Mot de passe
Je n’ai jamais autant changer mon mon de passe de toute ma vie aucun sens mis à part sa reste une bonne application
Terrible!
This App can not run more than for two weeks straight!
Nerve wracking experience 😖
Nerve wracking experience 😖
Régression
Depuis la dernière version, le relevé de paye n’est plus disponible en PDF. C’est important car il y avait plus de détails. Il faudrait absolument le remettre. C’est plus difficile de trouver les erreurs.
Non user friendly
6 month job and have to change password 4 times??????
wouldn’t use this.
my company is using this app but it has proved to be nothing but an issue. every 180 i get kicked out and have to re-verify my information which in turn causes me to get locked out EVERY SINGLE time despite my information never changing and i have to contact my HR to have them reset my ultipro because it refuses to accept my security question answers which never change. now this time i can’t even get into my ultipro even after my HR has rest my account to even allow me to change the password from the temporary one they gave and i’m effectively wiped from the system due to this stupid app. now i have to jump through more hoops to get my self-serve employee portal ( ulti-pro) to work and that includes getting ahold of HR again AND either payroll or IT. that isn’t fair. as a graveyard dispatcher i do not have energy nor the time to jump these hoops but now have to deal it just so i can have access to my information including PTO,paystubs, and W-2 forms. i do not recommend this app. find a different app or if your company has the means develop your own.
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It doesn’t even deserve one star!
One of the worst apps ever! Why any company would pick to use such a completely unusable app is beyond me. Me and about 12 employees that I work with have made an account with your app only to be logged out and not be able to get back into it. Not for forgetting passwords or usernames but because this able is completely unusable. Fix your app. It’s trash. If there was anyway I wouldn’t ever have to use the app I wouldn’t unfortunately I’ve got no choice. So for now I’m locked out of it with no way to track my hours or get my time of scheduled,etc. Do something to fix it. It’s so annoying! Everytime you try to get back into the ap it says contact ukg administrators????Yeahtherws a reason you don’t have a number or email address for issues because literally everyone forced to use your app would be bombarding you with emails asking you to fix the issues. I am going to my HR if it’s not fixed and so are my coworkers saying just how useless this app is.
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The worst time off management system
In PTO plans, it won’t show you how many hours you have left for the rest of the year, the total hours won’t include carried over hours, and it won’t show your pending requested hours. This made your planning a nightmare. Most people at our company use Excel to calculate this!!! When requesting time off for individual days, you have to submit a request for each day separately. Our old system allows you to submit a single request for individual days and/or a range of days. You cannot modify or cancel a pending request. You have to ask your approver (most likely your manager) to do it for you. In requests view, it shows the initiated date time, but doesn’t show you the day the request was for. You have to click into each one to see it. This is the worst time off management system I’ve ever used.
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Response from developer
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Please reach us at feedback@ukg.com to determine how we can provide you with a solution. We would like to thank you for bringing this to our attention.
Make it more user friendly
When looking at the timecard view, employees do not see total hours being paid, only total hours worked. Their PTO is listed in days and the hours for those days are not included. The only way to see the breakdown of regular hours worked and PTO hours is to click 3 vertical dots on the bottom right and then click the word “Totals”. Those things don’t even look like links to new information.
It’s very difficult for employees to feel confident in approving their time cards.
Also when approving time cards, the default is always the current pay period and it is not obvious that you need to access the previous period first. The way to access the previous period is hard to find. The app should warn you that you are approving the current period which literally just started.
It’s very difficult for employees to feel confident in approving their time cards.
Also when approving time cards, the default is always the current pay period and it is not obvious that you need to access the previous period first. The way to access the previous period is hard to find. The app should warn you that you are approving the current period which literally just started.
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Horrible
The company I work for switched to UKG pro a couple months ago. Nothing but problems. App displays a constant error message and I came never access my files. There was nothing wrong with our old payroll system. Wish they would switch back. This app is garbage.
Worst app ever
Every time I open this app it never lets me in and tells me my log in info is incorrect! This is the worst app ever invented!!
