GoDaddy User Reviews

Reviews Summary

Top reviews

Does what I need and nothing I don’t.

I downloaded this in hopes of being able to monitor traffic to my website, beyond the analytics that google offers. It gives basic break downs and some stats on the website itself, some editing features and that’s it. It’s perfect and isn’t filled with a bunch of garbage.

Gallery flaw

Everything is great except for the gallery option. There is not a way to add an image with a gallery of small thumbnails and a broad description within one container. Only option is to have a description for each photo. This makes it difficult to keep someone on the same page while reviewing all photos for one item. Instead they have to expand and be directed to a new page for additional images and information.
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GoDaddy Hands Down!!!

Since the late 90’s when GoDaddy really didn’t exist (to the best of my knowledge?) I’ve owned IP on the Intraweb (shout out to Richard Rawlings from Gas Monkey Garage) that has made me a wealthy individual. However, in the infancy of the Web getting a domain name or URL was a huge PITA (an acronym, Google it) and the rates were ridiculous.
GoDaddy makes a simp like me a connoisseur of the Internet and I cannot thank GoDaddy enough for making the process simple for even the most basically educated person a professional at grabbing domain names and converting them into money printing presses.
GoDaddy or NoDaddy, that’s my rule. One Love to GoDaddy ✌️&❤️
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Response from developer

Thank you for sharing this experience. So happy to hear you love the app! 🙂

Paid for a subscription Thru app👎

I paid for a website and marketing subscription through the app and it did not connect to my account with GoDaddy although all of my pertinent information comes up in the app. My purchase wasn’t even showing up with Go Daddy the two times I called the phone number for help. I’ll just go use another website company to put my business on since it’s already taken my money and nobody at Go Daddy can figure out what’s going wrong
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GoDaddy has Great Customer support

GoDaddy has great Customer support. But be Leary of the Unlimited plans. They come with a file cap of only 250k files and the hinders running more then a couple sites. The file cap prevents the unlimited plan they claim to offer. So, when making the choice for you Host provider, be sure to get all the spec’s. Unlimited is not unlimited, when there is a file cap.
However, I rate their customer support high, just be careful when you think you are getting a good deal, there is more to it.
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Use ANYTHING else

GoDaddy is a joke. You have to upgrade to use anything for one and for two, I’m paying for the GoDaddy marketing and it not once has ever loaded. I’ve spent an unbelievable amount of time in “chats” with people that can’t give any answers or figure out the issue. When I ask for a manager or supervisor they just take you in a circle. The dashboard itself doesn’t load, trying to connect fb and Instagram the social part of the GoDaddy site doesn’t work. Who can run a business like this? And any “updates” to the issue you do have supposedly take 24-72 hours to go through. When I’m reality you wait the 24-72 hours to have the same issue. My advice? Buy your domain and use anything else - Shopify, Etsy, or another domain website builder.
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Currency needs more option.

They need to have multiple currency for the website. You can only choose one. It should be more options since customers are world wide engaging on the website. This will be easier for clients in other parts of the world.

Racist and discriminative based on your name!

I recently bought a couple domain names with my Amex but they blocked my account and wanted me to upload my passport or state id!!! I said no because its just each $10 domain name . Then i asked the rep refund everything coz you terrorizing me to upload my id then she said in chat box still i have to upload to get refund!!!!! I said “are you kidding” then i called Amex to dispute all of my transactions due to discrimination and even she said this is discrimination based on my name. Thank god Amex cancel all transactions.
If your name is Muslim or different do NOT used this website because they will pick and investigate your identity based on your name.
Even if you upload they will decide you are legit or not!!!!!!!
Stay away!!
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Response from developer

We are sorry to hear about this recent experience with your account. Our verification teams enforce this policy for all customers as accounts are selected at random or by specific activity that has been identified with the method of payment in question, not by the name on the method of payment. Happy to review your recent interactions with our live support if you would like to email us account details with the approximate date and time of your call at appfeedback@godaddy.com. -Chris

Sell personal information, filling inbox with spam

Having recently switched to GoDaddy as my domain provider, I've found myself drowning in spam emails from web developers of all kinds. All domains have the highest paid level of advanced privacy protection through GoDaddy, as well as ensuring every possible option for allowing advertising is toggled off. Their claim "we don't sell your personal information" is a vastly inaccurate-they are allowing developers access and flooding my email with spam. Did not have this issue prior to switching to GoDaddy as my provider and won't be staying with them much longer.
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Great Website Platfrom

I’m a graphic designer and I use godaddy to create all of my clients websites. I love that the app is very easy and quick to make changes and updates to your site without having to use a desktop; awesome I do have a few things I believe would definitely improve the app; 1st would be adding another payment platform such as Apple Pay and Zelle and Chime ( world wide most popular used form of payments) especially for businesses, also start accepting pay later third party apps like sezzle; I have a lot of clientele that request to add this to there websites. But overall in love with the godaddy app highly recommend
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Response from developer

We appreciate you taking the time to share your experience and thank you for the 5 stars! - Lisi

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