Leave a Review Kentucky Lottery Official App
F**cked by the Kentucky lottery
I usually don’t write reviews, this is my first. I thought since this was the state lottery that it was legit. Here I am 10 am in my boxers eating pizza , drinking mt dew , thinking what would make my night better ......... that’s right making love with my wife , but she wasn’t in the mood , so I decided the next best thing to s*x is to gamble . So I deposit $20 they gave me $30 I’m like danggg already up playa . So I proceeded to play some keno . Bam hit $10, then I try to find my ticket I played it is gone but the money I spent on my ticket is also gone. I thought it was just a glitch in the simulation we live in , so I proceeded to play. Bam won again I think geeez I’m lucky, nope no ticket no win shown on history but my money is gone. This app will take your money faster than your baby momma at tax time. On the plus side the instant games did work I got my $20 back went to cash out , Then like on prom night I got shot down , bam they hit me with the balance must be $25 and we will mail a check. Mail a check? Are we living in 1974 ? Nobody told me this before I put in my $20 . So long story short don’t play . I’m out $20 and now rent and roll going to repo my rims because I don’t have the payment this week . Stay away from gambling, at least stay away from the Kentucky lotto app.Show lessBertBert1870
Let’s you play but not check the ticket
The good: you do t have to drive to the gas station, it is easy to use, and if you win small prizes they enter it in your account. The bad: it has been made difficult, purposely I suppose, to check your tickets. You have to write down your numbers and go to another page to get the winning numbers. And as of about 2 weeks ago it doesn’t even store the history of your tickets purchased. There is an option to email yourself the ticket, so make sure you do that. Needs lots of work.Show lessMbevans
This app used to be great but...
Now I cannot sign in for anything!!! I’ve tried on WiFi, off WiFi, it doesn’t matter!!! I am at the sign in screen and that’s where I STAY NOW!!! I get the three dots like it’s going to do something, and then... NOTHING!!! It’s a real bummer!!! I used this app ALL THE TIME!!! No more lotto tickets for me!!! Due to the pandemic, I don’t go in convenient stores, I’m way to high risk!!!Show lessSmiles4880
Can’t win since update
I used to have a decent amount of luck playing , although I usually lost way more than I won but since the update I have played almost every day at least 20$ and can’t win more than $2 occasionally and that’s rare. Atleast the older version gave enough back to where I could play a bit but since update I can lose $20 in less than 5 min @$1 a ticket.Show lessJenniferld46
Odds obviously slim to none?
What are the odds of winning on this app? It shows that there are winners all of the time, but I’ve never been lucky enough to make that list. I realize that gambling wasn’t set up for people to win more than they lose (other than the occasional “big win”), but honestly this site does only take. I mistakenly kept thinking that continuous play, various bets, playing same game, etc. may open it up to pay out sometime , but not yet. The enjoyment has left and I can’t afford to keep losing! A little play back wins occasionally (not much or often) and my experience has literally resulted with a 84% loss 16% win ratio🤔🤨😑Show lessStill play everyday
Poor upgrade
UPGRADE 3.5.0 DOESNT WORK
Went to play my money in my account and can’t play. It says to upgrade... it won’t upgrade. It walks you in circles!
There my money sits. No entertainment but it has my money.
This needs to be fixed so it will upgrade or let us play with the old app until it’s fixed.TLewis254
Bummer
I'm upset, couple nights ago this app went haywire and there was 2 30 dollar withdrawals from my bank account. I uninstalled and contacted customer service and they refused to investigate... So 60 dollars shot... The money was on my account right after it happened.. I tried to transfer it back to my account and it would not allow me to. The next morning there was .25 cents on my account. I have reinstalled the app but have a block on my card. I remove the block when depositing money and quickly block. I would advise anyone who has their card linked to use the block feature on your bank card. The past few days this app has been horrible. I keep getting errors, about to uninstall for good. Very disappointed.Show lessMelodie2020
Why not a 5
I would like it if the app would remember the device and password to make logging in easier. Also, on the old app you could chose how to play and it would show you all the winning combos and the amount they paid out, except when they change cash ball to easy match then it would only show you how to play with easy match and not the winning combinations and prize amounts.Show lesslotto 42420
Viewing your numbers
I do enjoy it being easy to buy tickets and pick your hopefully winning number combo, however, after purchasing it is hard to go back and review what your purchased numbers are. I think an additional field should be added thats separated by the drawing day that the ticket applies to. Would make it easier for the user to go back and look at the previously purchased tickets and see just how bad i lost.Show lessCammyCakes 3.0
Make the app work on a regular basis!!!
This app is the worst!!!!!! I have been able to make it work and even work two days in a row; then not work again. It thinks I am somewhere other than Ky. I have e-mailed, texted and called customer support and tried everything they recommend! But why should I have to restart my phone, reload the app, opt in for location, log out and back in to make this work? You have my money in the app and the only thing I can think to do is call the BBB and report this stinking app!!!!!Show lessAm I being duped?
