GoDaddy User Reviews

Reviews Summary

Top reviews

Amazing!

I’m no developer. I’m a small business owner with limited financial resources. So needless to say I couldn’t afford to pay a developer or any company. Choosing Go Daddy to build my businesses website was the best choice I’ve made in any of this! I didn’t know anything about domain names or analytics, but I have taught myself and am still teaching myself and Go Daddy has been my instructor. And a great instructor it is might I add. It’s easy to understand, easy to setup, easy to run, easy access. Oh, wait and the app is set up to use just as easy. If I think of a post and I’m not near my computer, I add a post or edit my page from my phone… anywhere😳Ah-mazing. Lastly, it’s affordable 🤫 don’t want to say that part too loud😉
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Too hot to handle

It’s a thing now. Apple is overheating our phones. Making the batteries run down, placing controls trying to make us get new phones. Tried using Assurian to get an iPhone 7 but instead of it being delivered it got sent back to the factory I had to call them and tell them so that they wouldn’t charge me this is how big a bridge is that companies have gotten on the GoDaddy so far has delivered everything that they allowed me to do.. Now all that must happen is fir people to promote it🌎🌍🌏ᎢᎡᏌᏆᎻ counts! We deliver!
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Easy for me,

I have no experience in computers just the basic, I found myself comfortable with godaddy when I decided to get a website for my shop. I’ve been with them for a long time they have updated dice and made a app for fixing your website. I still find it easy, to make a very attractive website. I do feel they are a little over priced, I pay monthly they have options to pay yearly as well....maybe I haven’t figured out the things I need and things I don’t. I did look into other companies but I’m already so comfortable with using godaddy..
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Response from developer

Thank you for the review! Being comfortable is great, and we definitely want to make sure you are using what you need! Please reach out to our support teams via chat or phone at www.godaddy.com/contact-us and we can review your account with you to make sure that you are set up with what you need for success!- Sarah @ the GoDaddy Mobile App Team

GoDaddy - is “Go To” IMO

I’ve been a website design team leader by profession since 1993. I have used many web design products during my career. Each has its own set of pros & cons, but GoDaddy has always proven best to me.
They were first to “crack” the Network Solutions monopoly on domain name prices and have always provided quality web builders and a variety of hosting platforms (including the now popular Wordpress, at more affordable prices than Wordpress themselves).
24/7 KNOWLEDGEABLE customer support is a definite plus (when you’re up all night banging out that project that MUST be done by 8am!)
Nobody asked me to write this. I am a humanitarian by nature and only wish to share my insight. GoDaddy isn’t “perfect”, but then again, WHO doesn’t have room for improvement??
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Response from developer

Wow! Thank you so much for the kind words and great support! We strive to be as awesome as we can! We appreciate this feedback!- Sarah @ the GoDaddy Mobile App Team

New Update

With the new update the “Product” section now had options that I had previously preferred taken away. Previously from the “Product” section you could sort your “Categories” to see and edit your products. With 3 categories it was very efficient. Now to find a product, I have to scroll down the list of about 50 products. It is very time consuming. Also, when I tapped on the “+” to add a product, it would not let me move past section “1”. Also, from the previous edition, I was also able to view my “Inventory” right from the Product section. Now I have to go into the product to edit it and view the inventory amount from there. I would appreciate it if those features could be brought back. To me, it is not more efficient in the way it is set up now.
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Response from developer

Hey there! Our teams are hard at work optimizing the app, to make the overall site and commerce management experience faster and easier. The search and filter options were temporarily removed in a recent update, but we are working on reintroducing that again in a future update! Sorry for any inconvenience that may have caused. - Ryan @ The GoDaddy Mobile App Team

Mobile App on IPad is disappointing

I almost started to use a competitor before going with Godaddy... I guess their marketing paid off. I really enjoyed everything Godaddy offers. However their mobile app leaves me wondering about the attention to detail Godaddy has and if they are who I want to trust starting my first business. While using a keyboard on IpadPro the screen will not rotate leaving you with a cell phone size screen sideways. I started a free trail with another and you could completely build your site from the app, which I was assuming Godaddy would be the same given their name is the most well known. Invest in your app and I will change this to 5 stars for sure
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Response from developer

Hey there! We appreciate the feedback and review you have provided. We are currently revamping our app, and are looking into these suggestions and issues. In the meantime, our site builder is also fully functional through your mobile web browser as well, by logging into your account at godaddy.com - Ryan @ The GoDaddy Mobile App Team

The cost of doing business

I canceled my Microsoft 365 product that I had with godaddy for a refund. I waited 3 weeks and then asked them again where it was? Cannot be refunded they said, because it was over 30 days. Keep in mind, they were totally fine with canceling the service... just not refunding me. For 3 weeks. That was okay to them. Not even an email. Wow. Americans, also steer clear of them because you can’t speak to a real person over the phone. They’re in the UK. Your phone bill will be massive...
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Lag Time is Infuriating

I’m so disappointed.

•I can’t get this app to load properly most of the time. Or load at all. Sometimes I get so frustrated with waiting that I just give up.
A lot of features freeze or take forever to load.

•I haven’t been able to send out emails my mailing list because of load time/freezing.

• Although my customers have the option to make an account and sign in, they can not view their order history (which is a feature go daddy offers to those that sign up for an account) I causes confusion with my customers.

•According to the Go Daddy team, they use a preset template therefore you can’t not add pages that are different from what the present to you. For example, I wanted to build a loyalty program that would track purchases and offer benefits, but this was not possible with GoDaddy.

I’m currently seeking a new platform.
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App doesn’t load

When the app actually works it’s nice to have and easy to maneuver. However, since the latest update, anything I try to access that is store/site related will not load. I can’t coew orders, create new coupons, view the overview of my store, nothing. The screen continuously spins. I’ve tried turning off my WiFi and running off data only, I’ve tried turning off my data and running off of WiFi only and the app still will not work. What’s the point of having an app when I can access all of these features quicker by going to the actual godaddy site? Disappointing.
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Worst customer service ever

So I have a website with go daddy and I have a two step verification on my account which sends text to my number however January 1, 2021 I change my number since then I’ve been reaching out to customer service I have emailed who I was told to removedThe two step verification I’v not gotten a response back I call I’m getting put on holdFor hours at a time I am losing money because I can’t upload my product to my store!!!!
I left shopify thinking I’m coming somewhere better and it’s horrible customer service i’ve called every day literally since January 1 and emailed
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