Theives !!!!!do not use for payment!!!!
Use this to take payment for work that was completed. They kept the money forced me to give them a bunch of stuff that made no sense to me, but I did 35 days after this after trying to text them email them and they don’t respond and then when you text them, they’ll respond, but if you don’t text them right back, it starts over and you have to give all the information again, and have my own work that I do on the side so I could not get through a conversation with them in a day in the end, even though I had the manager of the business that paid me for the wages I did and I had sent them picture of my checking account showing them. This was the first time I’ve ever taken payment for work because I just started doing my own subcontract work. I sent them everything that I could that they asked for then their response in the end. Was we closed your account sorry if you don’t agree with what your options are, have us hold the money during our review process which is 120 days and they’ve already held it for 30 something and then you get what’s left or they can refund the money but you can do this within the first 45 days and then when you tell them to refund the money, they don’t respond to you. They just ignore your email these guys are cons that they can hold onto money so they can use it to make money off of it.
Do not fall for this.!!!!!!!!!
Do not fall for this.!!!!!!!!!
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Response from developer
We're sorry to hear about your negative experience. If you believe there has been an error, we would appreciate the opportunity to investigate the matter further. Please contact us at appfeedback@godaddy.com with more information about the incident so we can assist you. Thank you. - Chris
DON’T PUT ALL YOUR CHICKENS IN ONE BASKET
I’ve been using GoDaddy for my website in small business for a couple years now and didn’t have an issue until now. They only use Shipengine to help you create labels for shipping. And recently ship engine has had a
“bug” where they have been double charging me for shipping costs and they flat out said “we don’t know when it’ll be fixed”.
My only options are to pay double in shipping or to force my clients to be double charged for shipping . When I called Go Daddy for help, they told me ship engine is the only way to go through this or you can go figure it out yourself now I have a ton of labels that I have to manually write out in order to ship them causing slow turnaround and a long trip to the post office .
Also yes I did reach out to try and fix this through shipengine and they told me this problem will continue indefinitely. (Sounds like a scam if you ask me.)
“bug” where they have been double charging me for shipping costs and they flat out said “we don’t know when it’ll be fixed”.
My only options are to pay double in shipping or to force my clients to be double charged for shipping . When I called Go Daddy for help, they told me ship engine is the only way to go through this or you can go figure it out yourself now I have a ton of labels that I have to manually write out in order to ship them causing slow turnaround and a long trip to the post office .
Also yes I did reach out to try and fix this through shipengine and they told me this problem will continue indefinitely. (Sounds like a scam if you ask me.)
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Response from developer
We value your feedback, and would like to investigate the specific problem you encountered. Please get in touch with us at appfeedback@godaddy.com with more details and screen captures of the billing issue as it occurs. - Chris
Worst experience of my life
I am a godaddy website user. I have been with godaddy for almost a decade. They refuse to talk to me from the technical support team. They have been blaming apple products for their issues. Constantly today asking me to switch products to different brand devices. Once your website is going and the store and adding products is not working for 3 days they don’t even care to talk to me about the issues from technical support. They blame other departments. One even blamed apple products. This has been a horrible experience. It’s not the cost of their products that has failed me. It’s my time. They refuse to help. It’s been 3 days now and can’t upload products. They should be ashamed of themself and everyone contacting me with updates. Instead they hide behind computers, they work from home and can’t help from home, that’s what I was toldToday. I have so many concerns about that but don’t really care. Buying selling domains is something they should continue doing. Websites and applications they should throw in the towel. So sad.
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Response from developer
Thank you for taking the time to leave a review. We're sorry to hear about your negative experience with our support. Our team is committed to providing the best possible support to our users, and we hope to make things right for you. Please email us more details about the issues being encountered within our application at appfeedback@godaddy.com. - Chris
Great DYI tool for small businesses
I’m a sole proprietor, one woman show with just enough tech savvy to get in trouble. I’ve used other website platforms that I loved, and I’ve used the free GoDaddy options a couple of times. When my small business felt strong enough to spend the money I upgraded to the paid subscription. I figured I’d try it for a year and if it wasn’t as good as the other platforms I’d switch it out. That was a couple of years ago and I’m still with GoDaddy because I have been able to do everything I needed with relative ease. I’ve made multiple updates to my site, and even reorganized it once. This is really a great tool!
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Response from developer
Thank you for downloading and supporting our app! 🙂
Not Usable
Very frustrating. I’ve had this app on my iPhone for a few years and I have never been able to get it to do anything useful. Simple things like updating product information or sending a message to let a customer know that their order is ready for pickup, simply doesn’t work on this app. Currently, nothing works on the app. I can see my product list but when I click on a product it just spins. Same thing with order list. Contacting customer service is also VERY frustrating. It takes too long to get through and they ask you so many questions before you can even begin to get assistance. I have to use the website to get anything done and that’s just disappointing and unnecessary in 2023.
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Response from developer
We're very sorry to hear about the issues you've encountered with our app. We have been experiencing longer than typical wait times to speak to support, however future outreach should allow you to get through the queue much quicker. We encourage you to reach out again when you have the time so that we can investigate what is happening on your device and get things working as intended for you. Please note we also offer live chat and asynchronous text messaging as an alternative to calling in: http://x.co/247support. Thank you. -Mike from GoDaddy
Too many steps and the layout could be better.
I would love a faster and more convenient way to add listings to my online store. They should have a copy and paste function that actually copies everything and then let you replace just what photos you want replaced I sell a lot of the same items just different designs with the same descriptions, this would make it so much faster and easier. Also, the app runs very slow.
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Won’t load
I just started my own business and needed help with starting a website at first I love the app when it comes to customizing your website. However, when it came to adding products and pricing, it won’t load the products I’m trying to attach if I wanna try a new template it won’t load. Pretty much I was able to customize the website when I first started but now if I try to get the site going or do anything on it it just pops up a message that says it can’t load anything. So I’m disappointed that I wasted my time working on the page just to find out I can’t do anything else.
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Was far better before the last update
This app was amazing and let me work on my website while I wasn't near a computer. Being able to add content, new products, adjust inventory, and complete orders from your phone was perfect. This last update is super glitchy and I have to reopen the app about 20 times just to be able to view and edit my catalog of products and inventory. Quite honestly, for my use, I have no reason to even touch this app anymore or have it take up space on my phone. What was once promising is now lackluster:(
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Beginner-Friendly, Great Value for SBOs
I have designed websites since the early ‘90s and have used many tools to do so while training business owners to manage, maintain, and edit their site(s) using custom templates and various website builders. Each has it’s own particular nuances however GoDaddy is streamlined beginner-friendly and has Top-Notch Customer Assistance available 24/7 which goes a long way when you are frustrated and just need it to work. Websites can be tricky but GoDaddy is the Mack-Daddy of them all! Ultimately, a great value for Small Business-Owners or Start-ups NOTE: I have no direct affiliation with them. I am just an end-user with a unique perspective from the experience of the customer and having clients that I have often recommended their services to and they have always been more than pleased.
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Response from developer
Thank you so much for this honest feedback! 🙂
BEST I HAVE USED!
I have been through every single app in the App Store that has anything to do with creating your own website and this one is by FAR the best! I can actually edit my own website and publish a new one from the app on my iPad. Something I didn’t think was possible. I have been using the other big named app and I am always bummed that I can’t work on my website while on the go.
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