FaxFree User Reviews

FaxFree: Send Fax From iPhone

BP Mobile LLC

Business

Reviews Summary

Positive highlights

🚀

This app hasEasy to use and navigate

🔍

This app hasAccurately scans and sends documents

📤

This app hasProvides delivery confirmation

🕰️

This app hasSaves time compared to traditional faxing

💰

This app hasFree option for occasional faxing

🔌

This app hasWorks well even with poor internet connection

🗂️

This app hasAllows sending from various cloud storage services

Negative highlights

💲

This app hasExpensive subscription plans for frequent users

🔒

This app hasDifficult to cancel subscription

📄

This app hasLimited to 10 pages per fax

🔍

This app hasIssues with recognizing PDF documents

🔧

This app hasBuggy and unreliable at times

🚫

This app hasAutomatic subscription enrollment without user consent

📤

This app hasSlow fax delivery in some cases

Top reviews

Most RecentHighest RatedLowest Rated

Can’t send fax

Complete garbage, paid to send fax will not send

Jonhyudniow

7 months ago

Response from developer

Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at support@bpmobile.com so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

Saved me the quest of finding somewhere to send a fax.

It’s rare that I need to fax anything and this was great in a pinch and so easy to use. I used the free trial and was able to do what I needed to. There is a subscription for long term use but I imagine most people would be fine using the free trial to send the once in ten year fax they need to send.

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ThomDN

7 months ago

Love the options and ease of the process

This is been so handy helpful and crucial with so many things I’ve had to do the use of the app is so easy it saves my documents let me know sent delivered, failed draft, etc. there’s been many times I’ve been in a time crunch and this has saved me in so many ways because anymore it’s hard to find a fax or you have to pay for them everywhere at a place in it you don’t know if it’s been through or if it went through they get air later so this is extremely helpful and I am grateful for this apphighly recommend

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A.Whitsitt

7 months ago

Payment scam

Once you subscribe it’s impossible to stop the payments, or terribly difficult to cancel

Pay2234445

7 months ago

Response from developer

Hello! We apologize for any confusion you may have experienced while trying to cancel your subscription. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.

Tried three times, failed three times

Signed up to the £6.49 account. Didn’t work despite several attempts.

Sam cornwell

7 months ago

Response from developer

Sneaky app

Subscription required to send a fax. 10.49 per week after that and no option within the app to cancel your subscription. You have to contact their customer service- honestly is that even legal?

daisy0003

8 months ago

Response from developer

Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 2 free faxes without a subscription. Since the application also covers for fax-related expenses, we urge our users to subscribe. Kindly note that you can easily cancel your subscription via device settings. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.

Mostly very good except…

Hi, thanks for this great app! Having convenience to fax documents from my phone at any location sure helps a lot. However within the product itself it would be nice if there were options to insert a coverpage and/or write notes or add information on the documents being sent. Instead I can only send photos of documents that I take pictures of and upload to the app. I’m not sure where the uploaded photos go after they are sent thru the app’s fax because I no longer see what pictures I’ve previously sent in my app’s library. And lastly the quality of the faxed pages leaves much to be desired as the sent sheets look low budget really low but overall it gets the job done. One more thing: the price is high and the options of purchase packages doesn’t have options it’s just $99. For the year. Or that’s the only option I had it could have been that I agreed to something in the fine print in the very beginning when first trying the app and it autoloaded that plan. I weighed my options after the fact and left the purchase as it was. So again it has been a life saver when I needed to get documents somewhere and convenient and easy to use. -Cristy

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cristyanity

8 months ago

Not free

Enough said

J J Person

8 months ago

Response from developer

Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 2 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. If there is anything we can do for you, don't hesitate to reach out to us at support@bpmobile.com.

Scam - 1 star

They really will try and charge you for a free trial and say “payment starts ___” which is a lie and don’t say I chose the wrong plan because I didn’t

Weirdno

8 months ago

Response from developer

Hello! We're sorry to hear about your experience. However, it's important to clarify that Apple's secure payment system requires user authorization for any financial transactions related to the app. It's impossible to be charged without explicitly authorizing it. If you were charged, you definitely selected the wrong option or misunderstood the terms.

Devious

Looks free and forces you into subscription which you can’t cancel

yas1995yas

9 months ago

Response from developer

Hello! Thanks for taking the time to share this feedback. Kindly note that it's possible to send 3 free faxes without a subscription. For further sending, we encourage our users to begin a three-day free trial subscription so they may evaluate the app before deciding to subscribe and see whether it meets their needs. During the free trial our users can send an unlimited number of faxes to more than 90 countries. Since the application also covers for fax-related expenses, we urge our users to subscribe. It'll help us keep on improving our app and making it better with each new version. To cancel, simply go to the "Subscriptions" section of your device settings and select our app from the list. From there, you can easily cancel your subscription. Please check Apple Support page for details: https://support.apple.com/en-us/HT202039. If you have any trouble, please don't hesitate to reach out to our support team at support@bpmobile.com and we'll be happy to assist you further.