Leave a Review NETGEAR Insight
Doesnt work well on iOS
I cannot do simple things like reboot my Insight AP via the app because when i tap the reboot "button", nothing happens. This same issue of buttons not responding to clicks happens with multiple different options throughout the app, so i am unable to access a lot of the features and configuration options.
Tried deleting and reinstalling the app but the problem persisted.Show lessRobotPigOverlord
App review - hard to use
This is NOT a renew of the hardware but rather the software and the installation/setup process which was rather like watching Scotland trying to qualify for the World Cup: disappointing and irritating. First the app forces portrait mode rendering my iPad Pro with a keyboard rather useless.
The setup is not very intuitive and perhaps confusing if things are done in the ‘wrong’ order.
I purchased a NAS214 and four 12TB disks, the max configuration for this device. Putting the disks in before configuring the device maybe made things more difficult. As soon as I put the disks in and power on the device it started syncing the data. I let this run for about 5 hours and then powered down to get this app and configure the device.
After configuration was done the device was recognized, on my LAN with an IP. Status showed it configured as RAID5 giving about 37TG. With about 12 hours of resyncing the formatting is about 1/3 complete. With RAID5 there is no need to write 48TB of zeros. You can write the control structures only. No real validation of the ‘health’ of the disk is accomplished by this as its almost certain the the controller with ‘eat’ bad sectors with no errors until the free pool is exhausted.
You only to a setup once so if the hardware is reliable I would probably get a bigger one of these if all goes well.Show lessDTD41z
Developer Response
Thanks for this valuable feedback. We will definitely work on improving the NAS setup process. For further clarification please contact us at insight-feedback@netgear.com so we can help you resolve any issues.Not designed for iDevices
Or at least nobody bothered to test it. Couldn’t create a new account. Period. But along the way I fount hat I couldn’t even tap the create a new account link on an iPhone because the keyboard covers it an the is no scroll. If you have an account, fine. Otherwise, Tantalus.
So I switched to my iPad. Now there is enough room to see the link. But guess what? It doesn’t work. Seriously!Show lesseyeondrive
Developer Response
On the iPhone, you should be able to click Enter on the keyboard two times to skip email/password to see the "Create Account" link. On the iPad, we would like to get more information on what didn't work for you. Can you please email us at insight-feedback@netgear.com so we can help? Thank you in advance.Why should I have create a Netgear account to use this app?
Bad idea to put your network access/management online. Even worse idea to even consider using a Facebook account for authentication.
Why can’t this app be used on my local network to manage my Netgear devices????NicholFD
Astonishingly bad
This is an impressively bad app. Although I don’t actually know all about it, since I can’t even get past the setup screen - the link to create a netgear account doesn’t work on my iPad. Combine that with the lack of landscape mode functionality and so far even 1 star seems generous.
Really not happy to have my new $500 NAS held hostage, I think this is going back to the store for a different brand. Netgear seems to seek to destroy what used to be a quality name - buyers should look elsewhere.Show lessbenfly134
Developer Response
Thank you for reporting the issue. To help us resolve your bad experience, the following information will help to fix your issue. Can you please tell us the iPad model and iOS version which blocked you to create a new Netgear account? I believe you are trying to add NAS to Insight app freshly where you stuck at creating a new netgear account? Do you already have a Netgear support account which you can use to login from Insight App so you can manage NAS device? what is the NAS model you own? Can you please email insight-feedback@netgear.com so we can help you resolve it? Thank you in advanceThe solution
Years of WiFi issues .. Netgear illuminated the issues and the stress. Research and read if you’re not pleased with your device . There are answers to any issues . It’s the bestBossGvt
Nice free remote management
Nice system to remotely manage your home network for free. I have a couple of access points so I can see what’s connecting and whether the internet is up. Good for troubleshooting while traveling.Turtle Nick
This App is slow, buggy, and useless.
Registration doesn’t allow you to select a country. They managed to make even typing slow and painful. It also doesn’t seem to recognize the wired switch that is connected to my WiFi router. That makes it useless to monitor anything from a WiFi only device like an iPhone.MaxHedrm
Incredible is an understatement
I was hesitant to replace the Apple Airport Extreme Base Stations in my business as they have done their job. Unfortunately, I have way more WiFi devices that I needed to support and it was time for a commercial grade solution.
After a lot of research and taking to Linksys and Netgeae individually I decided to go with the Access Point and Managed POR switches that are cloud managed by their Insight Platform.
I couldn’t be happier. From setup to ease of use of the app. It has been an amazing experience.Show lessWeizenblut
Unable to Access App
When I attempt to create an account for the app and I receive a notification to review my email for account verification, nothing is in my inbox. I also tried creating an account through Facebook and was unsuccessful. Not sure why the verification email is not coming through...Meg2044
