No use
As others have said it does not work and there is no option to cancel other than send a message to the supplier.
Doesn't work.
I've had it for two days and attempted to send 6 faxes, none have been successful despite me double checking the fax numbers are valid.
Response from developer
Hello! Could you please contact our customer support at support@bpmobile.com ? We will try our best to resolve this issue as soon as possible. Thank you!
Scam and Con
App makes it impossible to cancel before the end of 3 day period. There is no option provided to do so despite wording indicating it is possible! Faxes also failed to send properly!
Response from developer
App Store trial subscriptions will automatically be renewed and converted into a paid subscription until you choose to end them. Unfortunately, we cannot manage users' subscriptions on our end as all subscriptions are managed by iTunes. You can disable auto-renew subscriptions in your iTunes Settings (please check Apple Support page for details: https://support.apple.com/en-us/HT202039). This information is also displayed on the app description page, so users can see it before downloading the app. You can also review or cancel subscription using a link provided in the Subscription Confirmation email.
Bad software
Installed this tried sending a fax twice failed both times then tried billing me 4.99 for the pleasure! Avoid.
Response from developer
Please contact our customer support at support@bpmobile.com so we can investigate this issue. Thank you!
No good
No good
Not a good app, even if you choose a week subscription it still renew automatically and double up charges
Not a good app, even if you choose a week subscription it still renew automatically and double up charges
Easy Fax app
I had tried to email a PDF file that failed to download/print for the recipient so I decided to try a fax app from my phone as that’s all I have access to at the moment. The first couple of apps were too limited in their initial use. This app required a signup trial but it seemed to send my lengthy fax just fine. I haven’t heard back from the recipient yet so we shall see. Make note: cancel trial if you not need to continue to send faxes. Two thumbs up so far for this one.
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Martin from Australia
The quality of the picture is very poor and The process of using the app is clumsy The app does not have a search capacity to search directories. I will not be using this app.
My concern is that I put in my debit card details and that is difficult to cancel as well
Time will tell.
Marten
My concern is that I put in my debit card details and that is difficult to cancel as well
Time will tell.
Marten
Review of my experience
I didn’t appreciate telling me the app was free and when I continued was told it was a 3 day free trial and my account would be charged $5.99 a week. I immediately canceled the account hoping that my request will be handled immediately . No phone numbers to call , just an email address to send your request . I don’t understand why everyone to hiding the truth about their apps when up front information would be best .
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Tricky Auto-renew payments
Make sure you know how to manage iTunes subscriptions. You can’t change your subscription inside this app, you have to do it through iTunes. I was hit with a $5.99 charge despite the app telling me I had zero credits. I thought that meant I wasn’t enrolled in anything. Refunds are also processed through the iTunes Store, which is another step and another pain. Now I am going back through my iTunes account to make sure I was only charged once. App worked well, but the payment system is tricky. Next time I’ll be using something else that has a more straightforward payment system, better user interface, and easier customer service.
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Fax App
I was VERY HAPPY with the pricing options. Especially when I had seen that the app even offers just a PLAN for ONE WEEK for just $4.99 because I’m a SUPER BUSY Mom of 4 and I MUST HAVE these SIMPLE, EASY TO USE phone apps available to me BUT I do NOT want to get stuck HAVING TO CHOOSE a plan where I’m STUCK paying EVERY MONTH when I only fax things MAYBE twice a month!!!! UNFORTUNATELY I’ve ended up pretty UNSATISFIED with this FAXING APP for my IPHONE because out of ALL the FAXES I sent, I had ONLY 2 of them SUCCESSFULLY SEND and had been RECEIVED, meanwhile it tells me that my fax has SENT than about AN HOUR LATER, is when I am NOTIFIED that the fax had FAILED TO SEND!!!!! I have the CORRECT fax numbers that I’m sending to and I also have a STRONG connection to my Wi-fi when at home, as well as I ALWAYS check that my SERVICE PROVIDER signal is FULL before sending any fax so I’m led to believe that this is a FAULT of the APP itself??
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