Leave a Review Instawork
Euler are
So I accidentally change my star without changing my review and I see they replied. Instawork is annoying and useless at times. For starters, communication is terrible. always takes days for them to response and just for them to respond with a copy and paste. Second, I want to state that I booked a shift and canceled it within the 15 minutes. Apparently I didn’t cancel it because when I checked again it was still there. I contacted instawork and explained everything to them. I explained that I booked the shift and checked the location and then canceled because it was too far. Any shift we book we have a 15 minute penalty free time to cancel. I use that time to check the location and if I can’t get there I cancel. Even after explaining it to them, they couldn’t do nothing for me. They explained it was a late cancel. I want to state, I canceled those shifts more than 48 hours before the start time. We shouldn’t even get penalized for canceling a shift before 24 hours. Then the agent tells me she asked someone and they aren’t able to fix my late cancellation even though they understand. So you’re telling me you guys can’t change things in your own app? I only came back for instant pay and I worked hard for it and right at the end of the month, this mistake took that from me. I’m so tired of their rules. When I first joined back in 2021 it was so much easier and nice to use.Show lessjivgfvh
Developer Response
Your opinion means a lot to us and we're sorry to hear about the trouble you are experiencing. We typically respond to Professionals within a few hours, but if you have not yet had your issue resolved within that time frame please reach out to us through this link so we may better serve you. https://forms.gle/u6R3eSi8iFz2AJDi7Instawork Rocks!
As an employee at Instawork, I am proud to write a positive review about our organization and the valuable services we offer to job seekers. Working here has been an enlightening experience, and I'm genuinely impressed by how we prioritize efficiency and empathy in assisting individuals during their job search journeys. Instawork”s mobile app has been a game-changer, providing a user-friendly platform that streamlines the entire process of seeking new employment opportunities. The intuitive interface allows users to easily navigate through various features, making it convenient for them to complete tasks efficiently. One of the standout features of the app is its comprehensive job search functionality. It aggregates job listings from various sources, presenting users with a wide range of opportunities tailored to their skills and preferences. Job seekers can find suitable positions quickly, increasing their chances of landing a job that aligns with their qualifications. Overall, Instawork”a app has revolutionized the way job seekers access support and find employment. Its seamless user experience and extensive job search makes it an invaluable resource for those in need. I am proud to be a part of an organization that genuinely cares about helping individuals regain stability and move forward in their professional lives.Show lessToddG
Developer Response
Hey ToddG! Thank you so much for writing this review, we're extremely grateful! Keep up the great work! 😀Great APP
I really do enjoy working with Instawork. i'm unsure why so many people wrote bad reviews and the people who have wrote that they have not got paid I always get paid. with any job that you work it's never perfect but I will say that instawork and their customer care they really really work with us and they do their very best to continue to keep us happy and paid and making good money I've had personal issues where l've had to miss my shift unexpectedly which would be considered a no-show or I've had to cancel last minute and I've never had an issue I submit to them a note or whatever that they need and again no issue I would highly highly recommend instawork to anyone as I have already but I will continue to do so. What other job can you pick your hours, what other job can you make endless amounts of money, and what other job offers all of the amazing incentives that instawork offers especially now with the holidays approaching. as I already stated I truly in my heart believe that instawork works there very hardest to make us as much money as possible and to keep us all happy and I think they do a very very very good job at that therefore I would give them nothing under a five star rating and I want to use this opportunity to say thank you instawork for everything that you've done and the opportunities, the endless amounts of opportunities that you have given me I love instawork and I will continue to pick up shifts probably for a long time!Show lessJames jahshahhs
Developer Response
Hey James! Thank you so much for writing this review, we're extremely grateful! Keep up the great work! 😀Job Job you can ever do
I really do enjoy working with Instawork. i'm unsure why so many people wrote bad reviews and the people who have wrote that they have not got paid
I always get paid. with any job that you work it's never perfect but I will say that instawork and their customer care they really really work with us and they do their very best to continue to keep us happy and paid and making good money l've had personal issues where I've had to miss my shift unexpectedly which would be considered a no-show or I've had to cancel last minute and l've never had an issue submit to them a note or whatever that they need and again no issue I would highly highly recommend instawork to anyone as I have already but I will continue to do so. What other job can you pick your hours, what other job can you make endless amounts of money, and what other job offers all of the amazing incentives that instawork offers especially now with the holidays approaching. as I already stated I truly in my heart believe that instawork works there very hardest to make us as much money as possible and to keep us all happy and I think they do a very very very good job at that therefore I would give them nothing under a five star rating and I want to use this opportunity to say thank you instawork for everything that you've done and the opportunities, the endless amounts of opportunities that you have given me I love instawork and I will continue to pick up shifts probably for a long time!Show lesswidbirrndienwkjdjfjffn
Developer Response
Hey. Thanks so much for the positive review. We love to hear you're having a positive experience with us!Terrible App!
First i’m going to start off with how i’ve been on this app for some time now, everything has changed before my eyes! they don’t send shifts at all it’s more of a bidding app and first come first serve, now they have introduced coach calls with people on the same level as you, who have the power to seriously do damage to your profile as one did! i was approved for 15 shifts before speaking to a coach, 7 shifts were taken from me (that we never spoke about because they were approved) now why does instawork give so much power to lames who abuse authority is beyond me! Sooner than later someone will sue! i’ll even figure out how! It’s ridiculous it’s like giving a pedestrian power to change street lights when they are impatient! instawork was once a good app but it seems every two months they smack a new policy in your face and want you to follow it or you won’t get any shifts! because of this i am no longer on the app! i refuse to work with anyone who thinks constantly changing things last min isn’t problematic. no wonder the downloads are going down! i should’nt have to tell a regular person not qualified to even run a dollar store my work experience for them to decide! thankfully there are other apps with less problems like gigsmart, adia and qwick! the way instawork’s rubbing things they probably won’t be around much longer! you wanna fix the problem instawork stop allowing these fake coaches to mess with peoples profile!Show lesscindypeach
NO PHONE CONTACT OR APP SUPPORT! LOTS OF WASTED GAS AND TIME
This app is needing sooo much work!! I arrived to a site yesterday that needed an escort from the company to enter the building. I called the on-site contact over 25 times just to finally get cursed out by some lady saying I have the wrong number! Support provided me with another dead end number and instructed me to stay on site and continue reaching out for an hour to receive min pay. After an hour and 20+ more unanswered calls I was instructed to not leave until told to do so, 2 hours later no further communication fro IW, so I left a message stating it’s freezing outside, now dark and I felt unsafe. I continued to message for a resolution and was told they were trying to contact the partner as well. Well 6 hrs later my account was suspended for a no show. Despite location tracking on, communication and screenshots they are saying the decision is up to the partner and they have 72 hrs to respond! If Instawork can’t reach them how could I? I was just cheated out of my 4 hr min the prior week due to them on call assigning me to a shift that required a COVID questionnaire 24 hrs in advance but was booked with less than 24hr start time! There has to be something that can be done about these unethical decisions! They respond and close your ticket without investigation or resolution.Show lessBusiness3651st
Be careful of shift leaders and customer support
I am currently dealing with a issue regarding a recent shift. They adjusted my pay stating I was not a location when I actually was. Luckily I was prepared for this and took pictures of the location, contacted support, the site shift leader with the number provided, as well as messaged the group chat just to cover myself incase something came up later. And just like predicted something did happen!!!! Customer seems to want to sweep it under the rug and not pay me which I don’t understand why because I’ve giving them proof and even asked them to contact SAS which is the company I was going to help support through Instawork. I’m guessing they never did because they’re trying to avoid my me and keep closing the conversation stating I never worked even after send photos of me at location, me contacting support and shift leader as well as purchasing something at the location with time and date. Very irresponsible and I hope one has to deal with this. I feel like they do not care because all I can really do is write a bad review so please be careful.Show lessace rami44
Great platform
I’m so thankful for this platform and how it has given me the flexibility to stay self sufficient during hard times. I initially enjoyed this app until I realized that the shift leaders are sometimes not trust worthy and it’s really easy for them to set you up placing their good friends to come befriend you for information or just to see where your integrity lies…I’ve been strategically placed in areas where there were nothing but imposters and informants calling themselves analyzing me. I was disrespected so bad on one of the shifts and when I attempted to tell management that I was leaving they beat me to it claiming that I wasn’t feeling well!! To discredit my complaint, It’s very cut throat. You have to minimize yourself in front of people with low emotional intelligence in order to be liked or favored not to mention sending me home for being dressed properly while others are wearing thin see through clothing and nothing is told to them. The “captains” are catty and sometimes raggedy with their approach but not all are like this so it’s cool, I was speaking to a captain today and he blatantly turned his head and ignored me as if I’m so unimportant… Chile the mess is real but I won’t let that get in the way of meeting new people and making some money.Show lessLushn_queen
Developer Response
Hi! Thank you for the positive review!Hopeful
This is my second time downloading the app, the first time I messed around and didn’t show up to a bunch of shifts, I also had an issue getting paid. I got extremely perturbed. I deleted the app…Well here we are again, I’m hoping we can find a middle ground and start successfully working together. We’ll see
It’s now been a total of weeks and weeks, not one shift, I can’t get not even one shift, everytime there’s a notification I click and without even looking at any details I try and secure the position…it’s always full. Wow these guys must be fast I mean I have 100gbps speed in my Wi-Fi and a flagship phone but they must be rocking some underground crazy fast equipment. I am also able to get a jump on most notifications seeing how I’m not working, because this is every platform I’m on right now, which is quite a few. So any response about patience or technical jargon or algorithms are irrelevant. At the end of the day I have not worked for months and as far as I’m concerned these platforms are out of business or just not working.Show lesswilzabeast
Instawork
Instawork is a great app when you need extra money, change of scenery or meet new people. Onboarding is simple process and you can choose if you want to pick up a shift that’s available last minute or a month out. I gave 4 instead of 5 stars for the fact that sometimes the shifts are booked up so quickly, you kind of have to be available to be flexible to work. If you take extra time to look up your schedule and it’s a good opportunity it won’t last more than a few minutes. Few tips, don’t lie about exp. Or uniform, don’t be late, don’t not show, don’t double up on jobs the same day, don’t expect the exact hours posted and don’t cancel within 1 hour of work. Otherwise great app…oh and eat before work, bring water, comfy shoes and a willingness to make a positive contribution.Show lessM.Chup
