (for example having a pantry light turn off automatically after 10 mins because the kids leave it on a lot), little things like setting dimmers to limit brightness at night (so when I turn on a bathroom light at 2 am, it only goes to 50% by default) or conditionals with more than one condition (such having a garage electric heater on a smart plug for our outdoor cats that sleep in the garage at night to not only come on under a certain temp range but not to come on if the garage door is open during the day OR not to turn on a dimmed light while I’m already in the bathroom to 5% at a set time if the light is already on at full because I got up early).
    As I said… I went all in on the HomeKit thing, and have well over 100 devices on a larger property, and I’m overall glad I did, but short of installing third party apps and devices I’ve read about, it is extremely limited.
  • Great app, has some flaws

    Have nearly 100 HomeKit devices and almost zero problems. Many of these devices are integrated using a raspberry pi with both HomeBridge and Scrypted. Lutron’s native HomeKit switches work flawlessly. Sonos speakers work great in Airplay, but would be nice if there was more information and control from the app. Ring security, Unifi cameras (HomeKit secure video is great through Scrypted), and Honeywell zigbee thermostats work flawlessly with Homebridge. Just make sure to use proper HomeKit naming conventions, especially if you are using Siri. And set up zones and scenes if you want better control. And most importantly, keep your devices and home hubs up to date! The app and Siri could definitely be better and more intuitive. An iOS release or two did break automations that ultimately had to be set up again. So overall, 4 stars since it hasn’t always been a flawless experience.
  • Not worth the money or time

    First off I would have given this app a half of a star if I could
    We have own the hubs, pods, cameras and door ell for about a year and I’m ready to light it on fire. Great concept one app to control everything and have your family be able to control as well. We have not been able to add out son to the home, invite was sen to him, he never gets the invite. We were told to update his phone, did that and still nothing. Then we were told that this app is not a high priority for Apple to add a fix to the home to correct this issue. Second issue is I’m an admin and I cannot control anything.
    99% of the time the cameras and pods on the app show offline and not connected to the internet, yet my husband sitting f next to me can see everything and everything is connected and work properly on his phone. We all have iPhones 14 pro max, 12 pro max and a 13 pro max and we all are on the IOS17.1 operating system. We switched from the nest and Google products for ease of use. Should have stayed with Google products and the nest
  • Location issues

    Cameras start "Stream and Record" while away despite that devices are at home. I've verified location settings, and it looks like some kind of bug. This started happening after the new iOS update.

    For example, my wife is away running errands, and I'm still at home. The camera starts to record indoors when normally it's supposed to just stream during this scenario. This is all set in the Recording Options setting of each camera. This used to work fine, but I'm not sure if this is a Homekit issue, iCloud location issue, or what.

    I'm leaving 2 stars because Homekit constantly has issues like this, and it all appears to be Homekit related instead of 3rd party devices that are certified to work with Homekit. I prefer Apple's ecosystem, but there seriously needs to be more care toward smart home products and automation -- as our home security is now either controlled by HomeKit or depends on HomeKit. If security is a feature, then Apple should treat this like a security product instead of a gimmick.
  • bad for non hackers good for hackers

    i have used apple products for years and ive learned that hackers use certian apps like home facetime apple cash passwords wifi bluetooth ive never set up the home app or the facetime ive always deleted them but im tired of deleting a app only to have my neighbors who are hacking me use these apps they are on my system services in settings and from there they pretty much control any and everything in my home by breaking in my home and getting appliance numbers the same with vin on vehicle and use it to steal and skim electric from my house these people are doing ground work for Africa and use your apps apple ill not be buying any more apple products i can get better security from a cheap phone they use find my iPhone im tired of the bad ideas that is apple now it seems they use home app to hack and stalk meremote start my vehicle i cant keep them off any app i have they use game center i turn off all apps like that because of the bull ive spent thousands on the apple product i have if i could give 0 stars i would tired in tomball texas
  • Worst App I’ve Used

    Wanted to integrate my thermostats and lighting into one app for convenience. Even purchased a new AppleTV to act as a hub… only to be extremely disappointed.
    Initially linking my accessories was easy, and some of my Wemos were not compatible with HomeKit… ok, purchased a few more that were. Then I had a router issue that caused me to change my WiFi password. That’s when it all started. There’s no easy way to updat a PW on any of these items (from HomeKit or from the manufacture app). I had to hard reset all the accessories and then HomeKit wouldn’t add them, said they were already added to the home. Ok, so where are they?? If they already exist within HomeKit, why can’t I simply just add them back to the screen? Nowhere to be found. I’ll spare you the long story, but there’s plenty on the web about this issue. I was able to magically get this fixed via a massive reset of my account. Then accidentally deleted a thermostat that wasn’t responding… never to be seen again, yet it was “already added to HomeKit” when I tried to re-add it.
    Done with this app. Will use two separate ‘reliable’ apps to control the lights and HVAC.
  • Getting Annoying

    I’ve been fully embedded in the Apple Ecosystem for several years now but everyday there’s a problem with my HomePod minis. And this app is no help at all. It’s gotten to a point where I wake up and wonder if I’ll get to listen to music that day (I work from home) or if I’ll have to play something on the TV. I suppose it’s time to start trying new things because this is what’s supposed to make Apple special and they’re failing.
    Maybe my HomePods are defective but the same problem occurs on all of them (3) and the internet is no problem with anything else in the house so I can only assume the HomePod Minis are the issue.
    This app only tells me that they’re not connect to the internet… but WHY?! And why can’t I change it to hotspot or a different wifi; just to quickly reset the connectivity instead of resetting the entire HomePod every day, for each one I have (which sometimes they still don’t connect; not worth the risk so I simply don’t use them if they don’t work right off in the mornings).
  • HomePod is absolute trash

    I was gifted the HomePod, and when I first set it up it was phenomenal. No issues. I was able to use airplay and change the music from my iPhone directly. But I recently I moved and had to set up a new wifi network and connect my HomePod to it. I turned on UPnP knowing that enabling that would allow me to use airplay. However, it never works the same as it used to. I stop using the HomePod for a few hours and when I want to use it again, it’s stuck indefinitely on “Connecting….” to my wifi network. I thought it was a wifi issue, constantly turning UPnP off and on again only for it to work for a few minutes and then immediately going back to “Connecting…” Turns out it’s a home app issue. I had to delete my home app and then redownload it in order to set up my HomePod again, just for it to finally work as it’s supposed to. This app and HomePod accessory is garbage, never being able to stay on the network and never being able to utilize the airplay feature.
  • hacking our lives for almost three years

    This app has allowed strangers to take over our every divice and has resulted in job loss and my kids being terrified of their own environment.
    Our TV game console, air conditioning, refrigerator, cell phones, computers, speakers, watches...none of them under our control, only at the mercy of what the hackers want us to use or not if they are using our TV or games. It's definitely changed our lives and family dynamics.
    Please be cautios, this was our case because we trusted that a friend of 30 years wanted to help watch my 7 yr old and she'd play with him on his iPad or with his nintendo. After maybe 1 hour of a kind gesture, our lives were never the same. I had no idea she was a very skilled hacker, I knew her since she was a kid and she's a jobless lawyer. Little did I know I'd be the victim of a major on-going premeditated crime.
    Please be careful who can access your kids' diveces even if you think you know people, truth is, I couldn't be more wrong.
    hopefully someone will be able to help, it's a nightmare having to live at the shadow of experienced hackers.

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