Great app, with only one small flaw.
The Motel 6 app is great, and has always worked with no issues. I do, however have one issue with using the application rather than booking online... On their website, you can check a box to inform them that you are traveling with a pet, while this is not an option on the app. If Motel 6 wasn’t so pet friendly, I would probably choose to splurge on a fancier brand, but I am very appreciative that they are. I just think that forewarning the staff that you will have your dog with you may prove beneficial. I can’t fault the app and give five stars, but just wanted to throw that out there.
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Closes
The app only worked 1 night. Now when I click to open, it starts to pop up and then immediately shuts down. Extremely annoying as I had to call in to double check my reservation and the girl couldn’t even find it.
First Time
This is my first time using the app. Simple to make the reservation, but I’m used to other reservation systems where I can make comments like “late arrival” or “will have a dog with us,” but didn’t see anything on the reservation screen. Will call the motel tomorrow.
Reserves wrong dates.
Just made a reservation using the My6 app and I put in the right dates and at the end of the transaction it gave me a confirmation for the correct dates, but when I went to the “my reservations” tab, it had it for tonight and tomorrow. Thankfully I took a screen shot of it showing the correct dates or I’d have been charged already. Had to call the property to get it all straightened out.
Get this part fixed and it’d be great.
Get this part fixed and it’d be great.
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Can’t cancel on the App
I wish the process of canceling a reservation was as smooth and easy as making it. When I try to cancel a booking before the Motel 6 policy time of 6pm, it tells me I am outside of the cancellation window and that I have to call either the property or the customer service number. It’s frustrating because I want to just push the cancel button and go, not sit on hold for 20 min for customer service. Calling the property is a hassle because if your phone doesn’t directly call from the app you have to cut and paste the number from the app to make the call. I hope this glitch gets fixed!
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Great Stay
We have stayed at this motel multiple times and have always had a positive experience. We stayed again last night and very pleased. The rooms have always been very clean and look like the photos. The staff has always been accommodating. The parking lot is well lit and never had a problem with security. We would recommend staying at this motel.
Also, there is a Dominos, Cracker Barrel and Dairy Queen nearby and convenient.
Also, there is a Dominos, Cracker Barrel and Dairy Queen nearby and convenient.
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Convenient and Easy, one small bug
It's super simple to use this app; the interface is very intuitive and you can book a room with more ease than using their desktop website. Signing up for their My6 program and getting reduced room rates is also a major bonus. I'd recommend this app to anyone looking to reserve affordable lodging on-the-go.
Once I reserved a room, I did run into an issue while viewing my reservation in the menu; though I booked the room for two adults, the reservation displayed that there was only one adult. I was afraid that I mistakingly forgot to book for two people, as I know that affects rates, so I cancelled that reservation and made a new one and ran into that same issue. Through checking my emails, I found that it really was an issue with the app displaying the information incorrectly.
I'd happily give this app 5 stars once that bug is fixed.
Once I reserved a room, I did run into an issue while viewing my reservation in the menu; though I booked the room for two adults, the reservation displayed that there was only one adult. I was afraid that I mistakingly forgot to book for two people, as I know that affects rates, so I cancelled that reservation and made a new one and ran into that same issue. Through checking my emails, I found that it really was an issue with the app displaying the information incorrectly.
I'd happily give this app 5 stars once that bug is fixed.
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Great value
I always stay at motel 6 and I’m always pleased. If you only plan to shower and sleep there, you can not beat it.
ALWAYS A GOOD TIME
IVe been coming to this specific Motel 6 for the past 3 years pretty much since I started traveling to Denver. It’s always fun and these people know how to make it easy an comfortable. Only 2 small misunderstandings the entire time. Just booked a room online an will continue to use Motel 6!!!!
Convenient
I have been traveling for work the last few years and motel 6 has always had great deals in every city I have gone to and of course this app makes it so much easier to show my options of the surrounding hotels as well as getting the cheapest deals available through the app directly unlike other hotels where you have to use a 3rd party just for a deal this app is a direct deal for you to book the best rates and get it quick
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