Leave a Review XCARET!
Thank you Mexico , for sharing part of they beautiful park
I just want to say thankMERCEDESG
Amazing place but didn’t get all our photos
We paid a lot for our photos but only received a few missing many photos :( from our groups wrist bandsMoCarpenter
Developer Response
Thank you for your comments, we are sorry to hear about this. Please, call our customer service area at 1-855-326-0682 (toll-free) or write us to customerservice@xcaret.com with the details of your photo package to help you out.Very useful app with 1 disappointment.
Found the app very useful in planning our Xcarat trip. Great for prioritizing our activities. Kind of wish prices were provided on experiences with additional costs.
We went to Xplor today. Beforehand we looked closely at the experiences seeing from the description they were a little more adventuresome.
There was NO MENTION of height restrictions within Xplor however when we arrived we were told our 5 year old wouldn’t be able to participate in anything. After complaining a bit and mentioned how the app misguided us the check in lady said maybe there was a few things she could participate in. My husband and I switched off the activites we wanted to do and then went on the River Cave Raft as a family.
UNDER RESTRICTIONS FOR XPLOR NEEDS TO BE UPDATES WITH HEIGHT RESTRICTIONS. Especially where for examples it says Ambivious Vehicle: 2 adults & 2 kids. Thanks.Show lessJessBaker
Developer Response
Thank you for your comments. We are looking always that our guests have a great experience at our parks. We take notice of this situation and will be corrected on the next update. Once again, thanks for taking a moment and talking to us about your visit.Wow
I really like your new applicationpapouze
Developer Response
Thank you very much. We hope it was useful during your visit. Hope to see you soon at one of our parks!Stuck in the loading screen
My trip is tomorrow, but I am not able to make the app work. It is stuck in the loading screen.Vishven
Fixed! - Doesn't work
Stuck on loading screen
Edit: App finally updated just in time for my trip. Works great now.dronomophone
Developer Response
Thank you for editing your comment. We are happy to know that the app works now on your device. We hope to see you seen at our parks. Greetings!Update
New update don’t work45Bq
