Leave a Review RideMETRO (original)
Unite the Apps
One app for everything, it’s how every other major city with public transit does it. Get it together Houston Metro.mirahsan2
Developer Response
Hi Mirahsan, Thank you for your feedback. We appreciate your input and we'll take it into consideration as we make improvements to our apps. Thanks for choosing METRO.Can’t buy ticket
This app does not work to pay for a ticket. I get to the final screen where it says “Buy Ticket”. Clicked button, nothing happens. I tried to do it through the website, website told me to use app. Tried app again, doesn’t work. I wish I would have known it wasn’t going to work before I got to the stop. Very disappointing and a huge waste of my timeShow lessTbelk
Developer Response
Hello, The RideMETRO app doesn't have the option to purchase mobile tickets. Please download the METRO Q Mobile Ticketing app from the Apple App Store in order to purchase and use tickets. You can learn more by visiting our website at: www.ridemetro.org/riding-metro/apps/q-mobile-ticketing-app Thank you for choosing METRO.Absolutely useless
Inaccurate information given about Park & Ride routes. Waited at specified bus stop for over 30 minutes (#631 from 8:50 am until 9:24 am). Finally a bus driver stopped and gave me advise on how to return to my Park & Ride because the route service won't even drive by #631 again until mid afternoon. So I went back to the stop I came in on (#619) and got on the bus I needed. THE APP cost me hours!!!! Of time. This kind of error is completely unwarranted and makes the APP Useless for anyone "not already in the know".Show lessSewing Dresses
Developer Response
Hello, we're very sorry to hear about your experience. We'd like to get more information about this specific trip, such as the date and route number so we can investigate what happened. Please contact Customer Service at 713-635-4000. They're available daily between 8 a.m-5 p.m.. Thank you.