Instawork User Reviews

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The troubles with Instawork, avoid this one

This app truly was not what I hoped it would be. The app describes itself as such a high volume open opportunity community of jobs but it isn’t. Ive had the app for about 2 months now and have only been able to successfully work 2 jobs out of many I’ve tried to work only to have Instawork themselves either remove me from the job or never being able to get passed the waitlist wall no matter how quickly I join a job invitation. NOT ONLY THIS but when you want to be able to work varying types of jobs you have to essentially apply for each one, but the catch is they make you wait several weeks before you might have a “coach call” to get your applications approved. I myself have 7 different job applications still pending from the first day I downloaded the app that have never been looked at. I have multiple messages and requests for assistance/ answers in their support page but not one person will reply to me. They have disabled their only phone contact option leaving users with very limited options when it comes to fixing major issues with job access. And the issue is not that I lack experience in the jobs I’ve requested, they are all within my range of previous work experience. I have tried to contact Instawork too many times to fix a problem that should be simple, they will remove you from a job or ban you for weeks before ever reaching out to help you. Go to other apps such as Gigsmart and Qwick they are much more reliable.
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This app is just straight trash

This app was ok at first but then all of a sudden this dumb company decided to let people that are not professional at all become captains for shifts and give alot of power over people account and I was unfortunate enough to meet someone like this not only did this person mess up my account that it got it deactivated they lied to me and said they were gonna mark
Me as just sent home but nope i
Was marked as a no show for a shift I couldn’t make because I had no
Way to get there and a Uber/Lyft ride was 51$ for a 20 minute ride like are you serious that more than half the money I was gonna earn if I did decide to go not worth it in the slightest and the company management could hardly care about what situation you are in saying “it effects our business “ pfffff don’t make me laugh and another thing to point out is that for another shift I worked I had a family emergency and had to leave early I let one of the supervisor at said company for the shift I worked know and they said it’s ok to Leave so I did and then the next day it says my shifts got cancelled and the company doesn’t see me as a good fit like ok some serious suspicious activity going on with this app and the company they are partners with this company is called CONAIR CORPORATIONS and they need to be investigated asap because they are abusing this garbage apps blocking system that all for now and that about 5% of what you will experience if you use this joke of an app
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Response from developer

Your opinion means a lot to us and we're sorry to hear about the trouble you are experiencing. We typically respond to Professionals within a few hours, but if you have not yet had your issue resolved within that time frame please reach out to us through this link so we may better serve you. https://forms.gle/u6R3eSi8iFz2AJDi7

I’d give 6 stars if I could

I have been on Instawork over a year now and it’s been life changing for the better! I started out doing Instawork as a side gig but I quickly learned I loved the diversity in working at various locations and networking with so many people in the hospitality industry! Long story short, I work full time on this platform full time now and I find that the income is absolutely sustainable and I can also continue to grow as a professional considering I work many different positions in many different locations and networking along the way which anyone in hospitality knows is a huge asset! I have recommended this platform to so many people that I know and I am happy to leave this review. Making your own schedule and being your own boss is an experience I am grateful for, and anyone who encompasses the true heart of hospitality as well as exhibits a work ethic embellished with values such as truth, honesty, and integrity will be wildly successful. You’ll never look back to the 9-5 job, day after day, year after year, doing the same thing. My advice to you is if you are committed, give Instawork a try; you’ll have nothing to lose and so much to gain!!
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Allows businesses to steal from you

The app is horrible to use when you need customer service. Also it has failed to track my location at clock IN time (so you lose money because you’re unable to clock in and when you request an adjustment with the business they will reject it because Instawork tells them that you were not tracked in the building yet) but conveniently works so well when you’re clocking out that if you’re 10 feet outside the door it tells you that you’re too far away to clock out. They also allow the business to pre schedule a break which deducts (in my case 30 minutes of pay) from my check for a break that I was never offered or took. If they want to do that the business should have to keep track of who took how long of a break and enter that manually later. They are breaking federal law by doing this. It could be an enormous lawsuit and everyone involved would be able to get all their back pay and penalties (typically around $1000 per person per incident) I ask customer service to help and they just tell me to request an hours adjustment. But the businesses just reject it so what’s the point? Breaks should be confirmed in the app as they are happening. Location tracking needs to be improved this is also a lawsuit waiting to happen because people’s pay is incorrect.
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Response from developer

Please know that we are committed to helping you with your concerns. If your issue is not yet resolved, please fill out this form so we can we can look into this further and ensure we find an appropriate resolution. https://forms.gle/u6R3eSi8iFz2AJDi7

$$&$The BEST AND FASTEST WAY TO MAKE!!$$$$!!

First of all I would like to thank the creators that came up with the idea to create an app that’s so unique and user friendly THANK YOU, THANK YOU, THANK YOU from the depth of my soul!!! This is where the funds comes in now (lol),!! If you’re looking for a way to earn extra money on top of INCENTIVES $$$$$ just by meeting basic common sense work rules requirement that should be naturally instilled in you already especially if you’ve had a job before in general or if you’re currently working a regular 9-5. You are being rewarded for coming into work on TIME AND following the company’s procedures in any situation you’re in, doing what is asked of you, keeping it professional, NOT calling out ESPECIALLY when it’s not done correctly because then the company is left short handed due to your abandonment when they could’ve filled that high end paying position to someone that really needed it. that’s with any company you have work for or still working for, it can hurt your ratings and effect your high end paying positions (Remember Communication is the 🔑🔑🔑 I promise!!) but Honestly that sounds like a daily work schedule anyways right??? but without the incentives or recognition that Im sure you deserve!!
******NO I WASN'T PAYED TO SAY THIS AND HONESTLY I DONT EVER WRITE REVIEWS BECAUSE I FEEL LIKE NO ONE READS THEM***
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Response from developer

Hey PERSEVERANCE IS 🔑!!. Thanks so much for the positive review. We love to hear you're having a positive experience with us!

Nice Concept, but…

It’s a great app, however, you have to get approved per job type. This means, if you want to apply for a Dishwasher position, you have to first go through a review process which Instawork states someone from their team will review your information (resume/profile) & get back to you in 72hrs. The problem is, it’s been 120hrs & no one from their team has reviewed my information, so, I can’t apply for those specific jobs.
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In addition to that, there are a couple job types in which you’re immediately approved for, but they’re in the Bay Area & I’m in Sacramento, so, it’s not worth it to drive way out there, as the money spent on gas would cut into the money earned for that job. Now, if there happens to be a job in my area, Instawork has a process which means you can’t “Book” that job because once you do, they then have you go through all these disclosures, turn on phone settings (Location, Motion Tracking & you have to approve the App to track this info) THEN, submit a bunch of info to do a Background check… By this time, the job has been selected by someone else!
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Once you sign up with Instawork, they should have you do all of the required info needed before “Booking” a job, that way it can streamline the Booking process, so you can get the job you submit for. In addition to that, don’t state 72hrs for reviewing info for a job type, when you don’t adhere to this. Lastly, stop doing that process in the 1st place, so people can Book gigs quickly!
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Response from developer

We understand your frustration and we are working to improve our review process to ensure a quicker response time. We appreciate your feedback and will take it into consideration as we continue to make enhancements to our app.

It’s fanTastic!

I've been using Instawork for a while now, and it has completely transformed the way I find temporary work opportunities. Here are a few reasons why I love this app: 1. **Easy-to-Use Interface**: The app's user-friendly interface makes it a breeze to browse and apply for jobs. You can quickly set up your profile and start searching for gigs in your area. 2. **Wide Range of Job Listings**: Instawork offers a diverse range of job listings, from hospitality and events to warehouse and general labor. There's something for everyone. 3. **Flexible Scheduling**: The flexibility it offers is a game-changer. You can choose when and where you want to work, making it perfect for students, freelancers, or anyone with a busy schedule. 4. **Transparent Payment**: The app provides clear information about pay rates and when you'll get paid. No surprises, and that's much appreciated. 5. **Great Support**: The customer support team is responsive and helpful. They've resolved any issues I've encountered promptly. Overall, Instawork has simplified my job search and provided me with numerous work opportunities. If you're looking for flexible work, I highly recommend giving it a try!
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Review

⭐⭐⭐⭐ I'm delighted to share my positive experience with Instawork Gigs! This platform has been a game-changer for me in finding hourly gigs at local businesses. The ease of use and seamless navigation made the job search process stress-free. I particularly appreciate that Instawork is continuously expanding its reach to include more major cities, giving users like me access to a broader range of opportunities. The recent addition of hiring for essential services, such as warehouse workers, janitorial staff, and retail merchandisers, is a commendable step towards supporting the community during challenging times. The latest version of the app brought with it some bug fixes, making it more reliable and efficient. I'm impressed with their dedication to routine maintenance, ensuring a smooth user experience. If you're looking for flexible work options or seeking essential services jobs, I highly recommend giving Instawork Gigs a try. It's been a valuable resource for me, and I look forward to exploring more opportunities as they expand to even more cities. Thank you, Instawork, for helping me find the gigs I need while contributing to essential services hiring. Keep up the excellent work! Happy gig hunting, Garrett Hunter
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Response from developer

Thank you so much for sharing your positive experience with Instawork Gigs, Garrett! We're thrilled to hear that our platform has been a game-changer for you in finding hourly gigs at local businesses. We're glad that you found the app easy to use and navigate, making the job search process stress-free. It's great to know that our continuous expansion into more major cities has provided you with a broader range of opportunities. We're also delighted to hear that you appreciate our efforts to support the community during challenging times by adding hiring for essential services. Our team is dedicated to making the app more reliable and efficient, and we're glad that the latest version has brought bug fixes and a smoother user experience. Thank you for recommending Instawork Gigs to others looking for flexible work options or essential services jobs. We appreciate your support and we're excited to continue helping you find the gigs you need while contributing to essential services hiring. Happy gig hunting, and please let us know if there's anything else we can assist you with!

Horrible

I have had several bad encounters with Instawork but today takes the cake! I was transferred a shift from another Instaworker at 2:00 EST. The shift was accepted and there were absolutely no prompts, messages or anything that we as Instaworkers know to look out for. About a hour later my account was suspended and my ability to book shifts were gone. I then at that point received a text saying that I was removed from the shift because I did not confirm it.
This is a lie!! I was never prompted to confirm, for one. Secondly, I tried to appeal this obvious glitch in their system and my appeal was denied! All by trying to help someone else out! Why would I accept the transfer if I was not going to confirm or work the shift and also I am in good with this site. The company who Instawork was sending me to. So good in fact that I was favorited and offered a permanent position several times. This is truly ridiculous. Of course their customer service reps have not responded because the help is non existent! Meanwhile I'm losing out on money and they could care less. I am also involved with several communities of Instaworkera who go through similar situations. This platform use to be good but has rapidly declined! I am so upset if you can't tell by the tone of this review. These are people's livelihoods they are playing with and seem to take for a joke
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Response from developer

Your opinion means a lot to us and we're sorry to hear about the trouble you are experiencing. We typically respond to Professionals within a few hours, but if you have not yet had your issue resolved within that time frame please reach out to us through this link so we may better serve you. https://forms.gle/u6R3eSi8iFz2AJDi7

INSTAWORK ACTUALLY DOES WHAT IT SAYS

I have tried different apps in order to be able to work when I need incone between jobs, when I’ve been out of work and MOST apps do not deliver..straight up, they do not and many of other app reviews reflect this. Instawork on the other hand is user friendly, posts open shifts and you can go through pick your shifts and go to work. It is truly user friendly. If you have questions they are answered quickly and this is a REAL BENEFIT. You do have to upload a resume or your past work history in order to qualify for different shifts. The Instawork app I have found to be incredibly user friendly. I’ve worked at IKEA, Restaurant Depot, a few catering gigs with “upper end” establishments which I’ve enjoyed The more you work, show you’re dependable and reliable MORE shifts open up to you. In fact, as you receive “badges”, higher levels, your hourly pay raises as does your ability to see open shifts before others do. It’s a great way to make money when you are at a crossroads in life, lost a job, coming back to work after being off, etc. You are also able to chose to only do I9 work, or you can add on your verified information and do W2 work along with the option of looking for a job with a company who is using Instawork to find a good fit employee. Instawork is worth a try if you want user friendly, control of your life along with working with some great people…
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Response from developer

Hey BellaGrace57. Thanks so much for the positive review. We love to hear you're having a positive experience with us!

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