Unable to log in
This app will not allow me to log in. I’m able to sign in to the website with no problem but the app does not accept my log in nor does it give me an error message stating what the problem is. After I put in my credentials and press log in, the blue log in box turns grey then it turns blue again. I have this problem on my iPhone and my iPad. I really wish I didn’t have to use this app for my incentive program for the last step.
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Broken in Incentive Area
I’ve written to app support, no answer back yet. The jogging section is very broken. You can only get your yearly incentive by using it, but halfway through it resets and logs you off and you have to start over. The section does not like when you close out of the app, which most people do when they are jogging...turn off their screen and put it in their pocket and run. It does not provide the ability to resume where you left off. The journey section also won’t load from the app most of the time, but you can get this on a normal computer logging onto the website unlike the jogging section. All in all, the reason I am using the app, an incentive, is not allowing me to get that incentive due to app mis functions. The look and feel is great, but two starts for functionality.
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App is non-reliable and jogging recorder doesn’t work
This is the worst health app. It consistently doesn’t work. The jogging portion has never worked for me.
Their help system is awful. No one can provide real solutions to the errors I’m getting. And they are either not interested in helping or they are not knowledgeable enough to help. Super frustrating
Their help system is awful. No one can provide real solutions to the errors I’m getting. And they are either not interested in helping or they are not knowledgeable enough to help. Super frustrating
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Kept losing my jogging record!
I'm trying to fulfill my jogging requirement before the 10/31 deadline to receive a $250 reward. However out of my first 5 runs, 2 were "erased" to my disbelieve! The data just no longer exist. And today I even ran under rain, all for nothing! Once I completed a run and the app tells me congrats on the run, how can the data not be saved in a cache or db somewhere and it just disappeared later on as I had never ran??? Terrible app design in that aspect. Last time I thought it was a fluke, but it just happened again today under a run under rain! Who's to blame if I can't get my $250 healthy credit in time because this app kept losing my running record?
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Glitches
This app is good, up until I’m getting close to completing my incentive program. I’m trying to finish the very last part of my A-ZZZ sleep tracker and it won’t let me move forward. I have tapped my whole screen to see if it will take my last answer to move to very last stage, and nothing and no where on the app to report a problem. I’ll keep trying but this app blows!
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Easy to Navigate
I’ve recently joined the WAG Family and I’m really excited about all these wonderful programs and options that I’ve been given access to thru the company a total well rounded life style Health, Family and Wealth thanks 🙏
Response from developer
This is great to hear! Thanks for the review.
Jogging Tracker is the Worst
Renewing this review so maybe it’ll get some attention - the “jogging” tracker still does not work in the background when my phone is in sleep mode. Come on people, the Couch-2-5k apps I used ten years ago could handle this without issue, surely this can be fixed?
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First, it’s a TERRIBLE user experience to have to go to to a mobile browser for most of the “HealthQuests.” The limited expiration on this is also incredibly asinine, but that’s not a technical issue.
I also am not getting any reminders on my health quests despite confirming my phone number for texts.
I also have issues with the jogging app working in the background - last time I tried it, the timer didn’t count down if the app wasn’t open. It kills my battery to keep it open and I don’t understand why it can’t work in the background.
Also, a “nice to have” would be the ability to integrate with a smart watch or other app so it can record treadmill runs.
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First, it’s a TERRIBLE user experience to have to go to to a mobile browser for most of the “HealthQuests.” The limited expiration on this is also incredibly asinine, but that’s not a technical issue.
I also am not getting any reminders on my health quests despite confirming my phone number for texts.
I also have issues with the jogging app working in the background - last time I tried it, the timer didn’t count down if the app wasn’t open. It kills my battery to keep it open and I don’t understand why it can’t work in the background.
Also, a “nice to have” would be the ability to integrate with a smart watch or other app so it can record treadmill runs.
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Response from developer
Sorry to hear things aren’t running smoothly. We may be able to help--please contact us at memberservices@goevive.com and we’ll look into things for you.
Good service
I really feels nice the way they ask the question by not forcing any body but you do it on your time
Thanks MyEvive , keep it up guys
Thanks MyEvive , keep it up guys
The new look and feel is awesome
I use this app to quick access all my benefits. I am also in the 10k a day challenge and loving it!!
Broken record... jogging app is not great
I am not a good runner by runner standards but by average people I am decent runner. I have used both Garmin app/watch, MapmyRun/Ride and Strada and this app for Evive is not great. I am never sure when distance is going to update because it is not in real time; there is no map; and I have lost at least three separate runs. I am only using this because of incentive. I wish you could have option to link runs from other apps. Also not a fan of being told when to run or when to walk. I wish there could be a way to bypass. I understand it is a heath portal and supposed to do more than jogging app but it can be frustrating. I lost run today after it said I was in cool down mode. I spent 30 plus minutes jogging and now I have to start over.
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