User Reviews: Home

Home
Home
Apple Inc.

Top reviews

  • Going backwards

    Why in the world, Apple, would you make switches 3 taps to turn on/off instead of 1 tap the way it was previously.
    So now it’s tap to open the switch, then tap again to turn it on/off, then a final tap to close the stupid dialog.
    Before it was tap once to turn on/off, tsp snd hold to get to settings. At least Home+ still works the tight way.
    No, I don’t like favorites in sections, all over the home page either. If they are favorites they should be grouped as such. It takes up 5/6 times more screen space so you have to scroll forever to get somewhere. Yes, you can rearrange things, but IITC, it’s just moving sections around.
    These changes are pointless and make using the Home app worse.
    I’ll change my review if someone can tell me how to change these back.
    Ok, I do like the cameras up top, but that’s about it.
    Finally, since iOS 16, my HomeKit front door lock starts cycling unlock, lock, unlock in the early morning. The first time, it was 2:15am, last night, 5:20am. No there are no automations scheduled during that time. I turned all lock automations off today to see if that makes a difference.
    Overall, a terrible update to the Home app.
  • Redesigned for worse UX

    It now takes me an additional tap complete a task… I can understand that this was to make new users aware of some features, but I would suggest making this an option. I’ve been using this app for several years and prefer it as it is native, but making something require 100% more taps, is a step backwards. Also, whereas before I could easily see all my switches and lights from the control center’s home app button, now I need to scroll. I found out that I can add lights to the favorites, but this can be tedious to set up for someone with 20+ devices. Again, a step backwards…
  • Terrible First experience!

    Recently over been getting into apple products for the first time. I've got the latest iphone, buds, and even the latest watch. I've been really loving the ecosystem and products thus far;however, the home pod mini I recently purchased is the first miss for me.

    It was a really cool product at first when it worked just fine but now, I can't even get it to connect to the internet...meaning it's literally USELESS! It keeps saying to check the home app yet, there's no setting or anything/way to switch WiFi networks to the one I’m currently using.

    So now, I’ve got a $100 product That I can’t even use as a normal Bluetooth speaker becuz It can’t connect to the dam internet 🤣☠️😑. Never purchasing a speaker from apple again after this. The home app was useless and so is their HomePod even more so (in my opinion). Now if you’ll excuse me, I’m gunna go throw this wast of money in the trash🤦‍♂️.
  • Don’t get stuck in a contract

    Customer service is horrible. Trying to call is usually a 5 to 20 minute wait emergency or not. Application is very basic. Panel program is very basic. Cost of equipment is too expensive. Don’t talk to me about the length of contract is longer than other companies. There is only a few day grace period to cancel contract upon agreement. That’s how Vivint keeps their pockets full of cash. Don’t get me started on the cost of canceling your contract. It’s 50% less of monthly charges up to the end of contract to breach your contract. Everything is about money not the technology or the customers. Take it from a loyal customer for 12 years. I will not upgrade or renewal my contract and I have till May 2025.
  • Getting Better All The Time

    I haven’t had many problems and the only reason I gave it a 3 Star is because there needs more products. Now that Thread is becoming more prevalent it seems more accessories are becoming available. I use 2 iPod Mini and an IPad for the Hub but only one is the Hub at any given time and The IPad is supposed to be phased out. I also have to use bridges for connectivity but hopefully Thread eventually make them no longer necessary. I read that someone had connectivity and/or Malware issues using an iPhone I’ve found erasing the phone is easiest if your phone is corrupted. In addition I would recommend using the Eero Mesh Routers they come with a built in Security for HomeKit along with other Security Enhancements and great customer service. Although you will loose some of the more Professional settings found on other high end Routers but for me those functions are above my pay grade. Along with Home I use the Eve app which has a great interface for setting automations, changing lighting hues, power % and Rooms. Once set the automations will automatically be seen in Home. Home is getting better all the time.
  • This app is terrible

    “I’m having trouble connecting to the internet.” This app is one of the worst apps I have ever used, and it doesn’t even seem like apple cares to fix it. Constantly buggy, consistently crashing, and sometimes just flat out doesn’t work at all. You’d think with all these bad reviews they’d look into making improvements, but here we are, still with the same issues. So many apple devices need to be used by utilizing the home app, so you’d expect it to be better. Troubleshooting gets things working for about a few days, then you’re back to your regularly scheduled programming. PLEASE look into making the home experience better, Apple. You’re too much of a prestigious company to allow something like this just go right past your big office desks. Smh
  • Unreliable after iOS update

    I have always been an Apple fan and have every device imaginable from iWatch to AirPods and all in-between; however when I made my home a smart home last year, I made sure to get devices that are capable of joining multiple platforms I.e. google home, Alexa, and HomeKit capable. Fast forward to after iOS 15.5 I’m glad I did. After the update all of my accessories connected show no longer responding. I deleted them all and reattached and they immediately go back to non responding. They work with Alexa and google home, prefer Apple interface, but it is now useless to me. Apple fix this immediately when I see many people facing the issue after the update thought they would update immediacy but doesn’t seem to be a high priority.
  • Horrible app

    Out of all Apple products, and I am true Apple fan with almost all their products, Home has to be one of the biggest failures. It really doesn’t seem like Apple has made any effort to ameliorate home automation through this application which is constantly faulty, reporting accessories on when they’re off, accessories constantly failing needing to be reinstalled in the Home app. Overall I can’t go a week without having a process not working properly in this app. The automations often decide when they want to work or not, it’s just a very frustrating experience using this, especially given the fact that I’ve spent a lot of money to fully automate my home and expect my money to be well spent. So far it’s disappointing, very disappointing.

    Just more disappointments, I’m here really regretting why I chose apple for my home automation, when I have friends using google and it works perfect for them
  • Inexcusable connectivity issues

    The only HomeKit device I have that consistently connects through this app is my AppleTV. I have a Rachio 3 controller which dropped connectivity and could never reconnect, only a few weeks after setting it up. Assumed it was the device.

    But recently after reconfiguring my home network, my thermostat now will not add to Home as an accessory, which means Siri no longer works with it. My LG Smart tv also connects only 1/3 of the time, and the rest of the time it says “No response” (even though the TV is powered on, and online).

    If it’s truly a compatibility issue with the devices, then don’t allow them to carry the “works with HomeKit” branding.
  • Last update is awful

    Using Siri to turn lights on and off with my Lutron Caseta dimmers has become a pain. Siri can no longer recognize individual rooms within scenes so I’ve had to delete all my rooms and re-add each device to a single “default room” to control them all using a single scene command.

    Also, for some reason, telling Siri to execute the “lights off” scene which used to be able to shut off all the lights in my home until a few days ago now turns half of them on to 100% brightness for no reason, even though the scene specifies they all turn to 0%. There is no Lights on scene either which is all the stranger.

Alternatives to Home